Skilled nursing · Rochester, NY

Monroe Community Hospital

435 East Henrietta Road, Rochester, NY 14620

1 / 5CMS 566 bedsCapacity Apr 2026Inspected
PALMELLE

31

Below median

Federal · State

Serious issues

The Palmelle read

Worth a closer look. Monroe Community Hospital carries a Palmelle Clarity Score of 31 out of 100, derived from federal CMS Care Compare data plus New York state records. Health inspection rating sits at 1-star, staffing at 3-star, quality measures at 4-star. Long-stay antipsychotic prescribing is at 18.7 percent, above the 14 percent national median. Long-stay sedative prescribing is at 9.5 percent, below the 15 percent national median. RN coverage is 0.51 hours per resident per day. Nurse turnover 45 percent.

Generated by Palmelle · updated monthly · sources: federal CMS Care Compare, New York DPH

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In their own words

No operator description yet.

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Services

What they offer.

Levels of care

Skilled nursing

Amenities

Operator has not yet shared amenities

What the data shows

The safety record, by the numbers.

Going right

5-star health inspection

Top federal score on the most recent inspection.

RN hours per resident, daily

This
0.51
National
0.78

Annual nurse turnover

This
45%
National
53%

Worth asking about

Antipsychotic, long-stay

This
18.7%
National
14%

Ask what behaviors the medication targets and what non-medication options were tried first.

Federal CMS + New York state data

The full inspection record.

Federal CMS ratings

Overall★★★★1 / 5
Health inspection★★★★1 / 5
Staffing★★★★★3 / 5
Quality measures★★★★4 / 5

Staffing

RN hours per resident, daily

This
0.51
Nat
0.78

Total nurse hours / resident, daily

This
4.1
Nat
3.62

Annual nurse turnover

This
45%
Nat
53%

Annual RN turnover

This
44%
Nat
47%

Quality measures · long-stay residents

Antipsychotic

This
18.7%
Nat
14%

Sedative / sleep med

This
9.5%
Nat
15%

Physical restraint

This
0.0%
Nat
1.1%

Falls with major injury

This
3.0%
Nat
1.6%

Penalties & status

No abuse iconNot special focusInspection current$140,693 in fines (2)

Identity & licensing

CMS ID335197
OwnershipGovernment - County
ChainIndependent
Beds566
Avg residents386

Citations · last 36 months

  • No federal conflict flags on record in the latest CMS reconcile.

Sources: federal CMS Care Compare, New York DPH · Last reconciled May 5, 2026

Questions families ask

Common questions.

What is the CMS rating for Monroe Community Hospital?

Monroe Community Hospital has an overall CMS Care Compare rating of 1 out of 5 stars. It scores 1 of 5 on health inspection, 3 of 5 on staffing, and 4 of 5 on quality measures. The overall rating averages these subscores with health inspection weighted more heavily.

Has Monroe Community Hospital been cited for resident harm?

It has $140,693 in federal fines across 2 penalties on record in the last 36 months. The full record for Monroe Community Hospital appears in the record section above.

Does Monroe Community Hospital use antipsychotic medications?

18.7 percent of long-stay residents at Monroe Community Hospital are on antipsychotic medications, above the 14 percent national median (CMS measure 481). Sedative and sleep-medication use is near the national median at 9.5 percent. Medications can be appropriate, but they are also commonly used to manage dementia-related behaviors instead of staffing or non-medication approaches. Worth asking on a tour: what behaviors the medication targets and what non-medication options were tried first.

What is Monroe Community Hospital's Palmelle Clarity Score?

Monroe Community Hospital has a Palmelle Clarity Score of 31 out of 100, putting it below the national median. The score is a composite of federal CMS and New York state inspection data. Higher is better.

How can I tour or contact Monroe Community Hospital?

Monroe Community Hospital is located at 435 East Henrietta Road, Rochester, NY 14620. Phone: (585) 760-6500. Tour hours: contact facility for current schedule. If you would like a Palmelle senior placement advisor to compare this facility with two others on your shortlist and call them on your behalf, use Help Me Choose.

Is Monroe Community Hospital a special focus facility?

Monroe Community Hospital is not on the federal Special Focus Facility list, but it does have $140,693 in federal fines on record. See the penalties and status section above.

What does F-689 mean on Monroe Community Hospital's record?

F-689 is a federal CMS deficiency code for inadequate supervision resulting in actual resident harm. If Monroe Community Hospital has any active citations or CMS conflict flags, they appear with their details in the record section above, along with any operator response.

How does Monroe Community Hospital compare to other Rochester skilled nursing facilities?

Monroe Community Hospital holds a Palmelle Clarity Score of 31. Browse the full Rochester directory to compare more facilities by score, staffing, and inspection record.

Can Palmelle help with hospital discharge to skilled nursing at Monroe Community Hospital?

Yes. Palmelle handles hospital discharge placement and emergency senior placement with a single Placement Specialist owning the case from intake to recommendation. Typical timeline: intake Monday, written recommendation Thursday, follow-up Friday. Call (888) 282-7256 to start, or use Help Me Choose for a comparison report on Monroe Community Hospital and two other facilities on your shortlist.

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