Skilled nursing · Dallas, TX

The Hillcrest Of North Dallas

18648 HILLCREST RD, Dallas, TX 75252

1 / 5CMS 120 bedsCapacity Apr 2026Inspected

PALMELLE

Below median

Federal · State

Serious issues

The Palmelle read

Worth a closer look. The Hillcrest Of North Dallas carries a Palmelle Clarity Score of 23 out of 100, derived from federal CMS Care Compare data plus Texas state records. Health inspection rating sits at 1-star, staffing at 1-star, quality measures at 4-star. Long-stay antipsychotic prescribing is at 13.3 percent, below the 14 percent national median. Long-stay sedative prescribing is at 19.9 percent, above the 15 percent national median. RN coverage is 0.4 hours per resident per day. Nurse turnover 73 percent.

Generated by Palmelle · updated monthly · sources: federal CMS Care Compare, Texas DPH

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In their own words

No operator description yet.

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Services

What they offer.

Levels of care

Skilled nursing

Amenities

Operator has not yet shared amenities

What the data shows

The safety record, by the numbers.

Going right

5-star health inspection

Top federal score on the most recent inspection.

RN hours per resident, daily

This

0.4

National

0.78

Annual nurse turnover

This

73%

National

53%

Worth asking about

Antipsychotic, long-stay

This

13.3%

National

14%

Ask what behaviors the medication targets and what non-medication options were tried first.

Federal CMS + Texas state data

The full inspection record.

Federal CMS ratings

Overall★★★★★1 / 5

Health inspection★★★★★1 / 5

Staffing★★★★★1 / 5

Quality measures★★★★★4 / 5

Staffing

RN hours per resident, daily

This

0.4

Nat

0.78

Total nurse hours / resident, daily

This

2.7

Nat

3.62

Annual nurse turnover

This

73%

Nat

53%

Annual RN turnover

This

85%

Nat

47%

Quality measures · long-stay residents

Antipsychotic

This

13.3%

Nat

14%

Sedative / sleep med

This

19.9%

Nat

15%

Physical restraint

This

0.0%

Nat

1.1%

Falls with major injury

This

1.1%

Nat

1.6%

Penalties & status

No abuse iconNot special focusInspection current$221,052 in fines (3)

Identity & licensing

CMS ID676315

OwnershipFor profit - Corporation

ChainIndependent

Beds120

Avg residents110

Citations · last 36 months

Flagged by CMS data
Registered nurse hours are 0.40 per resident per day — below the recommended minimum of 0.75 hours. RNs are responsible for clinical assessments and oversight. Low RN coverage is associated with higher rates of hospitalization and missed diagnoses.
From the latest CMS Care Compare reconcile

Sources: federal CMS Care Compare, Texas DPH · Last reconciled May 5, 2026

Questions families ask

Common questions.

What is the CMS rating for The Hillcrest Of North Dallas?

The Hillcrest Of North Dallas has an overall CMS Care Compare rating of 1 out of 5 stars. It scores 1 of 5 on health inspection, 1 of 5 on staffing, and 4 of 5 on quality measures. The overall rating averages these subscores with health inspection weighted more heavily.

Has The Hillcrest Of North Dallas been cited for resident harm?

It has $221,052 in federal fines across 3 penalties on record in the last 36 months. CMS data flagged 1 concern on the latest reconcile. The full record for The Hillcrest Of North Dallas appears in the record section above.

Does The Hillcrest Of North Dallas use antipsychotic medications?

13.3 percent of long-stay residents at The Hillcrest Of North Dallas are on antipsychotic medications, below the 14 percent national median (CMS measure 481). Sedative and sleep-medication use is elevated at 19.9 percent. Medications can be appropriate, but they are also commonly used to manage dementia-related behaviors instead of staffing or non-medication approaches. Worth asking on a tour: what behaviors the medication targets and what non-medication options were tried first.

What is The Hillcrest Of North Dallas's Palmelle Clarity Score?

The Hillcrest Of North Dallas has a Palmelle Clarity Score of 23 out of 100, putting it below the national median. The score is a composite of federal CMS and Texas state inspection data. Higher is better.

How can I tour or contact The Hillcrest Of North Dallas?

The Hillcrest Of North Dallas is located at 18648 HILLCREST RD, Dallas, TX 75252. Phone: (972) 517-7771. Tour hours: contact facility for current schedule. If you would like a Palmelle senior placement advisor to compare this facility with two others on your shortlist and call them on your behalf, use Help Me Choose.

Is The Hillcrest Of North Dallas a special focus facility?

The Hillcrest Of North Dallas is not on the federal Special Focus Facility list, but it does have $221,052 in federal fines on record. See the penalties and status section above.

What does F-689 mean on The Hillcrest Of North Dallas's record?

F-689 is a federal CMS deficiency code for inadequate supervision resulting in actual resident harm. If The Hillcrest Of North Dallas has any active citations or CMS conflict flags, they appear with their details in the record section above, along with any operator response.

How does The Hillcrest Of North Dallas compare to other Dallas skilled nursing facilities?

The Hillcrest Of North Dallas holds a Palmelle Clarity Score of 23. Browse the full Dallas directory to compare more facilities by score, staffing, and inspection record.

Can Palmelle help with hospital discharge to skilled nursing at The Hillcrest Of North Dallas?

Yes. Palmelle handles hospital discharge placement and emergency senior placement with a single Placement Specialist owning the case from intake to recommendation. Typical timeline: intake Monday, written recommendation Thursday, follow-up Friday. Call (888) 282-7256 to start, or use Help Me Choose for a comparison report on The Hillcrest Of North Dallas and two other facilities on your shortlist.

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