Skilled nursing · Mcallen, TX

Windsor Las Palmas Nursing And Rehabilitation Cent

1301 E QUEBEC AVE, Mcallen, TX 78503

4 / 5CMS 120 bedsCapacity May 2026Inspected

PALMELLE

Below median

Federal · State

Mixed

The Palmelle read

Mixed. Windsor Las Palmas Nursing And Rehabilitation Cent carries a Palmelle Clarity Score of 63 out of 100, derived from federal CMS Care Compare data plus Texas state records. Health inspection rating sits at 4-star, staffing at 1-star, quality measures at 5-star. Long-stay antipsychotic prescribing is at 13.3 percent, below the 14 percent national median. Long-stay sedative prescribing is at 6.7 percent, below the 15 percent national median. RN coverage is 0.28 hours per resident per day. Nurse turnover 45 percent.

Generated by Palmelle · updated monthly · sources: federal CMS Care Compare, Texas DPH

Your trusted senior advocate

Independent senior placement and family advocacy.

Palmelle helps families check facility safety, vet nursing home red flags, and find the right placement after a hospital discharge. We index all 67,750 U.S. facilities, including the ones with active CMS violations or open complaints. The data is on the page so families can see what's actually there.

Call (888) 282-7256 to talk with a Placement Specialist. Intake Monday, written recommendation Thursday, follow-up Friday.

In their own words

No operator description yet.

Claim this listing →

Services

What they offer.

Levels of care

Skilled nursing

Amenities

Operator has not yet shared amenities

What the data shows

The safety record, by the numbers.

Going right

5-star health inspection

Top federal score on the most recent inspection.

Low rate of pressure ulcers

Below national median. Suggests consistent repositioning and attention to skin integrity.

Worth asking about

Tour-day questions

Ask about staff-to-resident ratio by shift, weekend coverage, and how recent inspections went.

Federal CMS + Texas state data

The full inspection record.

Federal CMS ratings

Overall★★★★★4 / 5

Health inspection★★★★★4 / 5

Staffing★★★★★1 / 5

Quality measures★★★★★5 / 5

Staffing

RN hours per resident, daily

This

0.28

Nat

0.78

Total nurse hours / resident, daily

This

3.17

Nat

3.62

Annual nurse turnover

This

45%

Nat

53%

Annual RN turnover

This

37%

Nat

47%

Quality measures · long-stay residents

Antipsychotic

This

13.3%

Nat

14%

Sedative / sleep med

This

6.7%

Nat

15%

Physical restraint

This

0.0%

Nat

1.1%

Falls with major injury

This

1.9%

Nat

1.6%

Penalties & status

No abuse iconNot special focusInspection current$38,393 in fines (1)

Identity & licensing

CMS ID675415

OwnershipNon profit - Corporation

ChainIndependent

Beds120

Avg residents100

Citations · last 36 months

Flagged by CMS data
This facility has received 1 federal fine(s) but still shows a 4.0-star overall rating. Federal penalties are serious — they indicate violations found during inspections. A high rating alongside recent penalties warrants extra scrutiny.
From the latest CMS Care Compare reconcile
Flagged by CMS data
Registered nurse hours are 0.28 per resident per day — below the recommended minimum of 0.75 hours. RNs are responsible for clinical assessments and oversight. Low RN coverage is associated with higher rates of hospitalization and missed diagnoses.
From the latest CMS Care Compare reconcile
Flagged by CMS data
Pressure ulcer rate is 1.6% — under half the national median. Means the floor staff are repositioning residents on schedule and catching skin breakdown early. Hands-on attention shows up in this number.
From the latest CMS Care Compare reconcile

Sources: federal CMS Care Compare, Texas DPH · Last reconciled Jun 3, 2026

Questions families ask

Common questions.

What is the CMS rating for Windsor Las Palmas Nursing And Rehabilitation Cent?

Windsor Las Palmas Nursing And Rehabilitation Cent has an overall CMS Care Compare rating of 4 out of 5 stars. It scores 4 of 5 on health inspection, 1 of 5 on staffing, and 5 of 5 on quality measures. The overall rating averages these subscores with health inspection weighted more heavily.

Has Windsor Las Palmas Nursing And Rehabilitation Cent been cited for resident harm?

It has $38,393 in federal fines across 1 penalty on record in the last 36 months. CMS data flagged 3 concerns on the latest reconcile. The full record for Windsor Las Palmas Nursing And Rehabilitation Cent appears in the record section above.

Does Windsor Las Palmas Nursing And Rehabilitation Cent use antipsychotic medications?

13.3 percent of long-stay residents at Windsor Las Palmas Nursing And Rehabilitation Cent are on antipsychotic medications, below the 14 percent national median (CMS measure 481). Sedative and sleep-medication use is near the national median at 6.7 percent. Medications can be appropriate, but they are also commonly used to manage dementia-related behaviors instead of staffing or non-medication approaches. Worth asking on a tour: what behaviors the medication targets and what non-medication options were tried first.

What is Windsor Las Palmas Nursing And Rehabilitation Cent's Palmelle Clarity Score?

Windsor Las Palmas Nursing And Rehabilitation Cent has a Palmelle Clarity Score of 63 out of 100, putting it near the national median. The score is a composite of federal CMS and Texas state inspection data. Higher is better.

How can I tour or contact Windsor Las Palmas Nursing And Rehabilitation Cent?

Windsor Las Palmas Nursing And Rehabilitation Cent is located at 1301 E QUEBEC AVE, Mcallen, TX 78503. Phone: (956) 972-0049. Tour hours: contact facility for current schedule. If you would like a Palmelle senior placement advisor to compare this facility with two others on your shortlist and call them on your behalf, use Help Me Choose.

Is Windsor Las Palmas Nursing And Rehabilitation Cent a special focus facility?

Windsor Las Palmas Nursing And Rehabilitation Cent is not on the federal Special Focus Facility list, but it does have $38,393 in federal fines on record. See the penalties and status section above.

What does F-689 mean on Windsor Las Palmas Nursing And Rehabilitation Cent's record?

F-689 is a federal CMS deficiency code for inadequate supervision resulting in actual resident harm. If Windsor Las Palmas Nursing And Rehabilitation Cent has any active citations or CMS conflict flags, they appear with their details in the record section above, along with any operator response.

How does Windsor Las Palmas Nursing And Rehabilitation Cent compare to other Mcallen skilled nursing facilities?

Windsor Las Palmas Nursing And Rehabilitation Cent holds a Palmelle Clarity Score of 63. Browse the full Mcallen directory to compare more facilities by score, staffing, and inspection record.

Can Palmelle help with hospital discharge to skilled nursing at Windsor Las Palmas Nursing And Rehabilitation Cent?

Yes. Palmelle handles hospital discharge placement and emergency senior placement with a single Placement Specialist owning the case from intake to recommendation. Typical timeline: intake Monday, written recommendation Thursday, follow-up Friday. Call (888) 282-7256 to start, or use Help Me Choose for a comparison report on Windsor Las Palmas Nursing And Rehabilitation Cent and two other facilities on your shortlist.

Not sure if this is the one?

We do the calling. You do the choosing.

A real human compares this facility to two others. Phone calls, pricing, availability, the questions you would not think to ask.

$199 · 3-business-day money-back promise

Get your answer →