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CNA (Certified Nursing Assistant)

The frontline workers in nursing homes and assisted living — bathing, transferring, feeding, vitals.

What they don't tell you

The lowest-paid role in the building. The highest-impact role in your parent's day. CNA-to-resident ratio is the single most predictive staffing metric. Ask what it is on weekends and overnights — that's where corners get cut.

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