Skilled nursing · Florence, SC

Heritage Home Of Florence Inc

515 South Warley Street, Florence, SC 29501

2 / 5CMS 132 bedsCapacity May 2026Inspected
PALMELLE

34

Below median

Federal · State

Serious issues

The Palmelle read

Worth a closer look. Heritage Home Of Florence Inc carries a Palmelle Clarity Score of 34 out of 100, derived from federal CMS Care Compare data plus South Carolina state records. Health inspection rating sits at 3-star, staffing at 4-star, quality measures at 1-star. Long-stay antipsychotic prescribing is at 20.8 percent, above the 14 percent national median. Long-stay sedative prescribing is at 14.7 percent, in line with the 15 percent national median. RN coverage is 0.58 hours per resident per day. Nurse turnover 53 percent.

Generated by Palmelle · updated monthly · sources: federal CMS Care Compare, South Carolina DPH

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In their own words

No operator description yet.

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Services

What they offer.

Levels of care

Skilled nursing

Amenities

Operator has not yet shared amenities

What the data shows

The safety record, by the numbers.

Going right

No federal fines

Zero fines on record in the last 36 months.

Low rate of falls with major injury

This
0.3%
National
1.6%

Below national median. Suggests careful fall-risk assessment and active monitoring.

Worth asking about

Reported staffing levels questioned

CMS payroll data and self-reported staffing don't match. Ask the administrator about staffing levels by shift.

Pressure ulcer rate

Above national median. Often signals understaffing — ask about repositioning schedules and wound care.

Resident weight loss

Above national median. Often signals understaffing during meals — ask about mealtime supervision and assistance.

Decline in mobility

Above national median. Ask about activity programs, physical therapy frequency, and resident engagement.

Federal CMS + South Carolina state data

The full inspection record.

Federal CMS ratings

Overall★★★★★2 / 5
Health inspection★★★★★3 / 5
Staffing★★★★4 / 5
Quality measures★★★★1 / 5

Staffing

RN hours per resident, daily

This
0.58
Nat
0.78

Total nurse hours / resident, daily

This
3.77
Nat
3.62

Annual nurse turnover

This
53%
Nat
53%

Annual RN turnover

This
25%
Nat
47%

Quality measures · long-stay residents

Antipsychotic

This
20.8%
Nat
14%

Sedative / sleep med

This
14.7%
Nat
15%

Physical restraint

This
0.0%
Nat
1.1%

Falls with major injury

This
0.3%
Nat
1.6%

Penalties & status

No abuse iconNot special focusInspection currentZero federal fines (36mo)

Identity & licensing

CMS ID425154
OwnershipFor profit - Limited Liability company
ChainIndependent
Beds132
Avg residents118

Citations · last 36 months

  • Flagged by CMS data

    This facility reports 4.0-star staffing levels but resident outcomes are only 1.0 stars. High staffing ratings with poor resident outcomes suggest the staffing numbers may not reflect the quality of care residents actually receive.

    From the latest CMS Care Compare reconcile

  • Flagged by CMS data

    Pressure ulcer (bedsore) rate is 12.9% — well above the national median of about 7%. Pressure ulcers form when staff don't reposition residents every two hours. This is a staffing-and-attention signal as much as a clinical one. Worth asking what the repositioning schedule looks like.

    From the latest CMS Care Compare reconcile

  • Flagged by CMS data

    Unplanned weight loss rate is 11.0% — above the national median of about 6%. In long-stay facilities this is almost always a feeding-assistance failure: residents who need help eating aren't getting it, especially at dinner when staffing thins. Worth asking how dinner-hour staffing compares to lunch.

    From the latest CMS Care Compare reconcile

  • Flagged by CMS data

    Mobility-decline rate is 23.9% — meaning that share of long-stay residents lost ability to move between measurements (above the national median of about 17%). High decline suggests no PT/OT program or no daily walking — residents are being allowed to become bed-bound. Worth asking what the rehab and activities calendar actually looks like.

    From the latest CMS Care Compare reconcile

  • Flagged by CMS data

    Falls with major injury rate is 0.3% — well below the national median. Call lights are getting answered fast and aides are present during transfer-heavy hours. This is a hard number to keep low.

    From the latest CMS Care Compare reconcile

Sources: federal CMS Care Compare, South Carolina DPH · Last reconciled Jun 3, 2026

Questions families ask

Common questions.

What is the CMS rating for Heritage Home Of Florence Inc?

Heritage Home Of Florence Inc has an overall CMS Care Compare rating of 2 out of 5 stars. It scores 3 of 5 on health inspection, 4 of 5 on staffing, and 1 of 5 on quality measures. The overall rating averages these subscores with health inspection weighted more heavily.

Has Heritage Home Of Florence Inc been cited for resident harm?

CMS data flagged 5 concerns on the latest reconcile. The full record for Heritage Home Of Florence Inc appears in the record section above.

Does Heritage Home Of Florence Inc use antipsychotic medications?

20.8 percent of long-stay residents at Heritage Home Of Florence Inc are on antipsychotic medications, above the 14 percent national median (CMS measure 481). Sedative and sleep-medication use is near the national median at 14.7 percent. Medications can be appropriate, but they are also commonly used to manage dementia-related behaviors instead of staffing or non-medication approaches. Worth asking on a tour: what behaviors the medication targets and what non-medication options were tried first.

What is Heritage Home Of Florence Inc's Palmelle Clarity Score?

Heritage Home Of Florence Inc has a Palmelle Clarity Score of 34 out of 100, putting it below the national median. The score is a composite of federal CMS and South Carolina state inspection data. Higher is better.

How can I tour or contact Heritage Home Of Florence Inc?

Heritage Home Of Florence Inc is located at 515 South Warley Street, Florence, SC 29501. Phone: (843) 662-4573. Tour hours: contact facility for current schedule. If you would like a Palmelle senior placement advisor to compare this facility with two others on your shortlist and call them on your behalf, use Help Me Choose.

Is Heritage Home Of Florence Inc a special focus facility?

Heritage Home Of Florence Inc is not currently on the federal Special Focus Facility list, has no abuse icon on file, and no federal fines in the last 36 months.

What does F-689 mean on Heritage Home Of Florence Inc's record?

F-689 is a federal CMS deficiency code for inadequate supervision resulting in actual resident harm. If Heritage Home Of Florence Inc has any active citations or CMS conflict flags, they appear with their details in the record section above, along with any operator response.

How does Heritage Home Of Florence Inc compare to other Florence skilled nursing facilities?

Heritage Home Of Florence Inc holds a Palmelle Clarity Score of 34. Browse the full Florence directory to compare more facilities by score, staffing, and inspection record.

Can Palmelle help with hospital discharge to skilled nursing at Heritage Home Of Florence Inc?

Yes. Palmelle handles hospital discharge placement and emergency senior placement with a single Placement Specialist owning the case from intake to recommendation. Typical timeline: intake Monday, written recommendation Thursday, follow-up Friday. Call (888) 282-7256 to start, or use Help Me Choose for a comparison report on Heritage Home Of Florence Inc and two other facilities on your shortlist.

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