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ALDEN LINCOLN REHAB & H C CTR
504 WEST WELLINGTON AVENUE, CHICAGO, IL 60657
Mixed. ALDEN LINCOLN REHAB & H C CTR has 1 federal fine(s) on record and a Palmelle trust score of 50/100. We don't have date context on those fines, so ask when they visit.
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LAKEFRONT NURSING & REHAB CTR
7618 NORTH SHERIDAN ROAD, CHICAGO, IL 60626
Decent. LAKEFRONT NURSING & REHAB CTR brings a 4.0-star CMS rating, strong inspection scores (4.0/5), high quality measure scores (4.0/5), 0.78 RN hours per resident daily, and low staff turnover (8%) — Palmelle trust score 64/100. There are 1 federal fine(s) on record — no date context, so worth asking about directly. Worth asking: This facility has received 1 federal fine(s) but still shows a 4.0-star overall rating. Federal penalties are serious — they indicate violations found during inspections. A high rating alongside recent penalties warrants extra scrutiny. Worth asking: This facility's long-stay antipsychotic rate is 58% — roughly three times the national median of about 14%. CMS already excludes residents with schizophrenia, Tourette's, and Huntington's from this measure, so this reflects prescribing for residents who don't have a primary psychotic diagnosis. Worth asking on a tour: 'How does my parent get back off these meds if started?'. Worth asking: Long-stay depressive-symptoms rate is 98.5% — above the national median of about 10%. Often indicates residents are alone in rooms with no activities program or social engagement. Pairs with mobility decline. Worth asking how many group activities residents actually attend per week. Worth asking: Pressure ulcer rate is 1.1% — under half the national median. Means the floor staff are repositioning residents on schedule and catching skin breakdown early. Hands-on attention shows up in this number. Worth asking: Falls with major injury rate is 1.1% — well below the national median. Call lights are getting answered fast and aides are present during transfer-heavy hours. This is a hard number to keep low. Worth asking: Annual nursing staff turnover is 8% — well below the industry average of 50-60%. The same caregivers are coming back week after week, which means residents see familiar faces who know their preferences and history. Continuity of care is one of the biggest invisible quality signals.
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APERION CARE LAKESHORE
7200 NORTH SHERIDAN ROAD, CHICAGO, IL 60626
Hmm. APERION CARE LAKESHORE has a critical flag: cms has placed an abuse icon on this facility, indicating a substantiated finding of abuse, neglect, or exploitation of a resident. Palmelle trust score is 0/100. To be fair: low staff turnover (18%). Worth asking: Registered nurse hours are 0.35 per resident per day — below the recommended minimum of 0.75 hours. RNs are responsible for clinical assessments and oversight. Low RN coverage is associated with higher rates of hospitalization and missed diagnoses. Worth asking: This facility's long-stay antipsychotic rate is 62% — roughly three times the national median of about 14%. CMS already excludes residents with schizophrenia, Tourette's, and Huntington's from this measure, so this reflects prescribing for residents who don't have a primary psychotic diagnosis. Worth asking on a tour: 'How does my parent get back off these meds if started?'. Worth asking: Long-stay depressive-symptoms rate is 91.9% — above the national median of about 10%. Often indicates residents are alone in rooms with no activities program or social engagement. Pairs with mobility decline. Worth asking how many group activities residents actually attend per week. Worth asking: Annual nursing staff turnover is 18% — well below the industry average of 50-60%. The same caregivers are coming back week after week, which means residents see familiar faces who know their preferences and history. Continuity of care is one of the biggest invisible quality signals. Dig into the full report before visiting.
BUCKINGHAM PAVILION
2625 WEST TOUHY AVENUE, CHICAGO, IL 60645
BUCKINGHAM PAVILION brings strong inspection scores (4.0/5), 0.61 RN hours per resident daily, and no federal fines on record — Palmelle trust score 76/100.
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WARREN BARR GOLD COAST
66 WEST OAK STREET, CHICAGO, IL 60610
Decent. WARREN BARR GOLD COAST brings a 4.0-star CMS rating, high quality measure scores (5.0/5), and 1.17 RN hours per resident daily — Palmelle trust score 44/100. There are 2 federal fine(s) on record — no date context, so worth asking about directly. Worth asking: This facility has received 2 federal fine(s) but still shows a 4.0-star overall rating. Federal penalties are serious — they indicate violations found during inspections. A high rating alongside recent penalties warrants extra scrutiny. Worth asking: Pressure ulcer (bedsore) rate is 10.3% — well above the national median of about 7%. Pressure ulcers form when staff don't reposition residents every two hours. This is a staffing-and-attention signal as much as a clinical one. Worth asking what the repositioning schedule looks like. Worth asking: Unplanned weight loss rate is 11.1% — above the national median of about 6%. In long-stay facilities this is almost always a feeding-assistance failure: residents who need help eating aren't getting it, especially at dinner when staffing thins. Worth asking how dinner-hour staffing compares to lunch. Worth asking: Long-stay depressive-symptoms rate is 98.5% — above the national median of about 10%. Often indicates residents are alone in rooms with no activities program or social engagement. Pairs with mobility decline. Worth asking how many group activities residents actually attend per week. Worth asking: Long-stay antipsychotic rate is just 4% — well below the national median of about 14%. This facility is treating behavior and dementia symptoms with engagement, environmental design, and personalized routines instead of prescriptions. That's hard to do and rare to find. Worth asking: Falls with major injury rate is 1.3% — well below the national median. Call lights are getting answered fast and aides are present during transfer-heavy hours. This is a hard number to keep low. Worth asking: Registered nurse coverage is 1.17 hours per resident per day — well above the recommended minimum of 0.75 and on par with high-end facilities. More RN time means complex medical changes get caught before they become emergency room trips.
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RYZE ON THE AVENUE
3400 SOUTH INDIANA, CHICAGO, IL 60616
Hmm. RYZE ON THE AVENUE has a critical flag: cms has placed an abuse icon on this facility, indicating a substantiated finding of abuse, neglect, or exploitation of a resident. Palmelle trust score is 0/100. Worth asking: Registered nurse hours are 0.39 per resident per day — below the recommended minimum of 0.75 hours. RNs are responsible for clinical assessments and oversight. Low RN coverage is associated with higher rates of hospitalization and missed diagnoses. Worth asking: Long-stay depressive-symptoms rate is 98.4% — above the national median of about 10%. Often indicates residents are alone in rooms with no activities program or social engagement. Pairs with mobility decline. Worth asking how many group activities residents actually attend per week. Dig into the full report before visiting.
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AMBASSADOR NURSING & REHAB CENTER
4900 NORTH BERNARD, CHICAGO, IL 60625
Hmm. AMBASSADOR NURSING & REHAB CENTER has a critical flag: cms has placed an abuse icon on this facility, indicating a substantiated finding of abuse, neglect, or exploitation of a resident. Palmelle trust score is 4/100. To be fair: 0.61 RN hours per resident daily. Worth asking: Long-stay antipsychotic rate is 28% — above the national median of about 14%. CMS already excludes residents with primary psychotic diagnoses from this measure. Worth asking what specific behaviors the medication is targeting and what non-medication options were tried first. Worth asking: Long-stay depressive-symptoms rate is 95.5% — above the national median of about 10%. Often indicates residents are alone in rooms with no activities program or social engagement. Pairs with mobility decline. Worth asking how many group activities residents actually attend per week. Worth asking: Annual nursing staff turnover is 22% — well below the industry average of 50-60%. The same caregivers are coming back week after week, which means residents see familiar faces who know their preferences and history. Continuity of care is one of the biggest invisible quality signals. Dig into the full report before visiting.
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IRVING PARK LIVING & REHAB CTR
4340 NORTH KEYSTONE, CHICAGO, IL 60641
Decent. IRVING PARK LIVING & REHAB CTR brings 0.86 RN hours per resident daily — Palmelle trust score 33/100. There are 2 federal fine(s) on record — no date context, so worth asking about directly. Worth asking: Long-stay depressive-symptoms rate is 100.0% — above the national median of about 10%. Often indicates residents are alone in rooms with no activities program or social engagement. Pairs with mobility decline. Worth asking how many group activities residents actually attend per week. Worth asking: Falls with major injury rate is 1.0% — well below the national median. Call lights are getting answered fast and aides are present during transfer-heavy hours. This is a hard number to keep low.
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WENTWORTH REHAB & HCC
201 WEST 69TH STREET, CHICAGO, IL 60621
Hmm. WENTWORTH REHAB & HCC has a critical flag: cms has placed an abuse icon on this facility, indicating a substantiated finding of abuse, neglect, or exploitation of a resident. Palmelle trust score is 0/100. To be fair: high quality measure scores (4.0/5). Worth asking: Long-stay depressive-symptoms rate is 35.3% — above the national median of about 10%. Often indicates residents are alone in rooms with no activities program or social engagement. Pairs with mobility decline. Worth asking how many group activities residents actually attend per week. Worth asking: Falls with major injury rate is 1.4% — well below the national median. Call lights are getting answered fast and aides are present during transfer-heavy hours. This is a hard number to keep low. Dig into the full report before visiting.
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ALDEN LAKELAND REHAB & HCC
820 WEST LAWRENCE, CHICAGO, IL 60640
Hmm. ALDEN LAKELAND REHAB & HCC has a critical flag: cms has placed an abuse icon on this facility, indicating a substantiated finding of abuse, neglect, or exploitation of a resident. Palmelle trust score is 0/100. To be fair: 0.70 RN hours per resident daily. Worth asking: Pressure ulcer (bedsore) rate is 10.3% — well above the national median of about 7%. Pressure ulcers form when staff don't reposition residents every two hours. This is a staffing-and-attention signal as much as a clinical one. Worth asking what the repositioning schedule looks like. Worth asking: Long-stay depressive-symptoms rate is 18.9% — above the national median of about 10%. Often indicates residents are alone in rooms with no activities program or social engagement. Pairs with mobility decline. Worth asking how many group activities residents actually attend per week. Worth asking: Falls with major injury rate is 0.7% — well below the national median. Call lights are getting answered fast and aides are present during transfer-heavy hours. This is a hard number to keep low. Dig into the full report before visiting.
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ATRIUM HEALTH CARE CENTER
1425 WEST ESTES AVENUE, CHICAGO, IL 60626
Hmm. ATRIUM HEALTH CARE CENTER has a critical flag: cms has placed an abuse icon on this facility, indicating a substantiated finding of abuse, neglect, or exploitation of a resident. Palmelle trust score is 19/100. To be fair: high quality measure scores (5.0/5). Worth asking: Long-stay depressive-symptoms rate is 99.6% — above the national median of about 10%. Often indicates residents are alone in rooms with no activities program or social engagement. Pairs with mobility decline. Worth asking how many group activities residents actually attend per week. Worth asking: Falls with major injury rate is 1.2% — well below the national median. Call lights are getting answered fast and aides are present during transfer-heavy hours. This is a hard number to keep low. Worth asking: Annual nursing staff turnover is 28% — well below the industry average of 50-60%. The same caregivers are coming back week after week, which means residents see familiar faces who know their preferences and history. Continuity of care is one of the biggest invisible quality signals. Dig into the full report before visiting.
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SHERIDAN VILLAGE NRSG & RHB
5838 NORTH SHERIDAN ROAD, CHICAGO, IL 60660
Decent. SHERIDAN VILLAGE NRSG & RHB brings low staff turnover (22%) — Palmelle trust score 40/100. There are 1 federal fine(s) on record — no date context, so worth asking about directly. Worth asking: This facility's long-stay antipsychotic rate is 73% — roughly three times the national median of about 14%. CMS already excludes residents with schizophrenia, Tourette's, and Huntington's from this measure, so this reflects prescribing for residents who don't have a primary psychotic diagnosis. Worth asking on a tour: 'How does my parent get back off these meds if started?'. Worth asking: Long-stay depressive-symptoms rate is 100.0% — above the national median of about 10%. Often indicates residents are alone in rooms with no activities program or social engagement. Pairs with mobility decline. Worth asking how many group activities residents actually attend per week. Worth asking: Annual nursing staff turnover is 22% — well below the industry average of 50-60%. The same caregivers are coming back week after week, which means residents see familiar faces who know their preferences and history. Continuity of care is one of the biggest invisible quality signals.
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ELEVATE CARE CHICAGO NORTH
2451 WEST TOUHY AVENUE, CHICAGO, IL 60645
Hmm. ELEVATE CARE CHICAGO NORTH has a critical flag: cms has placed an abuse icon on this facility, indicating a substantiated finding of abuse, neglect, or exploitation of a resident. Palmelle trust score is 0/100. To be fair: 0.62 RN hours per resident daily. Worth asking: Pressure ulcer (bedsore) rate is 15.0% — well above the national median of about 7%. Pressure ulcers form when staff don't reposition residents every two hours. This is a staffing-and-attention signal as much as a clinical one. Worth asking what the repositioning schedule looks like. Worth asking: Unplanned weight loss rate is 10.5% — above the national median of about 6%. In long-stay facilities this is almost always a feeding-assistance failure: residents who need help eating aren't getting it, especially at dinner when staffing thins. Worth asking how dinner-hour staffing compares to lunch. Worth asking: Long-stay depressive-symptoms rate is 73.7% — above the national median of about 10%. Often indicates residents are alone in rooms with no activities program or social engagement. Pairs with mobility decline. Worth asking how many group activities residents actually attend per week. Dig into the full report before visiting.
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CLARK MANOR
7433 NORTH CLARK STREET, CHICAGO, IL 60626
Hmm. CLARK MANOR has a critical flag: cms has placed an abuse icon on this facility, indicating a substantiated finding of abuse, neglect, or exploitation of a resident. Palmelle trust score is 4/100. To be fair: 0.71 RN hours per resident daily. Worth asking: This facility's long-stay antipsychotic rate is 56% — roughly three times the national median of about 14%. CMS already excludes residents with schizophrenia, Tourette's, and Huntington's from this measure, so this reflects prescribing for residents who don't have a primary psychotic diagnosis. Worth asking on a tour: 'How does my parent get back off these meds if started?'. Worth asking: Long-stay depressive-symptoms rate is 99.3% — above the national median of about 10%. Often indicates residents are alone in rooms with no activities program or social engagement. Pairs with mobility decline. Worth asking how many group activities residents actually attend per week. Worth asking: Annual nursing staff turnover is 26% — well below the industry average of 50-60%. The same caregivers are coming back week after week, which means residents see familiar faces who know their preferences and history. Continuity of care is one of the biggest invisible quality signals. Dig into the full report before visiting.
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AVANTARA LINCOLN PARK
1366 WEST FULLERTON AVENUE, CHICAGO, IL 60614
Decent. AVANTARA LINCOLN PARK brings 0.67 RN hours per resident daily — Palmelle trust score 24/100. There are 2 federal fine(s) on record — no date context, so worth asking about directly. Worth asking: Unplanned weight loss rate is 9.3% — above the national median of about 6%. In long-stay facilities this is almost always a feeding-assistance failure: residents who need help eating aren't getting it, especially at dinner when staffing thins. Worth asking how dinner-hour staffing compares to lunch. Worth asking: Long-stay depressive-symptoms rate is 99.1% — above the national median of about 10%. Often indicates residents are alone in rooms with no activities program or social engagement. Pairs with mobility decline. Worth asking how many group activities residents actually attend per week.
BIRCHWOOD PLAZA
1426 WEST BIRCHWOOD, CHICAGO, IL 60626
BIRCHWOOD PLAZA brings a 4.0-star CMS rating, strong inspection scores (4.0/5), high quality measure scores (4.0/5), 0.77 RN hours per resident daily, low staff turnover (29%), and no federal fines on record — Palmelle trust score 87/100.
COMMUNITY FIRST MEDICAL CENTER
5645 WEST ADDISON STREET, CHICAGO, IL 60634
COMMUNITY FIRST MEDICAL CENTER brings a 5.0-star CMS rating, strong inspection scores (4.0/5), above-average staffing (5.0/5), high quality measure scores (4.0/5), 4.57 RN hours per resident daily, low staff turnover (24%), and no federal fines on record — Palmelle trust score 87/100.
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Belhaven Nursing & Rehab Center
11401 SOUTH OAKLEY AVENUE, CHICAGO, IL 60643
Hmm. Belhaven Nursing & Rehab Center has a critical flag: cms has placed an abuse icon on this facility, indicating a substantiated finding of abuse, neglect, or exploitation of a resident. Palmelle trust score is 0/100. To be fair: low staff turnover (38%). Worth asking: Registered nurse hours are 0.21 per resident per day — below the recommended minimum of 0.75 hours. RNs are responsible for clinical assessments and oversight. Low RN coverage is associated with higher rates of hospitalization and missed diagnoses. Worth asking: Long-stay antipsychotic rate is 33% — above the national median of about 14%. CMS already excludes residents with primary psychotic diagnoses from this measure. Worth asking what specific behaviors the medication is targeting and what non-medication options were tried first. Worth asking: Long-stay depressive-symptoms rate is 97.3% — above the national median of about 10%. Often indicates residents are alone in rooms with no activities program or social engagement. Pairs with mobility decline. Worth asking how many group activities residents actually attend per week. Worth asking: Falls with major injury rate is 0.6% — well below the national median. Call lights are getting answered fast and aides are present during transfer-heavy hours. This is a hard number to keep low. Dig into the full report before visiting.
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APERION CARE WESLEY
1415 WEST FOSTER AVENUE, CHICAGO, IL 60640
Decent. APERION CARE WESLEY brings high quality measure scores (4.0/5), and 0.70 RN hours per resident daily — Palmelle trust score 43/100. There are 1 federal fine(s) on record — no date context, so worth asking about directly. Worth asking: Long-stay depressive-symptoms rate is 69.5% — above the national median of about 10%. Often indicates residents are alone in rooms with no activities program or social engagement. Pairs with mobility decline. Worth asking how many group activities residents actually attend per week.
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CALIFORNIA TERRACE
2829 SOUTH CALIFORNIA BLVD, CHICAGO, IL 60608
Hmm. CALIFORNIA TERRACE has a critical flag: cms has placed an abuse icon on this facility, indicating a substantiated finding of abuse, neglect, or exploitation of a resident. Palmelle trust score is 0/100. Worth asking: Registered nurse hours are 0.40 per resident per day — below the recommended minimum of 0.75 hours. RNs are responsible for clinical assessments and oversight. Low RN coverage is associated with higher rates of hospitalization and missed diagnoses. Worth asking: Long-stay depressive-symptoms rate is 100.0% — above the national median of about 10%. Often indicates residents are alone in rooms with no activities program or social engagement. Pairs with mobility decline. Worth asking how many group activities residents actually attend per week. Worth asking: Falls with major injury rate is 0.6% — well below the national median. Call lights are getting answered fast and aides are present during transfer-heavy hours. This is a hard number to keep low. Dig into the full report before visiting.
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WARREN BARR SOUTH LOOP
1725 SOUTH WABASH, CHICAGO, IL 60616
Mixed. WARREN BARR SOUTH LOOP has 6 federal fine(s) on record and a Palmelle trust score of 0/100. We don't have date context on those fines, so ask when they visit. Worth asking: Pressure ulcer (bedsore) rate is 10.3% — well above the national median of about 7%. Pressure ulcers form when staff don't reposition residents every two hours. This is a staffing-and-attention signal as much as a clinical one. Worth asking what the repositioning schedule looks like. Worth asking: Unplanned weight loss rate is 10.5% — above the national median of about 6%. In long-stay facilities this is almost always a feeding-assistance failure: residents who need help eating aren't getting it, especially at dinner when staffing thins. Worth asking how dinner-hour staffing compares to lunch. Worth asking: Long-stay depressive-symptoms rate is 98.2% — above the national median of about 10%. Often indicates residents are alone in rooms with no activities program or social engagement. Pairs with mobility decline. Worth asking how many group activities residents actually attend per week. Worth asking: Falls with major injury rate is 1.1% — well below the national median. Call lights are getting answered fast and aides are present during transfer-heavy hours. This is a hard number to keep low.
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ASTORIA PLACE LIVING & REHAB
6300 NORTH CALIFORNIA AVENUE, CHICAGO, IL 60659
Decent. ASTORIA PLACE LIVING & REHAB brings a 4.0-star CMS rating, high quality measure scores (5.0/5), 0.96 RN hours per resident daily, and low staff turnover (34%) — Palmelle trust score 65/100. There are 1 federal fine(s) on record — no date context, so worth asking about directly. Worth asking: This facility has received 1 federal fine(s) but still shows a 4.0-star overall rating. Federal penalties are serious — they indicate violations found during inspections. A high rating alongside recent penalties warrants extra scrutiny. Worth asking: Long-stay depressive-symptoms rate is 95.5% — above the national median of about 10%. Often indicates residents are alone in rooms with no activities program or social engagement. Pairs with mobility decline. Worth asking how many group activities residents actually attend per week. Worth asking: Annual nursing staff turnover is 34% — well below the industry average of 50-60%. The same caregivers are coming back week after week, which means residents see familiar faces who know their preferences and history. Continuity of care is one of the biggest invisible quality signals.
ST JOSEPH VILLAGE OF CHICAGO
4021 WEST BELMONT, CHICAGO, IL 60641
ST JOSEPH VILLAGE OF CHICAGO brings a 4.0-star CMS rating, strong inspection scores (4.0/5), above-average staffing (4.0/5), high quality measure scores (4.0/5), 1.33 RN hours per resident daily, and no federal fines on record — Palmelle trust score 81/100.
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CENTRAL NURSING HOME
2450 NORTH CENTRAL AVENUE, CHICAGO, IL 60639
Mixed. CENTRAL NURSING HOME has 2 federal fine(s) on record and a Palmelle trust score of 18/100. We don't have date context on those fines, so ask when they visit. Worth asking: Registered nurse hours are 0.33 per resident per day — below the recommended minimum of 0.75 hours. RNs are responsible for clinical assessments and oversight. Low RN coverage is associated with higher rates of hospitalization and missed diagnoses. Worth asking: Long-stay depressive-symptoms rate is 99.4% — above the national median of about 10%. Often indicates residents are alone in rooms with no activities program or social engagement. Pairs with mobility decline. Worth asking how many group activities residents actually attend per week. Worth asking: Pressure ulcer rate is 2.1% — under half the national median. Means the floor staff are repositioning residents on schedule and catching skin breakdown early. Hands-on attention shows up in this number. Worth asking: Falls with major injury rate is 1.3% — well below the national median. Call lights are getting answered fast and aides are present during transfer-heavy hours. This is a hard number to keep low.
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Landmark of Lincoln Park Rehabilitation and Nursin
735 WEST DIVERSEY, CHICAGO, IL 60614
Hmm. Landmark of Lincoln Park Rehabilitation and Nursin has a critical flag: cms has placed an abuse icon on this facility, indicating a substantiated finding of abuse, neglect, or exploitation of a resident. Palmelle trust score is 0/100. To be fair: high quality measure scores (4.0/5). Worth asking: Long-stay antipsychotic rate is 28% — above the national median of about 14%. CMS already excludes residents with primary psychotic diagnoses from this measure. Worth asking what specific behaviors the medication is targeting and what non-medication options were tried first. Worth asking: Long-stay depressive-symptoms rate is 74.8% — above the national median of about 10%. Often indicates residents are alone in rooms with no activities program or social engagement. Pairs with mobility decline. Worth asking how many group activities residents actually attend per week. Worth asking: Falls with major injury rate is 0.4% — well below the national median. Call lights are getting answered fast and aides are present during transfer-heavy hours. This is a hard number to keep low. Dig into the full report before visiting.
WATERFORD CARE CENTER, THE
7445 NORTH SHERIDAN ROAD, CHICAGO, IL 60626
WATERFORD CARE CENTER, THE brings low staff turnover (23%), and no federal fines on record — Palmelle trust score 64/100. Worth a closer look: this facility's long-stay antipsychotic rate is 57% — roughly three times the national median of about 14%.
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RYZE WEST
5130 WEST JACKSON BOULEVARD, CHICAGO, IL 60644
Decent. RYZE WEST brings high quality measure scores (5.0/5) — Palmelle trust score 6/100. There are 4 federal fine(s) on record — no date context, so worth asking about directly. Worth asking: Registered nurse hours are 0.18 per resident per day — below the recommended minimum of 0.75 hours. RNs are responsible for clinical assessments and oversight. Low RN coverage is associated with higher rates of hospitalization and missed diagnoses. Worth asking: Long-stay antipsychotic rate is 26% — above the national median of about 14%. CMS already excludes residents with primary psychotic diagnoses from this measure. Worth asking what specific behaviors the medication is targeting and what non-medication options were tried first. Worth asking: Long-stay depressive-symptoms rate is 97.4% — above the national median of about 10%. Often indicates residents are alone in rooms with no activities program or social engagement. Pairs with mobility decline. Worth asking how many group activities residents actually attend per week.
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CHALET LIVING & REHAB
7350 NORTH SHERIDAN ROAD, CHICAGO, IL 60626
Hmm. CHALET LIVING & REHAB has a critical flag: cms has placed an abuse icon on this facility, indicating a substantiated finding of abuse, neglect, or exploitation of a resident. Palmelle trust score is 0/100. To be fair: low staff turnover (23%). Worth asking: This facility's long-stay antipsychotic rate is 40% — roughly three times the national median of about 14%. CMS already excludes residents with schizophrenia, Tourette's, and Huntington's from this measure, so this reflects prescribing for residents who don't have a primary psychotic diagnosis. Worth asking on a tour: 'How does my parent get back off these meds if started?'. Worth asking: Long-stay depressive-symptoms rate is 99.3% — above the national median of about 10%. Often indicates residents are alone in rooms with no activities program or social engagement. Pairs with mobility decline. Worth asking how many group activities residents actually attend per week. Worth asking: Falls with major injury rate is 0.4% — well below the national median. Call lights are getting answered fast and aides are present during transfer-heavy hours. This is a hard number to keep low. Worth asking: Annual nursing staff turnover is 23% — well below the industry average of 50-60%. The same caregivers are coming back week after week, which means residents see familiar faces who know their preferences and history. Continuity of care is one of the biggest invisible quality signals. Dig into the full report before visiting.
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CARLTON AT THE LAKE, THE
725 WEST MONTROSE AVENUE, CHICAGO, IL 60613
Decent. CARLTON AT THE LAKE, THE brings 0.74 RN hours per resident daily, and low staff turnover (36%) — Palmelle trust score 10/100. There are 4 federal fine(s) on record — no date context, so worth asking about directly. Worth asking: Long-stay antipsychotic rate is 27% — above the national median of about 14%. CMS already excludes residents with primary psychotic diagnoses from this measure. Worth asking what specific behaviors the medication is targeting and what non-medication options were tried first. Worth asking: Long-stay depressive-symptoms rate is 99.5% — above the national median of about 10%. Often indicates residents are alone in rooms with no activities program or social engagement. Pairs with mobility decline. Worth asking how many group activities residents actually attend per week.
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PRINCETON REHAB & HCC
255 WEST 69TH STREET, CHICAGO, IL 60621
Hmm. PRINCETON REHAB & HCC has a critical flag: cms has placed an abuse icon on this facility, indicating a substantiated finding of abuse, neglect, or exploitation of a resident. Palmelle trust score is 5/100. To be fair: high quality measure scores (4.0/5). Worth asking: Long-stay depressive-symptoms rate is 21.5% — above the national median of about 10%. Often indicates residents are alone in rooms with no activities program or social engagement. Pairs with mobility decline. Worth asking how many group activities residents actually attend per week. Worth asking: Falls with major injury rate is 0.9% — well below the national median. Call lights are getting answered fast and aides are present during transfer-heavy hours. This is a hard number to keep low. Dig into the full report before visiting.
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