Skilled nursing · Matthews, NC

Royal Park Rehabilitation & Health Center

2700 Roal Commons Lane, Matthews, NC 28105

2 / 5CMS 169 bedsCapacity Apr 2026Inspected

PALMELLE

Below median

Federal · State

Serious issues

The Palmelle read

Worth a closer look. Royal Park Rehabilitation & Health Center carries a Palmelle Clarity Score of 29 out of 100, derived from federal CMS Care Compare data plus North Carolina state records. Health inspection rating sits at 2-star, staffing at 2-star, quality measures at 4-star. Long-stay antipsychotic prescribing is at 5.6 percent, below the 14 percent national median. Long-stay sedative prescribing is at 21.5 percent, above the 15 percent national median. RN coverage is 0.3 hours per resident per day. Nurse turnover 47 percent.

Generated by Palmelle · updated monthly · sources: federal CMS Care Compare, North Carolina DPH

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In their own words

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Services

What they offer.

Levels of care

Skilled nursing

Amenities

Operator has not yet shared amenities

What the data shows

The safety record, by the numbers.

Going right

5-star health inspection

Top federal score on the most recent inspection.

RN hours per resident, daily

This

0.3

National

0.78

Annual nurse turnover

This

47%

National

53%

Worth asking about

Antipsychotic, long-stay

This

5.6%

National

14%

Ask what behaviors the medication targets and what non-medication options were tried first.

Federal CMS + North Carolina state data

The full inspection record.

Federal CMS ratings

Overall★★★★★2 / 5

Health inspection★★★★★2 / 5

Staffing★★★★★2 / 5

Quality measures★★★★★4 / 5

Staffing

RN hours per resident, daily

This

0.3

Nat

0.78

Total nurse hours / resident, daily

This

3.43

Nat

3.62

Annual nurse turnover

This

47%

Nat

53%

Annual RN turnover

This

42%

Nat

47%

Quality measures · long-stay residents

Antipsychotic

This

5.6%

Nat

14%

Sedative / sleep med

This

21.5%

Nat

15%

Physical restraint

This

0.0%

Nat

1.1%

Falls with major injury

This

4.0%

Nat

1.6%

Penalties & status

No abuse iconNot special focusInspection current$52,201 in fines (2)

Identity & licensing

CMS ID345026

OwnershipFor profit - Limited Liability company

ChainIndependent

Beds169

Avg residents148

NC licenseOn file · #NH0063

State administratorTonya Roquemore

State bed count159

Citations · last 36 months

Flagged by CMS data
Registered nurse hours are 0.30 per resident per day — below the recommended minimum of 0.75 hours. RNs are responsible for clinical assessments and oversight. Low RN coverage is associated with higher rates of hospitalization and missed diagnoses.
From the latest CMS Care Compare reconcile
Flagged by CMS data
Mobility-decline rate is 23.9% — meaning that share of long-stay residents lost ability to move between measurements (above the national median of about 17%). High decline suggests no PT/OT program or no daily walking — residents are being allowed to become bed-bound. Worth asking what the rehab and activities calendar actually looks like.
From the latest CMS Care Compare reconcile
Flagged by CMS data
Long-stay antipsychotic rate is just 6% — well below the national median of about 14%. This facility is treating behavior and dementia symptoms with engagement, environmental design, and personalized routines instead of prescriptions. That's hard to do and rare to find.
From the latest CMS Care Compare reconcile

Sources: federal CMS Care Compare, North Carolina DPH · Last reconciled May 29, 2026

State record

North Carolina licensing.

License number

NH0063

License expires

12/31/2021

Licensed beds

159

Administrator

Tonya Roquemore

Owner

Liberty Commons Nsg & Rehab of Matthews LLC

County

Mecklenburg

NH-only beds

159

Source: North Carolina Department of Health · last scraped 2026-05-29

Questions families ask

Common questions.

What is the CMS rating for Royal Park Rehabilitation & Health Center?

Royal Park Rehabilitation & Health Center has an overall CMS Care Compare rating of 2 out of 5 stars. It scores 2 of 5 on health inspection, 2 of 5 on staffing, and 4 of 5 on quality measures. The overall rating averages these subscores with health inspection weighted more heavily.

Has Royal Park Rehabilitation & Health Center been cited for resident harm?

It has $52,201 in federal fines across 2 penalties on record in the last 36 months. CMS data flagged 3 concerns on the latest reconcile. The full record for Royal Park Rehabilitation & Health Center appears in the record section above.

Does Royal Park Rehabilitation & Health Center use antipsychotic medications?

5.6 percent of long-stay residents at Royal Park Rehabilitation & Health Center are on antipsychotic medications, below the 14 percent national median (CMS measure 481). Sedative and sleep-medication use is elevated at 21.5 percent. Medications can be appropriate, but they are also commonly used to manage dementia-related behaviors instead of staffing or non-medication approaches. Worth asking on a tour: what behaviors the medication targets and what non-medication options were tried first.

What is Royal Park Rehabilitation & Health Center's Palmelle Clarity Score?

Royal Park Rehabilitation & Health Center has a Palmelle Clarity Score of 29 out of 100, putting it below the national median. The score is a composite of federal CMS and North Carolina state inspection data. Higher is better.

How can I tour or contact Royal Park Rehabilitation & Health Center?

Royal Park Rehabilitation & Health Center is located at 2700 Roal Commons Lane, Matthews, NC 28105. Phone: (704) 849-6990. Tour hours: contact facility for current schedule. If you would like a Palmelle senior placement advisor to compare this facility with two others on your shortlist and call them on your behalf, use Help Me Choose.

Is Royal Park Rehabilitation & Health Center a special focus facility?

Royal Park Rehabilitation & Health Center is not on the federal Special Focus Facility list, but it does have $52,201 in federal fines on record. See the penalties and status section above.

What does F-689 mean on Royal Park Rehabilitation & Health Center's record?

F-689 is a federal CMS deficiency code for inadequate supervision resulting in actual resident harm. If Royal Park Rehabilitation & Health Center has any active citations or CMS conflict flags, they appear with their details in the record section above, along with any operator response.

How does Royal Park Rehabilitation & Health Center compare to other Matthews skilled nursing facilities?

Royal Park Rehabilitation & Health Center holds a Palmelle Clarity Score of 29. Browse the full Matthews directory to compare more facilities by score, staffing, and inspection record.

Can Palmelle help with hospital discharge to skilled nursing at Royal Park Rehabilitation & Health Center?

Yes. Palmelle handles hospital discharge placement and emergency senior placement with a single Placement Specialist owning the case from intake to recommendation. Typical timeline: intake Monday, written recommendation Thursday, follow-up Friday. Call (888) 282-7256 to start, or use Help Me Choose for a comparison report on Royal Park Rehabilitation & Health Center and two other facilities on your shortlist.

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