Skilled nursing · Hartford, CT

Trinity Hill Care Center

151 HILLSIDE AVE, Hartford, CT 06106

2 / 5CMS 144 bedsCapacity Apr 2026Inspected

PALMELLE

Below median

Federal · State

Serious issues

The Palmelle read

Worth a closer look. Trinity Hill Care Center carries a Palmelle Clarity Score of 1 out of 100, derived from federal CMS Care Compare data plus Connecticut state records. Health inspection rating sits at 1-star, staffing at 3-star, quality measures at 5-star. Long-stay antipsychotic prescribing is at 27.7 percent, above the 14 percent national median. Long-stay sedative prescribing is at 23.7 percent, above the 15 percent national median. RN coverage is 0.35 hours per resident per day. Nurse turnover 31 percent.

Generated by Palmelle · updated monthly · sources: federal CMS Care Compare, Connecticut DPH

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In their own words

No operator description yet.

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Services

What they offer.

Levels of care

Skilled nursing

Amenities

Operator has not yet shared amenities

What the data shows

The safety record, by the numbers.

Going right

5-star health inspection

Top federal score on the most recent inspection.

RN hours per resident, daily

This

0.35

National

0.78

Annual nurse turnover

This

31%

National

53%

Worth asking about

Antipsychotic, long-stay

This

27.7%

National

14%

Ask what behaviors the medication targets and what non-medication options were tried first.

Federal CMS + Connecticut state data

The full inspection record.

Federal CMS ratings

Overall★★★★★2 / 5

Health inspection★★★★★1 / 5

Staffing★★★★★3 / 5

Quality measures★★★★★5 / 5

Staffing

RN hours per resident, daily

This

0.35

Nat

0.78

Total nurse hours / resident, daily

This

2.86

Nat

3.62

Annual nurse turnover

This

31%

Nat

53%

Annual RN turnover

This

30%

Nat

47%

Quality measures · long-stay residents

Antipsychotic

This

27.7%

Nat

14%

Sedative / sleep med

This

23.7%

Nat

15%

Physical restraint

This

0.0%

Nat

1.1%

Falls with major injury

This

0.9%

Nat

1.6%

Penalties & status

Abuse finding on recordNot special focusInspection current$58,994 in fines (1)

Identity & licensing

CMS ID075268

OwnershipFor profit - Limited Liability company

ChainIndependent

Beds144

Avg residents128

Citations · last 36 months

Flagged by CMS data
CMS has placed an abuse icon on this facility, indicating a substantiated finding of abuse, neglect, or exploitation of a resident. This is one of the most serious flags CMS assigns.
From the latest CMS Care Compare reconcile
Flagged by CMS data
Registered nurse hours are 0.35 per resident per day — below the recommended minimum of 0.75 hours. RNs are responsible for clinical assessments and oversight. Low RN coverage is associated with higher rates of hospitalization and missed diagnoses.
From the latest CMS Care Compare reconcile
Flagged by CMS data
Long-stay antipsychotic rate is 28% — above the national median of about 14%. CMS already excludes residents with primary psychotic diagnoses from this measure. Worth asking what specific behaviors the medication is targeting and what non-medication options were tried first.
From the latest CMS Care Compare reconcile
Flagged by CMS data
Long-stay depressive-symptoms rate is 16.6% — above the national median of about 10%. Often indicates residents are alone in rooms with no activities program or social engagement. Pairs with mobility decline. Worth asking how many group activities residents actually attend per week.
From the latest CMS Care Compare reconcile
Flagged by CMS data
Falls with major injury rate is 0.9% — well below the national median. Call lights are getting answered fast and aides are present during transfer-heavy hours. This is a hard number to keep low.
From the latest CMS Care Compare reconcile
Flagged by CMS data
Annual nursing staff turnover is 32% — well below the industry average of 50-60%. The same caregivers are coming back week after week, which means residents see familiar faces who know their preferences and history. Continuity of care is one of the biggest invisible quality signals.
From the latest CMS Care Compare reconcile

Sources: federal CMS Care Compare, Connecticut DPH · Last reconciled May 18, 2026

Questions families ask

Common questions.

What is the CMS rating for Trinity Hill Care Center?

Trinity Hill Care Center has an overall CMS Care Compare rating of 2 out of 5 stars. It scores 1 of 5 on health inspection, 3 of 5 on staffing, and 5 of 5 on quality measures. The overall rating averages these subscores with health inspection weighted more heavily.

Has Trinity Hill Care Center been cited for resident harm?

CMS has placed an abuse icon on this facility, indicating a substantiated finding of abuse, neglect, or exploitation of a resident. It has $58,994 in federal fines across 1 penalty on record in the last 36 months. The full record for Trinity Hill Care Center appears in the record section above.

Does Trinity Hill Care Center use antipsychotic medications?

27.7 percent of long-stay residents at Trinity Hill Care Center are on antipsychotic medications, above the 14 percent national median (CMS measure 481). Sedative and sleep-medication use is elevated at 23.7 percent. Medications can be appropriate, but they are also commonly used to manage dementia-related behaviors instead of staffing or non-medication approaches. Worth asking on a tour: what behaviors the medication targets and what non-medication options were tried first.

What is Trinity Hill Care Center's Palmelle Clarity Score?

Trinity Hill Care Center has a Palmelle Clarity Score of 1 out of 100, putting it below the national median. The score is a composite of federal CMS and Connecticut state inspection data. Higher is better.

How can I tour or contact Trinity Hill Care Center?

Trinity Hill Care Center is located at 151 HILLSIDE AVE, Hartford, CT 06106. Phone: (860) 951-1060. Tour hours: contact facility for current schedule. If you would like a Palmelle senior placement advisor to compare this facility with two others on your shortlist and call them on your behalf, use Help Me Choose.

Is Trinity Hill Care Center a special focus facility?

Trinity Hill Care Center is not on the federal Special Focus Facility list, but it does have an abuse icon and $58,994 in federal fines on record. See the penalties and status section above.

What does F-689 mean on Trinity Hill Care Center's record?

F-689 is a federal CMS deficiency code for inadequate supervision resulting in actual resident harm. If Trinity Hill Care Center has any active citations or CMS conflict flags, they appear with their details in the record section above, along with any operator response.

How does Trinity Hill Care Center compare to other Hartford skilled nursing facilities?

Trinity Hill Care Center holds a Palmelle Clarity Score of 1. Browse the full Hartford directory to compare more facilities by score, staffing, and inspection record.

Can Palmelle help with hospital discharge to skilled nursing at Trinity Hill Care Center?

Yes. Palmelle handles hospital discharge placement and emergency senior placement with a single Placement Specialist owning the case from intake to recommendation. Typical timeline: intake Monday, written recommendation Thursday, follow-up Friday. Call (888) 282-7256 to start, or use Help Me Choose for a comparison report on Trinity Hill Care Center and two other facilities on your shortlist.

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