Skilled nursing · Matthews, NC

Matthews Health & Rehab Center

600 Fullwood Lane, Matthews, NC 28105

1 / 5CMS 166 bedsCapacity Apr 2026Inspected

PALMELLE

Below median

Federal · State

Serious issues

The Palmelle read

Worth a closer look. Matthews Health & Rehab Center carries a Palmelle Clarity Score of 17 out of 100, derived from federal CMS Care Compare data plus North Carolina state records. Health inspection rating sits at 1-star, staffing at 3-star, quality measures at 3-star. Long-stay antipsychotic prescribing is at 11.4 percent, below the 14 percent national median. Long-stay sedative prescribing is at 16.7 percent, above the 15 percent national median. RN coverage is 0.62 hours per resident per day. Nurse turnover 49 percent.

Generated by Palmelle · updated monthly · sources: federal CMS Care Compare, North Carolina DPH

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In their own words

No operator description yet.

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Services

What they offer.

Levels of care

Skilled nursing

Amenities

Operator has not yet shared amenities

What the data shows

The safety record, by the numbers.

Going right

5-star health inspection

Top federal score on the most recent inspection.

RN hours per resident, daily

This

0.62

National

0.78

Annual nurse turnover

This

49%

National

53%

Worth asking about

Antipsychotic, long-stay

This

11.4%

National

14%

Ask what behaviors the medication targets and what non-medication options were tried first.

Federal CMS + North Carolina state data

The full inspection record.

Federal CMS ratings

Overall★★★★★1 / 5

Health inspection★★★★★1 / 5

Staffing★★★★★3 / 5

Quality measures★★★★★3 / 5

Staffing

RN hours per resident, daily

This

0.62

Nat

0.78

Total nurse hours / resident, daily

This

3.5

Nat

3.62

Annual nurse turnover

This

49%

Nat

53%

Annual RN turnover

This

38%

Nat

47%

Quality measures · long-stay residents

Antipsychotic

This

11.4%

Nat

14%

Sedative / sleep med

This

16.7%

Nat

15%

Physical restraint

This

0.0%

Nat

1.1%

Falls with major injury

This

5.4%

Nat

1.6%

Penalties & status

No abuse iconNot special focusInspection current$82,703 in fines (2)

Identity & licensing

CMS ID345103

OwnershipFor profit - Corporation

ChainIndependent

Beds166

Avg residents132

NC licenseOn file · #NH0060

State administratorRobert M McSwain

State bed count176

Citations · last 36 months

Flagged by CMS data
Falls with major injury rate is 5.4% — above the national median of about 3%. A spike usually means call lights aren't getting answered fast enough or the facility is short on aides during transfer-heavy hours like mealtimes. Worth asking how long the call-light response window is during evening shifts.
From the latest CMS Care Compare reconcile
Flagged by CMS data
Long-stay urinary tract infection rate is 5.9% — above the national median of about 2%. UTIs in elders cause confusion that gets misread as dementia progression. Often correlates with catheter overuse and understaffing. Worth asking how the facility tracks and prevents recurrent UTIs.
From the latest CMS Care Compare reconcile
Flagged by CMS data
Pressure ulcer rate is 2.6% — under half the national median. Means the floor staff are repositioning residents on schedule and catching skin breakdown early. Hands-on attention shows up in this number.
From the latest CMS Care Compare reconcile

Sources: federal CMS Care Compare, North Carolina DPH · Last reconciled May 29, 2026

State record

North Carolina licensing.

License number

NH0060

License expires

12/31/2021

Licensed beds

176

Administrator

Robert M McSwain

Owner

Wessel's Nursing Home of Matthews INC

County

Mecklenburg

NH-only beds

166

Hospital-attached beds

Source: North Carolina Department of Health · last scraped 2026-05-29

Questions families ask

Common questions.

What is the CMS rating for Matthews Health & Rehab Center?

Matthews Health & Rehab Center has an overall CMS Care Compare rating of 1 out of 5 stars. It scores 1 of 5 on health inspection, 3 of 5 on staffing, and 3 of 5 on quality measures. The overall rating averages these subscores with health inspection weighted more heavily.

Has Matthews Health & Rehab Center been cited for resident harm?

It has $82,703 in federal fines across 2 penalties on record in the last 36 months. CMS data flagged 3 concerns on the latest reconcile. The full record for Matthews Health & Rehab Center appears in the record section above.

Does Matthews Health & Rehab Center use antipsychotic medications?

11.4 percent of long-stay residents at Matthews Health & Rehab Center are on antipsychotic medications, below the 14 percent national median (CMS measure 481). Sedative and sleep-medication use is elevated at 16.7 percent. Medications can be appropriate, but they are also commonly used to manage dementia-related behaviors instead of staffing or non-medication approaches. Worth asking on a tour: what behaviors the medication targets and what non-medication options were tried first.

What is Matthews Health & Rehab Center's Palmelle Clarity Score?

Matthews Health & Rehab Center has a Palmelle Clarity Score of 17 out of 100, putting it below the national median. The score is a composite of federal CMS and North Carolina state inspection data. Higher is better.

How can I tour or contact Matthews Health & Rehab Center?

Matthews Health & Rehab Center is located at 600 Fullwood Lane, Matthews, NC 28105. Phone: (704) 841-4920. Tour hours: contact facility for current schedule. If you would like a Palmelle senior placement advisor to compare this facility with two others on your shortlist and call them on your behalf, use Help Me Choose.

Is Matthews Health & Rehab Center a special focus facility?

Matthews Health & Rehab Center is not on the federal Special Focus Facility list, but it does have $82,703 in federal fines on record. See the penalties and status section above.

What does F-689 mean on Matthews Health & Rehab Center's record?

F-689 is a federal CMS deficiency code for inadequate supervision resulting in actual resident harm. If Matthews Health & Rehab Center has any active citations or CMS conflict flags, they appear with their details in the record section above, along with any operator response.

How does Matthews Health & Rehab Center compare to other Matthews skilled nursing facilities?

Matthews Health & Rehab Center holds a Palmelle Clarity Score of 17. Browse the full Matthews directory to compare more facilities by score, staffing, and inspection record.

Can Palmelle help with hospital discharge to skilled nursing at Matthews Health & Rehab Center?

Yes. Palmelle handles hospital discharge placement and emergency senior placement with a single Placement Specialist owning the case from intake to recommendation. Typical timeline: intake Monday, written recommendation Thursday, follow-up Friday. Call (888) 282-7256 to start, or use Help Me Choose for a comparison report on Matthews Health & Rehab Center and two other facilities on your shortlist.

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