Skilled nursing · Charleston, SC

White Oak Manor - Charleston

9285 MEDICAL PLAZA DR, Charleston, SC 29406

4 / 5CMS 176 bedsCapacity Apr 2026Inspected

PALMELLE

Below median

Federal · State

Mixed

The Palmelle read

Worth a closer look. White Oak Manor - Charleston carries a Palmelle Clarity Score of 51 out of 100, derived from federal CMS Care Compare data plus South Carolina state records. Health inspection rating sits at 4-star, staffing at 4-star, quality measures at 2-star. Long-stay antipsychotic prescribing is at 12.9 percent, below the 14 percent national median. Long-stay sedative prescribing is at 16.3 percent, above the 15 percent national median. RN coverage is 0.38 hours per resident per day. Nurse turnover 39 percent.

Generated by Palmelle · updated monthly · sources: federal CMS Care Compare, South Carolina DPH

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In their own words

No operator description yet.

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Services

What they offer.

Levels of care

Skilled nursing

Amenities

Operator has not yet shared amenities

What the data shows

The safety record, by the numbers.

Going right

5-star health inspection

Top federal score on the most recent inspection.

RN hours per resident, daily

This

0.38

National

0.78

Annual nurse turnover

This

39%

National

53%

Worth asking about

Antipsychotic, long-stay

This

12.9%

National

14%

Ask what behaviors the medication targets and what non-medication options were tried first.

Federal CMS + South Carolina state data

The full inspection record.

Federal CMS ratings

Overall★★★★★4 / 5

Health inspection★★★★★4 / 5

Staffing★★★★★4 / 5

Quality measures★★★★★2 / 5

Staffing

RN hours per resident, daily

This

0.38

Nat

0.78

Total nurse hours / resident, daily

This

3.99

Nat

3.62

Annual nurse turnover

This

39%

Nat

53%

Annual RN turnover

This

33%

Nat

47%

Quality measures · long-stay residents

Antipsychotic

This

12.9%

Nat

14%

Sedative / sleep med

This

16.3%

Nat

15%

Physical restraint

This

0.0%

Nat

1.1%

Falls with major injury

This

3.2%

Nat

1.6%

Penalties & status

No abuse iconNot special focusInspection current$8,788 in fines (1)

Identity & licensing

CMS ID425128

OwnershipFor profit - Corporation

ChainIndependent

Beds176

Avg residents162

Citations · last 36 months

Flagged by CMS data
This facility reports 4.0-star staffing levels but resident outcomes are only 2.0 stars. High staffing ratings with poor resident outcomes suggest the staffing numbers may not reflect the quality of care residents actually receive.
From the latest CMS Care Compare reconcile
Flagged by CMS data
This facility has received 1 federal fine(s) but still shows a 4.0-star overall rating. Federal penalties are serious — they indicate violations found during inspections. A high rating alongside recent penalties warrants extra scrutiny.
From the latest CMS Care Compare reconcile
Flagged by CMS data
Registered nurse hours are 0.38 per resident per day — below the recommended minimum of 0.75 hours. RNs are responsible for clinical assessments and oversight. Low RN coverage is associated with higher rates of hospitalization and missed diagnoses.
From the latest CMS Care Compare reconcile

Sources: federal CMS Care Compare, South Carolina DPH · Last reconciled May 5, 2026

Questions families ask

Common questions.

What is the CMS rating for White Oak Manor - Charleston?

White Oak Manor - Charleston has an overall CMS Care Compare rating of 4 out of 5 stars. It scores 4 of 5 on health inspection, 4 of 5 on staffing, and 2 of 5 on quality measures. The overall rating averages these subscores with health inspection weighted more heavily.

Has White Oak Manor - Charleston been cited for resident harm?

It has $8,788 in federal fines across 1 penalty on record in the last 36 months. CMS data flagged 3 concerns on the latest reconcile. The full record for White Oak Manor - Charleston appears in the record section above.

Does White Oak Manor - Charleston use antipsychotic medications?

12.9 percent of long-stay residents at White Oak Manor - Charleston are on antipsychotic medications, below the 14 percent national median (CMS measure 481). Sedative and sleep-medication use is elevated at 16.3 percent. Medications can be appropriate, but they are also commonly used to manage dementia-related behaviors instead of staffing or non-medication approaches. Worth asking on a tour: what behaviors the medication targets and what non-medication options were tried first.

What is White Oak Manor - Charleston's Palmelle Clarity Score?

White Oak Manor - Charleston has a Palmelle Clarity Score of 51 out of 100, putting it near the national median. The score is a composite of federal CMS and South Carolina state inspection data. Higher is better.

How can I tour or contact White Oak Manor - Charleston?

White Oak Manor - Charleston is located at 9285 MEDICAL PLAZA DR, Charleston, SC 29406. Phone: (843) 797-8282. Tour hours: contact facility for current schedule. If you would like a Palmelle senior placement advisor to compare this facility with two others on your shortlist and call them on your behalf, use Help Me Choose.

Is White Oak Manor - Charleston a special focus facility?

White Oak Manor - Charleston is not on the federal Special Focus Facility list, but it does have $8,788 in federal fines on record. See the penalties and status section above.

What does F-689 mean on White Oak Manor - Charleston's record?

F-689 is a federal CMS deficiency code for inadequate supervision resulting in actual resident harm. If White Oak Manor - Charleston has any active citations or CMS conflict flags, they appear with their details in the record section above, along with any operator response.

How does White Oak Manor - Charleston compare to other Charleston skilled nursing facilities?

White Oak Manor - Charleston holds a Palmelle Clarity Score of 51. Browse the full Charleston directory to compare more facilities by score, staffing, and inspection record.

Can Palmelle help with hospital discharge to skilled nursing at White Oak Manor - Charleston?

Yes. Palmelle handles hospital discharge placement and emergency senior placement with a single Placement Specialist owning the case from intake to recommendation. Typical timeline: intake Monday, written recommendation Thursday, follow-up Friday. Call (888) 282-7256 to start, or use Help Me Choose for a comparison report on White Oak Manor - Charleston and two other facilities on your shortlist.

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