Skilled nursing · Suffolk, VA

Nans Pointe Rehabilitation And Nursing

200 WEST CONSTANCE ROAD, Suffolk, VA 23434

1 / 5CMS 148 bedsCapacity May 2026Inspected

PALMELLE

Below median

Federal · State

Serious issues

The Palmelle read

Worth a closer look. Nans Pointe Rehabilitation And Nursing carries a Palmelle Clarity Score of 32 out of 100, derived from federal CMS Care Compare data plus Virginia state records. Health inspection rating sits at 1-star, staffing at 1-star, quality measures at 3-star. Long-stay antipsychotic prescribing is at 5.4 percent, below the 14 percent national median. Long-stay sedative prescribing is at 12.3 percent, below the 15 percent national median. RN coverage is 0.3 hours per resident per day. Nurse turnover 61 percent.

Generated by Palmelle · updated monthly · sources: federal CMS Care Compare, Virginia DPH

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In their own words

No operator description yet.

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Services

What they offer.

Levels of care

Skilled nursing

Amenities

Operator has not yet shared amenities

What the data shows

The safety record, by the numbers.

Going right

Low antipsychotic prescribing

This

5.4%

National

14%

Below national median. Suggests staff manages behaviors with non-medication approaches.

Low rate of falls with major injury

This

0.9%

National

1.6%

Below national median. Suggests careful fall-risk assessment and active monitoring.

Worth asking about

Tour-day questions

Ask about staff-to-resident ratio by shift, weekend coverage, and how recent inspections went.

Federal CMS + Virginia state data

The full inspection record.

Federal CMS ratings

Overall★★★★★1 / 5

Health inspection★★★★★1 / 5

Staffing★★★★★1 / 5

Quality measures★★★★★3 / 5

Staffing

RN hours per resident, daily

This

0.3

Nat

0.78

Total nurse hours / resident, daily

This

3.39

Nat

3.62

Annual nurse turnover

This

61%

Nat

53%

Annual RN turnover

This

81%

Nat

47%

Quality measures · long-stay residents

Antipsychotic

This

5.4%

Nat

14%

Sedative / sleep med

This

12.3%

Nat

15%

Physical restraint

This

0.0%

Nat

1.1%

Falls with major injury

This

0.9%

Nat

1.6%

Penalties & status

No abuse iconNot special focusInspection current$5,293 in fines (1)

Identity & licensing

CMS ID495247

OwnershipFor profit - Limited Liability company

ChainIndependent

Beds148

Avg residents127

Citations · last 36 months

Flagged by CMS data
Registered nurse hours are 0.30 per resident per day — below the recommended minimum of 0.75 hours. RNs are responsible for clinical assessments and oversight. Low RN coverage is associated with higher rates of hospitalization and missed diagnoses.
From the latest CMS Care Compare reconcile
Flagged by CMS data
Long-stay antipsychotic rate is just 5% — well below the national median of about 14%. This facility is treating behavior and dementia symptoms with engagement, environmental design, and personalized routines instead of prescriptions. That's hard to do and rare to find.
From the latest CMS Care Compare reconcile
Flagged by CMS data
Falls with major injury rate is 0.9% — well below the national median. Call lights are getting answered fast and aides are present during transfer-heavy hours. This is a hard number to keep low.
From the latest CMS Care Compare reconcile

Sources: federal CMS Care Compare, Virginia DPH · Last reconciled Jun 3, 2026

Questions families ask

Common questions.

What is the CMS rating for Nans Pointe Rehabilitation And Nursing?

Nans Pointe Rehabilitation And Nursing has an overall CMS Care Compare rating of 1 out of 5 stars. It scores 1 of 5 on health inspection, 1 of 5 on staffing, and 3 of 5 on quality measures. The overall rating averages these subscores with health inspection weighted more heavily.

Has Nans Pointe Rehabilitation And Nursing been cited for resident harm?

It has $5,293 in federal fines across 1 penalty on record in the last 36 months. CMS data flagged 3 concerns on the latest reconcile. The full record for Nans Pointe Rehabilitation And Nursing appears in the record section above.

Does Nans Pointe Rehabilitation And Nursing use antipsychotic medications?

5.4 percent of long-stay residents at Nans Pointe Rehabilitation And Nursing are on antipsychotic medications, below the 14 percent national median (CMS measure 481). Sedative and sleep-medication use is near the national median at 12.3 percent. Medications can be appropriate, but they are also commonly used to manage dementia-related behaviors instead of staffing or non-medication approaches. Worth asking on a tour: what behaviors the medication targets and what non-medication options were tried first.

What is Nans Pointe Rehabilitation And Nursing's Palmelle Clarity Score?

Nans Pointe Rehabilitation And Nursing has a Palmelle Clarity Score of 32 out of 100, putting it below the national median. The score is a composite of federal CMS and Virginia state inspection data. Higher is better.

How can I tour or contact Nans Pointe Rehabilitation And Nursing?

Nans Pointe Rehabilitation And Nursing is located at 200 WEST CONSTANCE ROAD, Suffolk, VA 23434. Phone: (757) 539-8744. Tour hours: contact facility for current schedule. If you would like a Palmelle senior placement advisor to compare this facility with two others on your shortlist and call them on your behalf, use Help Me Choose.

Is Nans Pointe Rehabilitation And Nursing a special focus facility?

Nans Pointe Rehabilitation And Nursing is not on the federal Special Focus Facility list, but it does have $5,293 in federal fines on record. See the penalties and status section above.

What does F-689 mean on Nans Pointe Rehabilitation And Nursing's record?

F-689 is a federal CMS deficiency code for inadequate supervision resulting in actual resident harm. If Nans Pointe Rehabilitation And Nursing has any active citations or CMS conflict flags, they appear with their details in the record section above, along with any operator response.

How does Nans Pointe Rehabilitation And Nursing compare to other Suffolk skilled nursing facilities?

Nans Pointe Rehabilitation And Nursing holds a Palmelle Clarity Score of 32. Browse the full Suffolk directory to compare more facilities by score, staffing, and inspection record.

Can Palmelle help with hospital discharge to skilled nursing at Nans Pointe Rehabilitation And Nursing?

Yes. Palmelle handles hospital discharge placement and emergency senior placement with a single Placement Specialist owning the case from intake to recommendation. Typical timeline: intake Monday, written recommendation Thursday, follow-up Friday. Call (888) 282-7256 to start, or use Help Me Choose for a comparison report on Nans Pointe Rehabilitation And Nursing and two other facilities on your shortlist.

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