Skilled nursing · Spokane, WA

Rockwood South Hill

EAST 2903 25TH AVENUE, Spokane, WA 99223

3 / 5CMS 45 bedsCapacity Apr 2026Inspected

PALMELLE

Below median

Federal · State

Concerns

The Palmelle read

Worth a closer look. Rockwood South Hill carries a Palmelle Clarity Score of 45 out of 100, derived from federal CMS Care Compare data plus Washington state records. Health inspection rating sits at 3-star, staffing at 4-star, quality measures at 2-star. Long-stay antipsychotic prescribing is at 25.4 percent versus a 14 percent national median. RN coverage is 1.46 hours per resident per day. Nurse turnover None percent.

Generated by Palmelle · updated monthly · sources: federal CMS Care Compare, Washington DPH

In their own words

No operator description yet.

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Services

What they offer.

Levels of care

Skilled nursing

Amenities

Operator has not yet shared amenities

What the data shows

The record, by the numbers.

Going right

5-star health inspection

Top federal score on the most recent inspection.

RN hours per resident, daily

This

1.46

National

0.78

Annual nurse turnover

This

—

National

53%

No federal fines

Zero fines on record in the last 36 months.

Worth asking about

Antipsychotic, long-stay

This

25.4%

National

14%

Ask what behaviors the medication targets and what non-medication options were tried first.

Federal CMS + Washington state data

The full record.

Federal CMS ratings

Overall★★★★★3 / 5

Health inspection★★★★★3 / 5

Staffing★★★★★4 / 5

Quality measures★★★★★2 / 5

Staffing

RN hours per resident, daily

This

1.46

Nat

0.78

Total nurse hours / resident, daily

This

5.01

Nat

3.62

Annual nurse turnover

This

—

Nat

53%

Annual RN turnover

This

—

Nat

47%

Quality measures · long-stay residents

Antipsychotic

This

25.4%

Nat

14%

Sedative / sleep med

This

18.4%

Nat

15%

Physical restraint

This

0.0%

Nat

1.1%

Falls with major injury

This

5.9%

Nat

1.6%

Penalties & status

No abuse iconNot special focusInspection currentZero federal fines (36mo)

Identity & licensing

CMS ID505033

OwnershipNon profit - Church related

ChainIndependent

Beds45

Avg residents35

Citations · last 36 months

Flagged by CMS data
This facility reports 4.0-star staffing levels but resident outcomes are only 2.0 stars. High staffing ratings with poor resident outcomes suggest the staffing numbers may not reflect the quality of care residents actually receive.
From the latest CMS Care Compare reconcile
Flagged by CMS data
Long-stay antipsychotic rate is 25% — above the national median of about 14%. CMS already excludes residents with primary psychotic diagnoses from this measure. Worth asking what specific behaviors the medication is targeting and what non-medication options were tried first.
From the latest CMS Care Compare reconcile

Sources: federal CMS Care Compare, Washington DPH · Last reconciled May 5, 2026

Questions families ask

Common questions.

What is the CMS rating for Rockwood South Hill?

Rockwood South Hill has an overall CMS Care Compare rating of 3 out of 5 stars. It scores 3 of 5 on health inspection, 4 of 5 on staffing, and 2 of 5 on quality measures. The overall rating averages these subscores with health inspection weighted more heavily.

Has Rockwood South Hill been cited for resident harm?

CMS data flagged 2 concerns on the latest reconcile. The full record for Rockwood South Hill appears in the record section above.

Does Rockwood South Hill use antipsychotic medications?

25.4 percent of long-stay residents at Rockwood South Hill are on antipsychotic medications, above the 14 percent national median (CMS measure 481). Sedative and sleep-medication use is also elevated at 18.4 percent. Medications can be appropriate, but they are also commonly used to manage dementia-related behaviors instead of staffing or non-medication approaches. Worth asking on a tour: what behaviors the medication targets and what non-medication options were tried first.

What is Rockwood South Hill's Palmelle Clarity Score?

Rockwood South Hill has a Palmelle Clarity Score of 45 out of 100, putting it below the national median. The score is a composite of federal CMS and Washington state inspection data. Higher is better.

How can I tour or contact Rockwood South Hill?

Rockwood South Hill is located at EAST 2903 25TH AVENUE, Spokane, WA 99223. Phone: (509) 536-6650. Website: contact facility. Tour hours: contact facility for current schedule. If you would like a Palmelle senior placement advisor to compare this facility with two others on your shortlist and call them on your behalf, use Help Me Choose.

Is Rockwood South Hill a special focus facility?

Rockwood South Hill is not currently on the federal Special Focus Facility list, has no abuse icon on file, and no federal fines in the last 36 months.

What does F-689 mean on Rockwood South Hill's record?

F-689 is a federal CMS deficiency code for inadequate supervision resulting in actual resident harm. If Rockwood South Hill has any active citations or CMS conflict flags, they appear with their details in the record section above, along with any operator response.

How does Rockwood South Hill compare to other Spokane skilled nursing facilities?

Rockwood South Hill holds a Palmelle Clarity Score of 45. The full Spokane directory shows nearby facilities ranked by score, antipsychotic prescribing, staffing, and citation history. Browse the full Spokane directory to compare more facilities by score, staffing, and inspection record.

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