The hospital staff member who arranges the patient's next setting after discharge.
By federal law, hospitals must give you a list of options. They are not allowed to steer you to one. They will steer you anyway, because steering saves them time. Ask for the full list, look up CMS ratings before you sign, and know you have the right to refuse a discharge to a facility you haven't vetted.
Palmelle pairs you with a placement advisor who's done this thousands of times. Free for families.
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