Skilled nursing · Greenville, NC

Cypress Glen Retirement Community

1000 Hickory Street, Greenville, NC 27858

5 / 5CMS 6 bedsCapacity Apr 2026Inspected

PALMELLE

Top 3%

Federal · State

Strong

The Palmelle read

Strong. Cypress Glen Retirement Community carries a Palmelle Clarity Score of 97 out of 100, derived from federal CMS Care Compare data plus North Carolina state records. Health inspection rating sits at 5-star, staffing at 5-star, quality measures at 5-star. RN coverage is 1.35 hours per resident per day.

Generated by Palmelle · updated monthly · sources: federal CMS Care Compare, North Carolina DPH

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Call (888) 282-7256 to talk with a Placement Specialist. Intake Monday, written recommendation Thursday, follow-up Friday.

In their own words

No operator description yet.

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Services

What they offer.

Levels of care

Skilled nursing

Amenities

Operator has not yet shared amenities

What the data shows

The safety record, by the numbers.

Going right

5-star health inspection

Top federal score on the most recent inspection.

RN hours per resident, daily

This

1.35

National

0.78

Annual nurse turnover

This

No data

National

53%

No federal fines

Zero fines on record in the last 36 months.

Worth asking about

Antipsychotic, long-stay

This

No data

National

14%

Ask what behaviors the medication targets and what non-medication options were tried first.

Federal CMS + North Carolina state data

The full inspection record.

Federal CMS ratings

Overall★★★★★5 / 5

Health inspection★★★★★5 / 5

Staffing★★★★★5 / 5

Quality measures★★★★★5 / 5

Staffing

RN hours per resident, daily

This

1.35

Nat

0.78

Total nurse hours / resident, daily

This

7.05

Nat

3.62

Annual nurse turnover

This

No data

Nat

53%

Annual RN turnover

This

No data

Nat

47%

Quality measures · long-stay residents

Antipsychotic

This

No data

Nat

14%

Sedative / sleep med

This

No data

Nat

15%

Physical restraint

This

No data

Nat

1.1%

Falls with major injury

This

No data

Nat

1.6%

Penalties & status

No abuse iconNot special focusInspection currentZero federal fines (36mo)

Identity & licensing

CMS ID345512

OwnershipNon profit - Corporation

ChainIndependent

Beds6

Avg residents3

NC licenseOn file · #NH0473

State administratorLaurie H Stallings

State bed count60

Citations · last 36 months

Flagged by CMS data
Registered nurse coverage is 1.35 hours per resident per day — well above the recommended minimum of 0.75 and on par with high-end facilities. More RN time means complex medical changes get caught before they become emergency room trips.
From the latest CMS Care Compare reconcile
Flagged by CMS data
This facility earned the highest possible health-inspection rating from CMS. That means the inspectors who showed up unannounced, walked the halls, talked to residents, and reviewed records found a clean operation. Worth weighing heavily — inspection ratings are the hardest data point to game.
From the latest CMS Care Compare reconcile

Sources: federal CMS Care Compare, North Carolina DPH · Last reconciled May 29, 2026

State record

North Carolina licensing.

License number

NH0473

License expires

12/31/2021

Licensed beds

Administrator

Laurie H Stallings

Owner

The United Methodist Retirement Homes INC

County

Pitt

NH-only beds

Hospital-attached beds

Source: North Carolina Department of Health · last scraped 2026-05-29

Questions families ask

Common questions.

What is the CMS rating for Cypress Glen Retirement Community?

Cypress Glen Retirement Community has an overall CMS Care Compare rating of 5 out of 5 stars. It scores 5 of 5 on health inspection, 5 of 5 on staffing, and 5 of 5 on quality measures. The overall rating averages these subscores with health inspection weighted more heavily.

Has Cypress Glen Retirement Community been cited for resident harm?

CMS data flagged 2 concerns on the latest reconcile. The full record for Cypress Glen Retirement Community appears in the record section above.

What is Cypress Glen Retirement Community's Palmelle Clarity Score?

Cypress Glen Retirement Community has a Palmelle Clarity Score of 97 out of 100, placing it among the top-scoring facilities nationwide. The score is a composite of federal CMS and North Carolina state inspection data. Higher is better.

How can I tour or contact Cypress Glen Retirement Community?

Cypress Glen Retirement Community is located at 1000 Hickory Street, Greenville, NC 27858. Phone: (252) 830-0036. Tour hours: contact facility for current schedule. If you would like a Palmelle senior placement advisor to compare this facility with two others on your shortlist and call them on your behalf, use Help Me Choose.

Is Cypress Glen Retirement Community a special focus facility?

Cypress Glen Retirement Community is not currently on the federal Special Focus Facility list, has no abuse icon on file, and no federal fines in the last 36 months.

What does F-689 mean on Cypress Glen Retirement Community's record?

F-689 is a federal CMS deficiency code for inadequate supervision resulting in actual resident harm. If Cypress Glen Retirement Community has any active citations or CMS conflict flags, they appear with their details in the record section above, along with any operator response.

How does Cypress Glen Retirement Community compare to other Greenville skilled nursing facilities?

Cypress Glen Retirement Community holds a Palmelle Clarity Score of 97. Browse the full Greenville directory to compare more facilities by score, staffing, and inspection record.

Can Palmelle help with hospital discharge to skilled nursing at Cypress Glen Retirement Community?

Yes. Palmelle handles hospital discharge placement and emergency senior placement with a single Placement Specialist owning the case from intake to recommendation. Typical timeline: intake Monday, written recommendation Thursday, follow-up Friday. Call (888) 282-7256 to start, or use Help Me Choose for a comparison report on Cypress Glen Retirement Community and two other facilities on your shortlist.

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