Skilled nursing · Chicago, IL

Waterford Care Center, The

7445 NORTH SHERIDAN ROAD, Chicago, IL 60626

3 / 5CMS 141 bedsCapacity Apr 2026Inspected

PALMELLE

Below median

Federal · State

Mixed

The Palmelle read

Mixed. Waterford Care Center, The carries a Palmelle Clarity Score of 64 out of 100, derived from federal CMS Care Compare data plus Illinois state records. Health inspection rating sits at 3-star, staffing at 2-star, quality measures at 3-star. Long-stay antipsychotic prescribing is at 57.3 percent, above the 14 percent national median. Long-stay sedative prescribing is at 15.3 percent, in line with the 15 percent national median. RN coverage is 0.59 hours per resident per day. Nurse turnover 23 percent.

Generated by Palmelle · updated monthly · sources: federal CMS Care Compare, Illinois DPH

Your trusted senior advocate

Independent senior placement and family advocacy.

Palmelle helps families check facility safety, vet nursing home red flags, and find the right placement after a hospital discharge. We index all 67,750 U.S. facilities, including the ones with active CMS violations or open complaints. The data is on the page so families can see what's actually there.

Call (888) 282-7256 to talk with a Placement Specialist. Intake Monday, written recommendation Thursday, follow-up Friday.

In their own words

No operator description yet.

Claim this listing →

Services

What they offer.

Levels of care

Skilled nursing

Amenities

Operator has not yet shared amenities

What the data shows

The safety record, by the numbers.

Going right

No federal fines

Zero fines on record in the last 36 months.

Worth asking about

High antipsychotic prescribing

This

57.3%

National

14%

Above national median. Ask what behaviors the medication targets and what non-medication options were tried first.

Federal CMS + Illinois state data

The full inspection record.

Federal CMS ratings

Overall★★★★★3 / 5

Health inspection★★★★★3 / 5

Staffing★★★★★2 / 5

Quality measures★★★★★3 / 5

Staffing

RN hours per resident, daily

This

0.59

Nat

0.78

Total nurse hours / resident, daily

This

2.9

Nat

3.62

Annual nurse turnover

This

23%

Nat

53%

Annual RN turnover

This

11%

Nat

47%

Quality measures · long-stay residents

Antipsychotic

This

57.3%

Nat

14%

Sedative / sleep med

This

15.3%

Nat

15%

Physical restraint

This

0.0%

Nat

1.1%

Falls with major injury

This

0.8%

Nat

1.6%

Penalties & status

No abuse iconNot special focusInspection currentZero federal fines (36mo)

Identity & licensing

CMS ID145659

OwnershipFor profit - Corporation

ChainIndependent

Beds141

Avg residents134

Citations · last 36 months

Flagged by CMS data
This facility's long-stay antipsychotic rate is 57% — roughly three times the national median of about 14%. CMS already excludes residents with schizophrenia, Tourette's, and Huntington's from this measure, so this reflects prescribing for residents who don't have a primary psychotic diagnosis. Worth asking on a tour: 'How does my parent get back off these meds if started?'
From the latest CMS Care Compare reconcile

Sources: federal CMS Care Compare, Illinois DPH · Last reconciled May 5, 2026

Questions families ask

Common questions.

What is the CMS rating for Waterford Care Center, The?

Waterford Care Center, The has an overall CMS Care Compare rating of 3 out of 5 stars. It scores 3 of 5 on health inspection, 2 of 5 on staffing, and 3 of 5 on quality measures. The overall rating averages these subscores with health inspection weighted more heavily.

Has Waterford Care Center, The been cited for resident harm?

CMS data flagged 1 concern on the latest reconcile. The full record for Waterford Care Center, The appears in the record section above.

Does Waterford Care Center, The use antipsychotic medications?

57.3 percent of long-stay residents at Waterford Care Center, The are on antipsychotic medications, above the 14 percent national median (CMS measure 481). Sedative and sleep-medication use is elevated at 15.3 percent. Medications can be appropriate, but they are also commonly used to manage dementia-related behaviors instead of staffing or non-medication approaches. Worth asking on a tour: what behaviors the medication targets and what non-medication options were tried first.

What is Waterford Care Center, The's Palmelle Clarity Score?

Waterford Care Center, The has a Palmelle Clarity Score of 64 out of 100, putting it near the national median. The score is a composite of federal CMS and Illinois state inspection data. Higher is better.

How can I tour or contact Waterford Care Center, The?

Waterford Care Center, The is located at 7445 NORTH SHERIDAN ROAD, Chicago, IL 60626. Phone: (773) 338-3300. Tour hours: contact facility for current schedule. If you would like a Palmelle senior placement advisor to compare this facility with two others on your shortlist and call them on your behalf, use Help Me Choose.

Is Waterford Care Center, The a special focus facility?

Waterford Care Center, The is not currently on the federal Special Focus Facility list, has no abuse icon on file, and no federal fines in the last 36 months.

What does F-689 mean on Waterford Care Center, The's record?

F-689 is a federal CMS deficiency code for inadequate supervision resulting in actual resident harm. If Waterford Care Center, The has any active citations or CMS conflict flags, they appear with their details in the record section above, along with any operator response.

How does Waterford Care Center, The compare to other Chicago skilled nursing facilities?

Waterford Care Center, The holds a Palmelle Clarity Score of 64. Browse the full Chicago directory to compare more facilities by score, staffing, and inspection record.

Can Palmelle help with hospital discharge to skilled nursing at Waterford Care Center, The?

Yes. Palmelle handles hospital discharge placement and emergency senior placement with a single Placement Specialist owning the case from intake to recommendation. Typical timeline: intake Monday, written recommendation Thursday, follow-up Friday. Call (888) 282-7256 to start, or use Help Me Choose for a comparison report on Waterford Care Center, The and two other facilities on your shortlist.

Not sure if this is the one?

We do the calling. You do the choosing.

A real human compares this facility to two others. Phone calls, pricing, availability, the questions you would not think to ask.

$199 · 3-business-day money-back promise

Get your answer →