Skilled nursing · Portland, OR

West Hills Health & Rehabilitation

5701 SW MULTNOMAH BLVD, Portland, OR 97219

4 / 5CMS 180 bedsCapacity May 2026Inspected

PALMELLE

Below median

Federal · State

Mixed

The Palmelle read

Worth a closer look. West Hills Health & Rehabilitation carries a Palmelle Clarity Score of 50 out of 100, derived from federal CMS Care Compare data plus Oregon state records. Health inspection rating sits at 3-star, staffing at 5-star, quality measures at 4-star. Long-stay antipsychotic prescribing is at 18.2 percent, above the 14 percent national median. Long-stay sedative prescribing is at 29.0 percent, above the 15 percent national median. RN coverage is 0.61 hours per resident per day. Nurse turnover 42 percent.

Generated by Palmelle · updated monthly · sources: federal CMS Care Compare, Oregon DPH

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In their own words

No operator description yet.

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Services

What they offer.

Levels of care

Skilled nursing

Amenities

Operator has not yet shared amenities

What the data shows

The safety record, by the numbers.

Going right

Low rate of pressure ulcers

Below national median. Suggests consistent repositioning and attention to skin integrity.

Low rate of falls with major injury

This

0.4%

National

1.6%

Below national median. Suggests careful fall-risk assessment and active monitoring.

Worth asking about

High sedative / sleep-medication prescribing

This

29.0%

National

15%

Above national median. Worth asking — sedative use sometimes rises when antipsychotic prescribing comes under pressure.

Resident weight loss

Above national median. Often signals understaffing during meals — ask about mealtime supervision and assistance.

Federal CMS + Oregon state data

The full inspection record.

Federal CMS ratings

Overall★★★★★4 / 5

Health inspection★★★★★3 / 5

Staffing★★★★★5 / 5

Quality measures★★★★★4 / 5

Staffing

RN hours per resident, daily

This

0.61

Nat

0.78

Total nurse hours / resident, daily

This

5.03

Nat

3.62

Annual nurse turnover

This

42%

Nat

53%

Annual RN turnover

This

27%

Nat

47%

Quality measures · long-stay residents

Antipsychotic

This

18.2%

Nat

14%

Sedative / sleep med

This

29.0%

Nat

15%

Physical restraint

This

0.0%

Nat

1.1%

Falls with major injury

This

0.4%

Nat

1.6%

Penalties & status

No abuse iconNot special focusInspection current$12,659 in fines (1)

Identity & licensing

CMS ID385112

OwnershipFor profit - Partnership

ChainIndependent

Beds180

Avg residents93

Citations · last 36 months

Flagged by CMS data
This facility has received 1 federal fine(s) but still shows a 4.0-star overall rating. Federal penalties are serious — they indicate violations found during inspections. A high rating alongside recent penalties warrants extra scrutiny.
From the latest CMS Care Compare reconcile
Flagged by CMS data
Long-stay antianxiety / sleep medication rate is 29%. This category often shifts up when antipsychotic prescribing is restricted — different drug class, same effect on the resident. Worth asking the facility's prescribing rate for both classes side by side.
From the latest CMS Care Compare reconcile
Flagged by CMS data
Unplanned weight loss rate is 9.2% — above the national median of about 6%. In long-stay facilities this is almost always a feeding-assistance failure: residents who need help eating aren't getting it, especially at dinner when staffing thins. Worth asking how dinner-hour staffing compares to lunch.
From the latest CMS Care Compare reconcile
Flagged by CMS data
Pressure ulcer rate is 2.4% — under half the national median. Means the floor staff are repositioning residents on schedule and catching skin breakdown early. Hands-on attention shows up in this number.
From the latest CMS Care Compare reconcile
Flagged by CMS data
Falls with major injury rate is 0.4% — well below the national median. Call lights are getting answered fast and aides are present during transfer-heavy hours. This is a hard number to keep low.
From the latest CMS Care Compare reconcile

Sources: federal CMS Care Compare, Oregon DPH · Last reconciled Jun 3, 2026

Questions families ask

Common questions.

What is the CMS rating for West Hills Health & Rehabilitation?

West Hills Health & Rehabilitation has an overall CMS Care Compare rating of 4 out of 5 stars. It scores 3 of 5 on health inspection, 5 of 5 on staffing, and 4 of 5 on quality measures. The overall rating averages these subscores with health inspection weighted more heavily.

Has West Hills Health & Rehabilitation been cited for resident harm?

It has $12,659 in federal fines across 1 penalty on record in the last 36 months. CMS data flagged 5 concerns on the latest reconcile. The full record for West Hills Health & Rehabilitation appears in the record section above.

Does West Hills Health & Rehabilitation use antipsychotic medications?

18.2 percent of long-stay residents at West Hills Health & Rehabilitation are on antipsychotic medications, above the 14 percent national median (CMS measure 481). Sedative and sleep-medication use is elevated at 29.0 percent. Medications can be appropriate, but they are also commonly used to manage dementia-related behaviors instead of staffing or non-medication approaches. Worth asking on a tour: what behaviors the medication targets and what non-medication options were tried first.

What is West Hills Health & Rehabilitation's Palmelle Clarity Score?

West Hills Health & Rehabilitation has a Palmelle Clarity Score of 50 out of 100, putting it near the national median. The score is a composite of federal CMS and Oregon state inspection data. Higher is better.

How can I tour or contact West Hills Health & Rehabilitation?

West Hills Health & Rehabilitation is located at 5701 SW MULTNOMAH BLVD, Portland, OR 97219. Phone: (503) 244-1107. Tour hours: contact facility for current schedule. If you would like a Palmelle senior placement advisor to compare this facility with two others on your shortlist and call them on your behalf, use Help Me Choose.

Is West Hills Health & Rehabilitation a special focus facility?

West Hills Health & Rehabilitation is not on the federal Special Focus Facility list, but it does have $12,659 in federal fines on record. See the penalties and status section above.

What does F-689 mean on West Hills Health & Rehabilitation's record?

F-689 is a federal CMS deficiency code for inadequate supervision resulting in actual resident harm. If West Hills Health & Rehabilitation has any active citations or CMS conflict flags, they appear with their details in the record section above, along with any operator response.

How does West Hills Health & Rehabilitation compare to other Portland skilled nursing facilities?

West Hills Health & Rehabilitation holds a Palmelle Clarity Score of 50. Browse the full Portland directory to compare more facilities by score, staffing, and inspection record.

Can Palmelle help with hospital discharge to skilled nursing at West Hills Health & Rehabilitation?

Yes. Palmelle handles hospital discharge placement and emergency senior placement with a single Placement Specialist owning the case from intake to recommendation. Typical timeline: intake Monday, written recommendation Thursday, follow-up Friday. Call (888) 282-7256 to start, or use Help Me Choose for a comparison report on West Hills Health & Rehabilitation and two other facilities on your shortlist.

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