Skilled nursing · Zanesville, OH

Continuing Healthcare At Willow Haven

1020 TAYLOR STREET, Zanesville, OH 43701

1 / 5CMS 81 bedsCapacity Apr 2026Inspected

PALMELLE

Below median

Federal · State

Concerns

The Palmelle read

Worth a closer look. Continuing Healthcare At Willow Haven carries a Palmelle Clarity Score of 35 out of 100, derived from federal CMS Care Compare data plus Ohio state records. Health inspection rating sits at 1-star, staffing at 2-star, quality measures at 3-star. Long-stay antipsychotic prescribing is at 4.6 percent, below the 14 percent national median. Long-stay sedative prescribing is at 26.4 percent, above the 15 percent national median. RN coverage is 0.67 hours per resident per day. Nurse turnover 39 percent.

Generated by Palmelle · updated monthly · sources: federal CMS Care Compare, Ohio DPH

Your trusted senior advocate

Independent senior placement and family advocacy.

Palmelle helps families check facility safety, vet nursing home red flags, and find the right placement after a hospital discharge. We index all 67,750 U.S. facilities, including the ones with active CMS violations or open complaints. The data is on the page so families can see what's actually there.

Call (888) 282-7256 to talk with a Placement Specialist. Intake Monday, written recommendation Thursday, follow-up Friday.

In their own words

No operator description yet.

Claim this listing →

Services

What they offer.

Levels of care

Skilled nursing

Amenities

Operator has not yet shared amenities

What the data shows

The safety record, by the numbers.

Going right

5-star health inspection

Top federal score on the most recent inspection.

RN hours per resident, daily

This

0.67

National

0.78

Annual nurse turnover

This

39%

National

53%

Worth asking about

Antipsychotic, long-stay

This

4.6%

National

14%

Ask what behaviors the medication targets and what non-medication options were tried first.

Federal CMS + Ohio state data

The full inspection record.

Federal CMS ratings

Overall★★★★★1 / 5

Health inspection★★★★★1 / 5

Staffing★★★★★2 / 5

Quality measures★★★★★3 / 5

Staffing

RN hours per resident, daily

This

0.67

Nat

0.78

Total nurse hours / resident, daily

This

3.15

Nat

3.62

Annual nurse turnover

This

39%

Nat

53%

Annual RN turnover

This

50%

Nat

47%

Quality measures · long-stay residents

Antipsychotic

This

4.6%

Nat

14%

Sedative / sleep med

This

26.4%

Nat

15%

Physical restraint

This

0.0%

Nat

1.1%

Falls with major injury

This

4.4%

Nat

1.6%

Penalties & status

No abuse iconNot special focusInspection current$40,000 in fines (1)

Identity & licensing

CMS ID366244

OwnershipFor profit - Corporation

ChainIndependent

Beds81

Avg residents73

Citations · last 36 months

Flagged by CMS data
Long-stay antianxiety / sleep medication rate is 26%. This category often shifts up when antipsychotic prescribing is restricted — different drug class, same effect on the resident. Worth asking the facility's prescribing rate for both classes side by side.
From the latest CMS Care Compare reconcile

Sources: federal CMS Care Compare, Ohio DPH · Last reconciled May 5, 2026

Questions families ask

Common questions.

What is the CMS rating for Continuing Healthcare At Willow Haven?

Continuing Healthcare At Willow Haven has an overall CMS Care Compare rating of 1 out of 5 stars. It scores 1 of 5 on health inspection, 2 of 5 on staffing, and 3 of 5 on quality measures. The overall rating averages these subscores with health inspection weighted more heavily.

Has Continuing Healthcare At Willow Haven been cited for resident harm?

It has $40,000 in federal fines across 1 penalty on record in the last 36 months. CMS data flagged 1 concern on the latest reconcile. The full record for Continuing Healthcare At Willow Haven appears in the record section above.

Does Continuing Healthcare At Willow Haven use antipsychotic medications?

4.6 percent of long-stay residents at Continuing Healthcare At Willow Haven are on antipsychotic medications, below the 14 percent national median (CMS measure 481). Sedative and sleep-medication use is elevated at 26.4 percent. Medications can be appropriate, but they are also commonly used to manage dementia-related behaviors instead of staffing or non-medication approaches. Worth asking on a tour: what behaviors the medication targets and what non-medication options were tried first.

What is Continuing Healthcare At Willow Haven's Palmelle Clarity Score?

Continuing Healthcare At Willow Haven has a Palmelle Clarity Score of 35 out of 100, putting it below the national median. The score is a composite of federal CMS and Ohio state inspection data. Higher is better.

How can I tour or contact Continuing Healthcare At Willow Haven?

Continuing Healthcare At Willow Haven is located at 1020 TAYLOR STREET, Zanesville, OH 43701. Phone: (740) 454-9747. Tour hours: contact facility for current schedule. If you would like a Palmelle senior placement advisor to compare this facility with two others on your shortlist and call them on your behalf, use Help Me Choose.

Is Continuing Healthcare At Willow Haven a special focus facility?

Continuing Healthcare At Willow Haven is not on the federal Special Focus Facility list, but it does have $40,000 in federal fines on record. See the penalties and status section above.

What does F-689 mean on Continuing Healthcare At Willow Haven's record?

F-689 is a federal CMS deficiency code for inadequate supervision resulting in actual resident harm. If Continuing Healthcare At Willow Haven has any active citations or CMS conflict flags, they appear with their details in the record section above, along with any operator response.

How does Continuing Healthcare At Willow Haven compare to other Zanesville skilled nursing facilities?

Continuing Healthcare At Willow Haven holds a Palmelle Clarity Score of 35. Browse the full Zanesville directory to compare more facilities by score, staffing, and inspection record.

Can Palmelle help with hospital discharge to skilled nursing at Continuing Healthcare At Willow Haven?

Yes. Palmelle handles hospital discharge placement and emergency senior placement with a single Placement Specialist owning the case from intake to recommendation. Typical timeline: intake Monday, written recommendation Thursday, follow-up Friday. Call (888) 282-7256 to start, or use Help Me Choose for a comparison report on Continuing Healthcare At Willow Haven and two other facilities on your shortlist.

Not sure if this is the one?

We do the calling. You do the choosing.

A real human compares this facility to two others. Phone calls, pricing, availability, the questions you would not think to ask.

$199 · 3-business-day money-back promise

Get your answer →