Skilled nursing · Kingsport, TN

Orchard View Post-Acute And Rehabilitation Center

2035 E STONEBROOK PLACE, Kingsport, TN 37660

2 / 5CMS 180 bedsCapacity Apr 2026Inspected

PALMELLE

Below median

Federal · State

Serious issues

The Palmelle read

Worth a closer look. Orchard View Post-Acute And Rehabilitation Center carries a Palmelle Clarity Score of 0 out of 100, derived from federal CMS Care Compare data plus Tennessee state records. Health inspection rating sits at 2-star, staffing at 2-star, quality measures at 2-star. Long-stay antipsychotic prescribing is at 17.4 percent, above the 14 percent national median. Long-stay sedative prescribing is at 33.8 percent, above the 15 percent national median. RN coverage is 0.44 hours per resident per day. Nurse turnover 72 percent.

Generated by Palmelle · updated monthly · sources: federal CMS Care Compare, Tennessee DPH

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Call (888) 282-7256 to talk with a Placement Specialist. Intake Monday, written recommendation Thursday, follow-up Friday.

In their own words

No operator description yet.

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Services

What they offer.

Levels of care

Skilled nursing

Amenities

Operator has not yet shared amenities

What the data shows

The safety record, by the numbers.

Going right

5-star health inspection

Top federal score on the most recent inspection.

RN hours per resident, daily

This

0.44

National

0.78

Annual nurse turnover

This

72%

National

53%

Worth asking about

Antipsychotic, long-stay

This

17.4%

National

14%

Ask what behaviors the medication targets and what non-medication options were tried first.

Federal CMS + Tennessee state data

The full inspection record.

Federal CMS ratings

Overall★★★★★2 / 5

Health inspection★★★★★2 / 5

Staffing★★★★★2 / 5

Quality measures★★★★★2 / 5

Staffing

RN hours per resident, daily

This

0.44

Nat

0.78

Total nurse hours / resident, daily

This

3.8

Nat

3.62

Annual nurse turnover

This

72%

Nat

53%

Annual RN turnover

This

44%

Nat

47%

Quality measures · long-stay residents

Antipsychotic

This

17.4%

Nat

14%

Sedative / sleep med

This

33.8%

Nat

15%

Physical restraint

This

0.0%

Nat

1.1%

Falls with major injury

This

2.7%

Nat

1.6%

Penalties & status

Abuse finding on recordNot special focusInspection current$94,905 in fines (3)

Identity & licensing

CMS ID445174

OwnershipFor profit - Limited Liability company

ChainIndependent

Beds180

Avg residents81

Citations · last 36 months

Flagged by CMS data
CMS has placed an abuse icon on this facility, indicating a substantiated finding of abuse, neglect, or exploitation of a resident. This is one of the most serious flags CMS assigns.
From the latest CMS Care Compare reconcile
Flagged by CMS data
Long-stay antianxiety / sleep medication rate is 34%. This category often shifts up when antipsychotic prescribing is restricted — different drug class, same effect on the resident. Worth asking the facility's prescribing rate for both classes side by side.
From the latest CMS Care Compare reconcile

Sources: federal CMS Care Compare, Tennessee DPH · Last reconciled May 5, 2026

Questions families ask

Common questions.

What is the CMS rating for Orchard View Post-Acute And Rehabilitation Center?

Orchard View Post-Acute And Rehabilitation Center has an overall CMS Care Compare rating of 2 out of 5 stars. It scores 2 of 5 on health inspection, 2 of 5 on staffing, and 2 of 5 on quality measures. The overall rating averages these subscores with health inspection weighted more heavily.

Has Orchard View Post-Acute And Rehabilitation Center been cited for resident harm?

CMS has placed an abuse icon on this facility, indicating a substantiated finding of abuse, neglect, or exploitation of a resident. It has $94,905 in federal fines across 3 penalties on record in the last 36 months. The full record for Orchard View Post-Acute And Rehabilitation Center appears in the record section above.

Does Orchard View Post-Acute And Rehabilitation Center use antipsychotic medications?

17.4 percent of long-stay residents at Orchard View Post-Acute And Rehabilitation Center are on antipsychotic medications, above the 14 percent national median (CMS measure 481). Sedative and sleep-medication use is elevated at 33.8 percent. Medications can be appropriate, but they are also commonly used to manage dementia-related behaviors instead of staffing or non-medication approaches. Worth asking on a tour: what behaviors the medication targets and what non-medication options were tried first.

What is Orchard View Post-Acute And Rehabilitation Center's Palmelle Clarity Score?

Orchard View Post-Acute And Rehabilitation Center has a Palmelle Clarity Score of 0 out of 100, putting it below the national median. The score is a composite of federal CMS and Tennessee state inspection data. Higher is better.

How can I tour or contact Orchard View Post-Acute And Rehabilitation Center?

Orchard View Post-Acute And Rehabilitation Center is located at 2035 E STONEBROOK PLACE, Kingsport, TN 37660. Phone: (423) 246-8934. Tour hours: contact facility for current schedule. If you would like a Palmelle senior placement advisor to compare this facility with two others on your shortlist and call them on your behalf, use Help Me Choose.

Is Orchard View Post-Acute And Rehabilitation Center a special focus facility?

Orchard View Post-Acute And Rehabilitation Center is not on the federal Special Focus Facility list, but it does have an abuse icon and $94,905 in federal fines on record. See the penalties and status section above.

What does F-689 mean on Orchard View Post-Acute And Rehabilitation Center's record?

F-689 is a federal CMS deficiency code for inadequate supervision resulting in actual resident harm. If Orchard View Post-Acute And Rehabilitation Center has any active citations or CMS conflict flags, they appear with their details in the record section above, along with any operator response.

How does Orchard View Post-Acute And Rehabilitation Center compare to other Kingsport skilled nursing facilities?

Orchard View Post-Acute And Rehabilitation Center holds a Palmelle Clarity Score of 0. Browse the full Kingsport directory to compare more facilities by score, staffing, and inspection record.

Can Palmelle help with hospital discharge to skilled nursing at Orchard View Post-Acute And Rehabilitation Center?

Yes. Palmelle handles hospital discharge placement and emergency senior placement with a single Placement Specialist owning the case from intake to recommendation. Typical timeline: intake Monday, written recommendation Thursday, follow-up Friday. Call (888) 282-7256 to start, or use Help Me Choose for a comparison report on Orchard View Post-Acute And Rehabilitation Center and two other facilities on your shortlist.

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