Skilled nursing · Rochester, NY

Lilac Manor Rehabilitation and Nursing Center

3 Upton Park, Rochester, NY 14607

1 / 5CMS 200 bedsCapacity Apr 2026Inspected
PALMELLE

52

Below median

Federal · State

Mixed

The Palmelle read

Worth a closer look. Lilac Manor Rehabilitation and Nursing Center carries a Palmelle Clarity Score of 52 out of 100, derived from federal CMS Care Compare data plus New York state records. Health inspection rating sits at 1-star, staffing at 3-star, quality measures at 3-star. Long-stay antipsychotic prescribing is at 12.1 percent, below the 14 percent national median. Long-stay sedative prescribing is at 12.4 percent, below the 15 percent national median. RN coverage is 0.63 hours per resident per day. Nurse turnover 66 percent.

Generated by Palmelle · updated monthly · sources: federal CMS Care Compare, New York DPH

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In their own words

No operator description yet.

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Services

What they offer.

Levels of care

Skilled nursing

Amenities

Operator has not yet shared amenities

What the data shows

The safety record, by the numbers.

Going right

5-star health inspection

Top federal score on the most recent inspection.

RN hours per resident, daily

This
0.63
National
0.78

Annual nurse turnover

This
66%
National
53%

No federal fines

Zero fines on record in the last 36 months.

Worth asking about

Antipsychotic, long-stay

This
12.1%
National
14%

Ask what behaviors the medication targets and what non-medication options were tried first.

Federal CMS + New York state data

The full inspection record.

Federal CMS ratings

Overall★★★★1 / 5
Health inspection★★★★1 / 5
Staffing★★★★★3 / 5
Quality measures★★★★★3 / 5

Staffing

RN hours per resident, daily

This
0.63
Nat
0.78

Total nurse hours / resident, daily

This
3.9
Nat
3.62

Annual nurse turnover

This
66%
Nat
53%

Annual RN turnover

This
80%
Nat
47%

Quality measures · long-stay residents

Antipsychotic

This
12.1%
Nat
14%

Sedative / sleep med

This
12.4%
Nat
15%

Physical restraint

This
0.0%
Nat
1.1%

Falls with major injury

This
3.0%
Nat
1.6%

Penalties & status

No abuse iconNot special focusInspection currentZero federal fines (36mo)

Identity & licensing

CMS ID335488
OwnershipFor profit - Individual
ChainIndependent
Beds200
Avg residents120

Citations · last 36 months

  • No federal conflict flags on record in the latest CMS reconcile.

Sources: federal CMS Care Compare, New York DPH · Last reconciled May 5, 2026

Questions families ask

Common questions.

What is the CMS rating for Lilac Manor Rehabilitation and Nursing Center?

Lilac Manor Rehabilitation and Nursing Center has an overall CMS Care Compare rating of 1 out of 5 stars. It scores 1 of 5 on health inspection, 3 of 5 on staffing, and 3 of 5 on quality measures. The overall rating averages these subscores with health inspection weighted more heavily.

Has Lilac Manor Rehabilitation and Nursing Center been cited for resident harm?

Lilac Manor Rehabilitation and Nursing Center has no abuse icon, no federal fines, and no CMS conflict flags on record in the latest reconcile. The full citation record appears in the record section above.

Does Lilac Manor Rehabilitation and Nursing Center use antipsychotic medications?

12.1 percent of long-stay residents at Lilac Manor Rehabilitation and Nursing Center are on antipsychotic medications, below the 14 percent national median (CMS measure 481). Sedative and sleep-medication use is near the national median at 12.4 percent. Medications can be appropriate, but they are also commonly used to manage dementia-related behaviors instead of staffing or non-medication approaches. Worth asking on a tour: what behaviors the medication targets and what non-medication options were tried first.

What is Lilac Manor Rehabilitation and Nursing Center's Palmelle Clarity Score?

Lilac Manor Rehabilitation and Nursing Center has a Palmelle Clarity Score of 52 out of 100, putting it near the national median. The score is a composite of federal CMS and New York state inspection data. Higher is better.

How can I tour or contact Lilac Manor Rehabilitation and Nursing Center?

Lilac Manor Rehabilitation and Nursing Center is located at 3 Upton Park, Rochester, NY 14607. Phone: (585) 685-2525. Tour hours: contact facility for current schedule. If you would like a Palmelle senior placement advisor to compare this facility with two others on your shortlist and call them on your behalf, use Help Me Choose.

Is Lilac Manor Rehabilitation and Nursing Center a special focus facility?

Lilac Manor Rehabilitation and Nursing Center is not currently on the federal Special Focus Facility list, has no abuse icon on file, and no federal fines in the last 36 months.

What does F-689 mean on Lilac Manor Rehabilitation and Nursing Center's record?

F-689 is a federal CMS deficiency code for inadequate supervision resulting in actual resident harm. If Lilac Manor Rehabilitation and Nursing Center has any active citations or CMS conflict flags, they appear with their details in the record section above, along with any operator response.

How does Lilac Manor Rehabilitation and Nursing Center compare to other Rochester skilled nursing facilities?

Lilac Manor Rehabilitation and Nursing Center holds a Palmelle Clarity Score of 52. Browse the full Rochester directory to compare more facilities by score, staffing, and inspection record.

Can Palmelle help with hospital discharge to skilled nursing at Lilac Manor Rehabilitation and Nursing Center?

Yes. Palmelle handles hospital discharge placement and emergency senior placement with a single Placement Specialist owning the case from intake to recommendation. Typical timeline: intake Monday, written recommendation Thursday, follow-up Friday. Call (888) 282-7256 to start, or use Help Me Choose for a comparison report on Lilac Manor Rehabilitation and Nursing Center and two other facilities on your shortlist.

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