The senior care directory
we'd actually want to use.
No hidden referral fees. No rankings rigged by payments. Just federal safety data, translated into English. Built in Palm Springs because we were tired of the industry pretending to care while getting paid not to.
Your parents' biggest life decision.
Being sold to you by someone
with a financial conflict of interest.
Most senior care directories get paid by facilities. One to three months of rent per placement. That fee is never disclosed to the family. So the "best match" you're shown isn't the safest place. It's the one paying the biggest hidden commission. That's not a bug. That's the whole business model.
Palmelle works differently. If we take a referral fee, we tell you. Full stop. Our rankings come from federal safety data — the same records that regulators use. The data has always been public. It was just buried under so much corporate healthcare language that nobody could read it. We translated it.
When a facility self-reports their staffing as a 4 out of 5 but federal inspectors scored them a 2? That gap lives on our page. When ownership changed three times in four years? You see that. Not because we're trying to scare you. Because you deserve to know what you're actually looking at.
"The most important conversation of your family's life. And somewhere, someone is quietly making money by steering it wrong."
Here's the other part: for most families, staying home is the better call. Grab bars. Better lighting. A zero-entry shower. These things keep people independent longer and cost way less than assisted living. We build tools for that path because it's honest. We also help you find a facility if that's the right move. Both options get the same treatment — data, not dollars.
The principles that shape
every decision we make at Palmelle.
Transparency isn't optional.
Every number we show you has a source. Federal records. Government inspections. Penalty history. We tell you where it came from, what it means, and if we're getting paid. Zero asterisks. Zero fine print. Zero "oh by the way" moments.
Home > Facility (usually).
Most families think it's either "hope nothing happens" or "move into assisted living." There's a third option: make the home actually safe. It's almost always cheaper, better for independence, and keeps people in their own space longer. We start there because the facility industry won't tell you how often it's the right answer.
The gap is the story.
When a facility says they're a 4 out of 5 and federal inspectors say they're a 2? That gap is the most important number you'll ever see. We flag it. Not because we're trying to be dramatic. Because you should absolutely know it before you sign anything.
Pricing transparency should be the baseline.
Facilities quote you a base rate. Then memory care is extra. Meds are extra. Laundry is extra. By the time you actually know what it costs, you're already committed. We have that math conversation before you ever tour a place. All fees upfront. All questions answered.
Trust beats transaction value.
Straight advice today builds loyalty tomorrow. We'd rather earn your trust by being honest than make an extra dollar by steering you. That's not noble. It's just smart business that happens to be the right thing.
Speak human, not healthcare.
Federal reports are written for regulators. We translate them into what a knowledgeable friend would tell you over coffee. Not a legal waiver. Not a sales pitch. Just what we found and why it matters.
Pick your path.
No asterisks on either one.
Make home actually safe.
Quick 10-question assessment covers the real stuff: bathroom safety, lighting, fall history, kitchen access. Takes five minutes. Then we score it and tell you what matters.
Go deeper with a $299 home visit from a CAPS-certified specialist. They walk every room, spot the real hazards, and give you a prioritized plan with contractor referrals and actual cost estimates. Not guesses. Numbers.
$299 · Homes ≤2,000 sq ft · $350–600 larger · CAPS-certifiedSearch facilities that won't lie to you.
Answer 10 questions about timeline, budget, care needs, and what keeps you up at night. We pull the best matches from 15,000+ facilities, ranked by federal data — not who's paying us the most.
Every result gets a Palmelle Summary: what we actually found, red flags, genuine upsides, and that self-report vs. reality gap we mentioned. Plus one specific question you should ask on the tour. Concierge negotiation available if you want us at the table when pricing talks happen.
Free · All fees disclosed · Negotiation availableFederal records.
Translated into English.
Healthcare researchers and regulators use this data. We built tools to pull it, organize it, and tell you what it actually means. The data was always public. It just needed a translator.
Six datasets. All 15,000+ facilities.
Provider info. Penalties. Deficiency citations. Quality measures (both types). Ownership history. All directly from government sources. Updated regularly. Zero third-party interpretation.
When state and federal don't agree.
Every state keeps its own records. When the state's story doesn't match the federal story, we flag it. That gap is usually where the real problem lives.
Tools that actually read the data.
Cross-references all the datasets. Finds conflicts. Scores them. Tells you what it means in plain language. Not a marketing summary. Just the truth a smart friend would tell you.
We're building
something families
actually trust.
Directory is step one. Not the final answer. Families don't just need a search tool — they need someone who's actually in their corner. Someone who won't sell them out. That's what we're building.
We don't pretend to have all the answers. Being honest about what we don't know is part of the deal.
The honest directory.
Search 15,000+ facilities. Read summaries built on federal data. No hidden fees. Rankings based on safety, not payments. It's the simplest idea ever and somehow nobody else does it.
Home safety assessments that work.
$299 visits with a CAPS-certified specialist. Room-by-room plan. Real cost estimates. Contractor referrals. Staying home is usually better. We're giving families the information to make that choice confidently.
The full aging-in-place journey.
Whatever families actually need. We'll figure it out as we go. Stay honest. Build real tools. Don't pretend to have answers we don't. That's all the strategy we're willing to commit to in public.
This doesn't have to
be complicated.
Answer 10 questions. Get real numbers. Find out if home is the right move or if you need to find a facility. No upsell. No steering. No hidden fees hiding in the fine print.