Skilled nursing · Rochester, NY

The Hurlbut

1177 East Henrietta Road, Rochester, NY 14623

3 / 5CMS 160 bedsCapacity Apr 2026Inspected
PALMELLE

73

Top 27%

Federal · State

Solid

The Palmelle read

Solid. The Hurlbut carries a Palmelle Clarity Score of 73 out of 100, derived from federal CMS Care Compare data plus New York state records. Health inspection rating sits at 3-star, staffing at 2-star, quality measures at 4-star. Long-stay antipsychotic prescribing is at 10.1 percent, below the 14 percent national median. Long-stay sedative prescribing is at 4.8 percent, below the 15 percent national median. RN coverage is 0.2 hours per resident per day. Nurse turnover 54 percent.

Generated by Palmelle · updated monthly · sources: federal CMS Care Compare, New York DPH

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In their own words

No operator description yet.

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Services

What they offer.

Levels of care

Skilled nursing

Amenities

Operator has not yet shared amenities

What the data shows

The safety record, by the numbers.

Going right

5-star health inspection

Top federal score on the most recent inspection.

RN hours per resident, daily

This
0.2
National
0.78

Annual nurse turnover

This
54%
National
53%

No federal fines

Zero fines on record in the last 36 months.

Worth asking about

Antipsychotic, long-stay

This
10.1%
National
14%

Ask what behaviors the medication targets and what non-medication options were tried first.

Federal CMS + New York state data

The full inspection record.

Federal CMS ratings

Overall★★★★★3 / 5
Health inspection★★★★★3 / 5
Staffing★★★★★2 / 5
Quality measures★★★★4 / 5

Staffing

RN hours per resident, daily

This
0.2
Nat
0.78

Total nurse hours / resident, daily

This
3.66
Nat
3.62

Annual nurse turnover

This
54%
Nat
53%

Annual RN turnover

This
62%
Nat
47%

Quality measures · long-stay residents

Antipsychotic

This
10.1%
Nat
14%

Sedative / sleep med

This
4.8%
Nat
15%

Physical restraint

This
0.0%
Nat
1.1%

Falls with major injury

This
3.1%
Nat
1.6%

Penalties & status

No abuse iconNot special focusInspection currentZero federal fines (36mo)

Identity & licensing

CMS ID335341
OwnershipFor profit - Limited Liability company
ChainIndependent
Beds160
Avg residents114

Citations · last 36 months

  • Flagged by CMS data

    Registered nurse hours are 0.20 per resident per day — below the recommended minimum of 0.75 hours. RNs are responsible for clinical assessments and oversight. Low RN coverage is associated with higher rates of hospitalization and missed diagnoses.

    From the latest CMS Care Compare reconcile

Sources: federal CMS Care Compare, New York DPH · Last reconciled May 5, 2026

Questions families ask

Common questions.

What is the CMS rating for The Hurlbut?

The Hurlbut has an overall CMS Care Compare rating of 3 out of 5 stars. It scores 3 of 5 on health inspection, 2 of 5 on staffing, and 4 of 5 on quality measures. The overall rating averages these subscores with health inspection weighted more heavily.

Has The Hurlbut been cited for resident harm?

CMS data flagged 1 concern on the latest reconcile. The full record for The Hurlbut appears in the record section above.

Does The Hurlbut use antipsychotic medications?

10.1 percent of long-stay residents at The Hurlbut are on antipsychotic medications, below the 14 percent national median (CMS measure 481). Sedative and sleep-medication use is near the national median at 4.8 percent. Medications can be appropriate, but they are also commonly used to manage dementia-related behaviors instead of staffing or non-medication approaches. Worth asking on a tour: what behaviors the medication targets and what non-medication options were tried first.

What is The Hurlbut's Palmelle Clarity Score?

The Hurlbut has a Palmelle Clarity Score of 73 out of 100, putting it above the national median. The score is a composite of federal CMS and New York state inspection data. Higher is better.

How can I tour or contact The Hurlbut?

The Hurlbut is located at 1177 East Henrietta Road, Rochester, NY 14623. Phone: (585) 424-4770. Tour hours: contact facility for current schedule. If you would like a Palmelle senior placement advisor to compare this facility with two others on your shortlist and call them on your behalf, use Help Me Choose.

Is The Hurlbut a special focus facility?

The Hurlbut is not currently on the federal Special Focus Facility list, has no abuse icon on file, and no federal fines in the last 36 months.

What does F-689 mean on The Hurlbut's record?

F-689 is a federal CMS deficiency code for inadequate supervision resulting in actual resident harm. If The Hurlbut has any active citations or CMS conflict flags, they appear with their details in the record section above, along with any operator response.

How does The Hurlbut compare to other Rochester skilled nursing facilities?

The Hurlbut holds a Palmelle Clarity Score of 73. Browse the full Rochester directory to compare more facilities by score, staffing, and inspection record.

Can Palmelle help with hospital discharge to skilled nursing at The Hurlbut?

Yes. Palmelle handles hospital discharge placement and emergency senior placement with a single Placement Specialist owning the case from intake to recommendation. Typical timeline: intake Monday, written recommendation Thursday, follow-up Friday. Call (888) 282-7256 to start, or use Help Me Choose for a comparison report on The Hurlbut and two other facilities on your shortlist.

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