AVERY NURSING HOME/NOBLE BUILDING
705 NEW BRITAIN AVE, HARTFORD, CT 06106
Messy. Avery Nursing Home/Noble Building is basically a masterclass in why you never judge a book by its cover—or a facility by a single star—because their top-tier staffing numbers are currently brawling with a bottom-barrel inspection record. While the overall rating looks like a disaster, the LOW_TURNOVER flag is a genuine bright spot, meaning these caregivers actually stick around long enough to learn your name and how you like your coffee. That 4-star staffing level suggests you won’t be staring at the ceiling for forty minutes waiting for a call light, and the quality measures show residents are actually hitting their recovery goals. But then we hit the wall: a 1-star health inspection rating that signals the physical environment or administrative processes are failing the people working inside them. You’re also looking at three federal fines on the books; we can’t tell if those are dusty relics from years ago or fresh red flags from last month, so they require a real explanation. It’s a strange paradox where the people providing the care seem great, but the building's compliance record is a total wreck. When you walk in, ignore the lobby and ask the administrator to show you the specific plan of correction for their most recent health citations to see if they’ve actually fixed the mess.
PARKVILLE CARE CENTER
5 GREENWOOD STREET, HARTFORD, CT 06106
Legit. Parkville Care Center is that rare overachiever that actually backs up its perfect five-star rating with some seriously impressive math. The biggest win here is the LOW_TURNOVER flag, which translates to a 27% turnover rate that is basically the gold standard for keeping the same familiar, friendly faces in the hallways instead of a revolving door of strangers. This continuity is likely why their clinical outcomes look so sharp, meaning your loved one is getting consistent care from people who actually know which side they like their toast buttered on. However, you need to look closely at the LOW_RN_COVERAGE flag because 0.36 hours per resident is a thin layer of specialized clinical oversight that can lead to missed red flags or unnecessary hospital trips when things get complicated. You’ll see zero federal fines on their record—though we can’t tell if that’s a lifelong streak or just a recent run of good luck—which suggests they aren't currently on the government's naughty list. When you walk through the front doors, look past the lobby décor and ask the administrator exactly how they handle sudden clinical emergencies on the night shift when those limited RN hours are stretched the thinnest.
TRINITY HILL CARE CENTER
151 HILLSIDE AVE, HARTFORD, CT 06106
Tough. Trinity Hill Care Center is a place where the staff actually sticks around, yet the data paints a picture that is honestly hard to reconcile. On the bright side, the LOW_TURNOVER means you aren’t seeing a rotating door of strangers, and their LOW_FALLS_MAJOR_INJURY rate suggests that when your mom needs to get to the bathroom, someone is actually there to steady her arm. But we have to talk about the ABUSE_FINDING, which is the federal government’s way of saying something happened here involving neglect or exploitation that was serious enough to earn a permanent scarlet letter on their record. That lack of oversight likely stems from LOW_RN_COVERAGE, where having less than half the recommended expert nursing hours means clinical red flags can be missed before they become emergencies. You also see a HIGH_SEDATION_PRESCRIBER rate that suggests a heavy reliance on antipsychotics to keep folks quiet, paired with HIGH_DEPRESSIVE_SYMPTOMS that points to residents spending way too much time staring at four walls instead of engaging with the world. There is one federal fine on the books, though we can't tell if that's a ghost from years ago or a fresh warning from last month. When you walk in, look past the friendly faces and ask the administrator exactly what specific, concrete changes were made to the training program following that abuse citation.
CHELSEA PLACE CARE CENTER LLC
25 LORRAINE ST, HARTFORD, CT 06105
Tough. Chelsea Place Care Center is a classic case of why you never judge a book by its cover, or in this case, its incredibly low turnover. The staff who work here actually stick around, which means your mom isn’t seeing a stranger every Tuesday, and that consistency shows up in a LOW_PRESSURE_ULCERS rate that’s half the national average because people are actually doing the heavy lifting of turning and repositioning residents. But then we hit the ABUSE_FINDING, a scarlet letter from the feds that means someone was genuinely mistreated, neglected, or exploited on the clock. You also have LOW_RN_COVERAGE, where the clinical pros are spread so thin it’s basically a mathematical miracle if they catch a subtle change in a resident’s condition before it becomes an ER trip. Then there is the HIGH_SEDATION_BENZO flag, with nearly thirty percent of long-term residents on anti-anxiety meds, a number that often climbs when facilities look for a chemical way to keep the peace. There is one federal fine on the books—we can’t tell if that’s a ghost from three years ago or a fresh disaster, so you’ll want to clarify that timeline. When you walk in, look past the friendly, familiar faces and ask the administrator exactly what specific, concrete steps they took to ensure that ABUSE_FINDING never, ever happens again.
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THE CONNECTICUT INSTITUTE FOR THE BLIND INC.
33 COVENTRY ST, HARTFORD, CT 06112
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CHURCH HOMES, INC. CONGREGATIONAL
705 NEW BRITAIN AVE, HARTFORD, CT 06106
SAINT MARY HOME
2021 ALBANY AVE, WEST HARTFORD, CT 06117
Conflicted. Saint Mary Home presents the kind of data puzzle that makes you squint, boasting a 4-star staffing engine that’s being dragged down by some heavy-duty inspection baggage. On the bright side, you’ve got a LOW_TURNOVER rate of just 19%, which in this industry is basically a miracle; it means the people actually doing the work aren’t sprinting for the exits, so your mom isn't seeing a different stranger every time she needs a glass of water. That continuity is backed by solid RN hours and quality scores that suggest the clinical side of the house is humming along with real efficiency. However, everything hits a wall when you see the ABUSE_FINDING flag, an official red alert from the feds that someone there was substantiated for neglect or exploitation, which is the kind of record that instantly sours a great resume. You also won't find any federal fines on record, and while we can't tell if that’s because they’ve been perfect for five years or just lucky lately, it’s a rare blank slate for a facility with these inspection hurdles. You need to walk through those doors and ask the administrator exactly what systemic changes were made after that abuse icon was issued to ensure that high-level staffing actually translates into resident safety.
Hebrew Center For Health And Rehabilitation
1 ABRAHAMS BLVD, WEST HARTFORD, CT 06117
Measured. Hebrew Center For Health And Rehabilitation is essentially a gold-medal athlete with a mysterious limp, boasting a perfect five-star overall rating that hides some pretty loud data signals. On the bright side, the LOW_TURNOVER flag shows their staff turnover is sitting at 34%, meaning you won’t be re-explaining your dad’s breakfast preferences to a new face every Tuesday because the people here actually stay. This stability likely fuels their strong clinical outcomes, yet we have a PENALTY_RATING_CONFLICT because they’ve racked up a federal fine despite that shiny five-star badge. We can’t tell if that fine is ancient history or a recent red flag, but it’s a weird contradiction you shouldn't ignore. Then there is the HIGH_SEDATION_PRESCRIBER flag, which indicates antipsychotic use is double the national average; in the hallways, that often looks like residents who are a little too quiet or "checked out" rather than engaged. Even more striking is the HIGH_DEPRESSIVE_SYMPTOMS flag, with over 80% of long-stay residents showing signs of depression, a number that usually suggests people are spending way too much time staring at four walls instead of joining the living. There is one federal fine on the books—it could be a legacy issue or a fresh scar—so keep that in your back pocket. When you tour the floor, don't just look at the decor; ask the administrator why the depression numbers are so high and what, specifically, they are doing to get residents out of their rooms and into the light.
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Riverside Health Care Center, Inc.
745 MAIN ST, EAST HARTFORD, CT 06108
Hard. Riverside Health Care Center presents a massive contradiction because the people who work there actually seem to like their jobs, but the outcomes for residents are still hitting the floor. On the bright side, the LOW_TURNOVER flag shows us that staff turnover is sitting at a cool 22%, meaning you won't see a revolving door of strangers; the nurses actually know your name and how you take your coffee. However, that stability hasn't stopped a substantiated ABUSE_FINDING from appearing on their record, which is the federal government’s way of saying someone here was documented as being neglected or mistreated. You also have to look at the HIGH_DEPRESSIVE_SYMPTOMS flag, where nearly a third of long-term residents are struggling, which usually feels like a hallway full of people staring at muted TVs with zero social spark. To add more mystery to the mix, there are three federal fines on the books—we can’t tell if those are ancient history or fresh ink from last Tuesday, but they exist. Since the staff actually sticks around, you need to walk in and ask the administrator exactly how they’ve overhauled their safety protocols since that abuse citation to ensure those familiar faces are actually providing a safe environment.
WEST HARTFORD HEALTH & REHABILITATION CENTER
130 LOOMIS DR, WEST HARTFORD, CT 06107
Consistent. West Hartford Health & Rehabilitation Center is that rare overachiever that actually manages to hit the four-star sweet spot across every major category without breaking a sweat. Because they’ve locked in LOW_TURNOVER at a level that puts the rest of the industry to shame, your mom isn't being cared for by a rotating cast of strangers, but by people who actually know how she takes her tea. That continuity means the 4-star staffing isn’t just a paper metric; it’s the peace of mind that comes when the person answering the call light actually knows your name. There is a catch, though, as the HIGH_SEDATION_PRESCRIBER flag suggests a quarter of the long-term residents are on antipsychotics, which is a red flag that the facility might be leaning on prescriptions to manage difficult behaviors rather than using more hands-on, creative solutions. While there are zero federal fines on record—and we can’t tell if that’s a recent win or a decade-long streak—the lack of penalties suggests they’ve kept the regulators happy for quite a while. You’ll want to walk in and ask the director point-blank why their antipsychotic prescribing rate is double the national average and what they’re doing to dial back the sedation in favor of actual engagement.
AUTUMN LAKE HEALTHCARE AT WEST HARTFORD
1 EMILY WAY, WEST HARTFORD, CT 06107
AUTUMN LAKE HEALTHCARE AT WEST HARTFORD brings high quality measure scores (5.0/5), and 0.63 RN hours per resident daily — Palmelle trust score 52/100. There are 1 federal fine(s) on record — no date context, so worth asking about directly.
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GREENSPRINGS HEALTHCARE AND REHABILITATION CENTER LLC
51 APPLEGATE LN, EAST HARTFORD, CT 06118
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1 EMILY WAY OPCO LLC
1 EMILY WAY, WEST HARTFORD, CT 06107
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AURORA SENIOR LIVING OF EAST HARTFORD, LLC
51 APPLEGATE LN, EAST HARTFORD, CT 06118
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2432 ALBANY AVENUE OPERATIONS LLC
2432 ALBANY AVE, WEST HARTFORD, CT 06117
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ADVANCED PRACTICE ELDER CARE
60 HAYNES RD, WEST HARTFORD, CT 06117
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BROOKVIEW CORP
130 LOOMIS DRIVE, WEST HARTFORD, CT 06107
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SAINT MARY HOME, INCORPORATED
2021 ALBANY AVE, WEST HARTFORD, CT 06117
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HARBORSIDE CONNECTICUT LIMITED PARTNERSHIP
1 EMILY WAY, WEST HARTFORD, CT 06107
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HARTFORD HOSPITAL
1 JOHN H STEWART DR, NEWINGTON, CT 06111
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CHURCH HOME OF HARTFORD, INC
200 SEABURY DRIVE, BLOOMFIELD, CT 06002
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