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NORWALK CARE CENTER
23 PROSPECT AVENUE, NORWALK, CT 06850
Hmm. NORWALK CARE CENTER has a critical flag: cms has placed an abuse icon on this facility, indicating a substantiated finding of abuse, neglect, or exploitation of a resident. Palmelle trust score is 0/100. To be fair: high quality measure scores (4.0/5). Worth asking: Long-stay depressive-symptoms rate is 85.4% — above the national median of about 10%. Often indicates residents are alone in rooms with no activities program or social engagement. Pairs with mobility decline. Worth asking how many group activities residents actually attend per week. Dig into the full report before visiting.
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NOTRE DAME HEALTH AND REHABILITATION CENTER
76 WEST ROCKS ROAD, NORWALK, CT 06851
Decent. NOTRE DAME HEALTH AND REHABILITATION CENTER brings a 5.0-star CMS rating, strong inspection scores (4.0/5), high quality measure scores (5.0/5), and 0.78 RN hours per resident daily — Palmelle trust score 64/100. There are 1 federal fine(s) on record — no date context, so worth asking about directly. Worth asking: This facility has received 1 federal fine(s) but still shows a 5.0-star overall rating. Federal penalties are serious — they indicate violations found during inspections. A high rating alongside recent penalties warrants extra scrutiny. Worth asking: Long-stay urinary tract infection rate is 5.2% — above the national median of about 2%. UTIs in elders cause confusion that gets misread as dementia progression. Often correlates with catheter overuse and understaffing. Worth asking how the facility tracks and prevents recurrent UTIs.
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AUTUMN LAKE HEALTHCARE AT NORWALK
34 MIDROCKS DRIVE, NORWALK, CT 06851
Decent. AUTUMN LAKE HEALTHCARE AT NORWALK brings high quality measure scores (4.0/5), and low staff turnover (30%) — Palmelle trust score 61/100. There are 1 federal fine(s) on record — no date context, so worth asking about directly. Worth asking: Unplanned weight loss rate is 12.1% — above the national median of about 6%. In long-stay facilities this is almost always a feeding-assistance failure: residents who need help eating aren't getting it, especially at dinner when staffing thins. Worth asking how dinner-hour staffing compares to lunch. Worth asking: Pressure ulcer rate is 2.7% — under half the national median. Means the floor staff are repositioning residents on schedule and catching skin breakdown early. Hands-on attention shows up in this number. Worth asking: Annual nursing staff turnover is 30% — well below the industry average of 50-60%. The same caregivers are coming back week after week, which means residents see familiar faces who know their preferences and history. Continuity of care is one of the biggest invisible quality signals.
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STATE OF CT. - OFFICE OF THE COMPTROLLER
146 SILVERMINE AVE, NORWALK, CT 06850
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STATE OF CT.-OFFICE OF THE COMPTROLLER
146 SILVERMINE AVE, NORWALK, CT 06850
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