Skilled nursing · Rochester, NY

Kirkhaven

254 Alexander Street, Rochester, NY 14607

1 / 5CMS 147 bedsCapacity Apr 2026Inspected

PALMELLE

Below median

Federal · State

Mixed

The Palmelle read

Mixed. Kirkhaven carries a Palmelle Clarity Score of 57 out of 100, derived from federal CMS Care Compare data plus New York state records. Health inspection rating sits at 1-star, staffing at 2-star, quality measures at 4-star. Long-stay antipsychotic prescribing is at 20.8 percent, above the 14 percent national median. Long-stay sedative prescribing is at 8.8 percent, below the 15 percent national median. RN coverage is 0.33 hours per resident per day. Nurse turnover 62 percent.

Generated by Palmelle · updated monthly · sources: federal CMS Care Compare, New York DPH

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In their own words

No operator description yet.

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Services

What they offer.

Levels of care

Skilled nursing

Amenities

Operator has not yet shared amenities

What the data shows

The safety record, by the numbers.

Going right

5-star health inspection

Top federal score on the most recent inspection.

RN hours per resident, daily

This

0.33

National

0.78

Annual nurse turnover

This

62%

National

53%

No federal fines

Zero fines on record in the last 36 months.

Worth asking about

Antipsychotic, long-stay

This

20.8%

National

14%

Ask what behaviors the medication targets and what non-medication options were tried first.

Federal CMS + New York state data

The full inspection record.

Federal CMS ratings

Overall★★★★★1 / 5

Health inspection★★★★★1 / 5

Staffing★★★★★2 / 5

Quality measures★★★★★4 / 5

Staffing

RN hours per resident, daily

This

0.33

Nat

0.78

Total nurse hours / resident, daily

This

3.24

Nat

3.62

Annual nurse turnover

This

62%

Nat

53%

Annual RN turnover

This

33%

Nat

47%

Quality measures · long-stay residents

Antipsychotic

This

20.8%

Nat

14%

Sedative / sleep med

This

8.8%

Nat

15%

Physical restraint

This

0.0%

Nat

1.1%

Falls with major injury

This

3.0%

Nat

1.6%

Penalties & status

No abuse iconNot special focusInspection currentZero federal fines (36mo)

Identity & licensing

CMS ID335668

OwnershipNon profit - Corporation

ChainIndependent

Beds147

Avg residents134

Citations · last 36 months

Flagged by CMS data
Registered nurse hours are 0.33 per resident per day — below the recommended minimum of 0.75 hours. RNs are responsible for clinical assessments and oversight. Low RN coverage is associated with higher rates of hospitalization and missed diagnoses.
From the latest CMS Care Compare reconcile

Sources: federal CMS Care Compare, New York DPH · Last reconciled May 5, 2026

Questions families ask

Common questions.

What is the CMS rating for Kirkhaven?

Kirkhaven has an overall CMS Care Compare rating of 1 out of 5 stars. It scores 1 of 5 on health inspection, 2 of 5 on staffing, and 4 of 5 on quality measures. The overall rating averages these subscores with health inspection weighted more heavily.

Has Kirkhaven been cited for resident harm?

CMS data flagged 1 concern on the latest reconcile. The full record for Kirkhaven appears in the record section above.

Does Kirkhaven use antipsychotic medications?

20.8 percent of long-stay residents at Kirkhaven are on antipsychotic medications, above the 14 percent national median (CMS measure 481). Sedative and sleep-medication use is near the national median at 8.8 percent. Medications can be appropriate, but they are also commonly used to manage dementia-related behaviors instead of staffing or non-medication approaches. Worth asking on a tour: what behaviors the medication targets and what non-medication options were tried first.

What is Kirkhaven's Palmelle Clarity Score?

Kirkhaven has a Palmelle Clarity Score of 57 out of 100, putting it near the national median. The score is a composite of federal CMS and New York state inspection data. Higher is better.

How can I tour or contact Kirkhaven?

Kirkhaven is located at 254 Alexander Street, Rochester, NY 14607. Phone: (585) 461-1991. Tour hours: contact facility for current schedule. If you would like a Palmelle senior placement advisor to compare this facility with two others on your shortlist and call them on your behalf, use Help Me Choose.

Is Kirkhaven a special focus facility?

Kirkhaven is not currently on the federal Special Focus Facility list, has no abuse icon on file, and no federal fines in the last 36 months.

What does F-689 mean on Kirkhaven's record?

F-689 is a federal CMS deficiency code for inadequate supervision resulting in actual resident harm. If Kirkhaven has any active citations or CMS conflict flags, they appear with their details in the record section above, along with any operator response.

How does Kirkhaven compare to other Rochester skilled nursing facilities?

Kirkhaven holds a Palmelle Clarity Score of 57. Browse the full Rochester directory to compare more facilities by score, staffing, and inspection record.

Can Palmelle help with hospital discharge to skilled nursing at Kirkhaven?

Yes. Palmelle handles hospital discharge placement and emergency senior placement with a single Placement Specialist owning the case from intake to recommendation. Typical timeline: intake Monday, written recommendation Thursday, follow-up Friday. Call (888) 282-7256 to start, or use Help Me Choose for a comparison report on Kirkhaven and two other facilities on your shortlist.

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