Skilled nursing · Tyler, TX

Avir at Azalea Heights

3505 OLD JACKSONVILLE RD, Tyler, TX 75701

2 / 5CMS 120 bedsCapacity Apr 2026Inspected

PALMELLE

Below median

Federal · State

Concerns

The Palmelle read

Worth a closer look. Avir at Azalea Heights carries a Palmelle Clarity Score of 37 out of 100, derived from federal CMS Care Compare data plus Texas state records. Health inspection rating sits at 3-star, staffing at 1-star, quality measures at 2-star. Long-stay antipsychotic prescribing is at 7.6 percent versus a 14 percent national median. RN coverage is 0.34 hours per resident per day. Nurse turnover None percent.

Generated by Palmelle · updated monthly · sources: federal CMS Care Compare, Texas DPH

In their own words

No operator description yet.

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Services

What they offer.

Levels of care

Skilled nursing

Amenities

Operator has not yet shared amenities

What the data shows

The record, by the numbers.

Going right

5-star health inspection

Top federal score on the most recent inspection.

RN hours per resident, daily

This

0.34

National

0.78

Annual nurse turnover

This

—

National

53%

No federal fines

Zero fines on record in the last 36 months.

Worth asking about

Antipsychotic, long-stay

This

7.6%

National

14%

Ask what behaviors the medication targets and what non-medication options were tried first.

Federal CMS + Texas state data

The full record.

Federal CMS ratings

Overall★★★★★2 / 5

Health inspection★★★★★3 / 5

Staffing★★★★★1 / 5

Quality measures★★★★★2 / 5

Staffing

RN hours per resident, daily

This

0.34

Nat

0.78

Total nurse hours / resident, daily

This

2.77

Nat

3.62

Annual nurse turnover

This

—

Nat

53%

Annual RN turnover

This

—

Nat

47%

Quality measures · long-stay residents

Antipsychotic

This

7.6%

Nat

14%

Sedative / sleep med

This

23.9%

Nat

15%

Physical restraint

This

0.0%

Nat

1.1%

Falls with major injury

This

6.1%

Nat

1.6%

Penalties & status

No abuse iconNot special focusInspection current$35,574 in fines (2)

Identity & licensing

CMS ID675289

OwnershipFor profit - Limited Liability company

ChainIndependent

Beds120

Avg residents84

Citations · last 36 months

Flagged by CMS data
Registered nurse hours are 0.34 per resident per day — below the recommended minimum of 0.75 hours. RNs are responsible for clinical assessments and oversight. Low RN coverage is associated with higher rates of hospitalization and missed diagnoses.
From the latest CMS Care Compare reconcile

Sources: federal CMS Care Compare, Texas DPH · Last reconciled May 5, 2026

Questions families ask

Common questions.

What is the CMS rating for Avir at Azalea Heights?

Avir at Azalea Heights has an overall CMS Care Compare rating of 2 out of 5 stars. It scores 3 of 5 on health inspection, 1 of 5 on staffing, and 2 of 5 on quality measures. The overall rating averages these subscores with health inspection weighted more heavily.

Has Avir at Azalea Heights been cited for resident harm?

It has $35,574 in federal fines across 2 penalties on record in the last 36 months. CMS data flagged 1 concern on the latest reconcile. The full record for Avir at Azalea Heights appears in the record section above.

Does Avir at Azalea Heights use antipsychotic medications?

7.6 percent of long-stay residents at Avir at Azalea Heights are on antipsychotic medications, above the 14 percent national median (CMS measure 481). Sedative and sleep-medication use is also elevated at 23.9 percent. Medications can be appropriate, but they are also commonly used to manage dementia-related behaviors instead of staffing or non-medication approaches. Worth asking on a tour: what behaviors the medication targets and what non-medication options were tried first.

What is Avir at Azalea Heights's Palmelle Clarity Score?

Avir at Azalea Heights has a Palmelle Clarity Score of 37 out of 100, putting it below the national median. The score is a composite of federal CMS and Texas state inspection data. Higher is better.

How can I tour or contact Avir at Azalea Heights?

Avir at Azalea Heights is located at 3505 OLD JACKSONVILLE RD, Tyler, TX 75701. Phone: (903) 561-2011. Website: contact facility. Tour hours: contact facility for current schedule. If you would like a Palmelle senior placement advisor to compare this facility with two others on your shortlist and call them on your behalf, use Help Me Choose.

Is Avir at Azalea Heights a special focus facility?

Avir at Azalea Heights is not on the federal Special Focus Facility list, but it does have $35,574 in federal fines on record. See the penalties and status section above.

What does F-689 mean on Avir at Azalea Heights's record?

F-689 is a federal CMS deficiency code for inadequate supervision resulting in actual resident harm. If Avir at Azalea Heights has any active citations or CMS conflict flags, they appear with their details in the record section above, along with any operator response.

How does Avir at Azalea Heights compare to other Tyler skilled nursing facilities?

Avir at Azalea Heights holds a Palmelle Clarity Score of 37. The full Tyler directory shows nearby facilities ranked by score, antipsychotic prescribing, staffing, and citation history. Browse the full Tyler directory to compare more facilities by score, staffing, and inspection record.

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