Skilled nursing · Rio Rancho, NM

The Suites Rio Vista

2410 19th Street SE, Rio Rancho, NM 87124

2 / 5CMS 136 bedsCapacity May 2026Inspected

PALMELLE

Below median

Federal · State

Serious issues

The Palmelle read

Worth a closer look. The Suites Rio Vista carries a Palmelle Clarity Score of 12 out of 100, derived from federal CMS Care Compare data plus New Mexico state records. Health inspection rating sits at 2-star, staffing at 2-star, quality measures at 4-star. Long-stay antipsychotic prescribing is at 6.0 percent, below the 14 percent national median. Long-stay sedative prescribing is at 29.8 percent, above the 15 percent national median. RN coverage is 0.5 hours per resident per day. Nurse turnover 70 percent.

Generated by Palmelle · updated monthly · sources: federal CMS Care Compare, New Mexico DPH

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In their own words

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Services

What they offer.

Levels of care

Skilled nursing

Amenities

Operator has not yet shared amenities

What the data shows

The safety record, by the numbers.

Going right

Low antipsychotic prescribing

This

6.0%

National

14%

Below national median. Suggests staff manages behaviors with non-medication approaches.

Worth asking about

High sedative / sleep-medication prescribing

This

29.8%

National

15%

Above national median. Worth asking — sedative use sometimes rises when antipsychotic prescribing comes under pressure.

Abuse-icon designation on CMS public list

Ask the administrator what specific incident triggered the designation and what has changed since.

Federal CMS + New Mexico state data

The full inspection record.

Federal CMS ratings

Overall★★★★★2 / 5

Health inspection★★★★★2 / 5

Staffing★★★★★2 / 5

Quality measures★★★★★4 / 5

Staffing

RN hours per resident, daily

This

0.5

Nat

0.78

Total nurse hours / resident, daily

This

3.32

Nat

3.62

Annual nurse turnover

This

70%

Nat

53%

Annual RN turnover

This

90%

Nat

47%

Quality measures · long-stay residents

Antipsychotic

This

6.0%

Nat

14%

Sedative / sleep med

This

29.8%

Nat

15%

Physical restraint

This

0.0%

Nat

1.1%

Falls with major injury

This

2.0%

Nat

1.6%

Penalties & status

Abuse finding on recordNot special focusInspection current$17,215 in fines (1)

Identity & licensing

CMS ID325127

OwnershipFor profit - Limited Liability company

ChainIndependent

Beds136

Avg residents82

Citations · last 36 months

Flagged by CMS data
CMS has placed an abuse icon on this facility, indicating a substantiated finding of abuse, neglect, or exploitation of a resident. This is one of the most serious flags CMS assigns.
From the latest CMS Care Compare reconcile
Flagged by CMS data
Long-stay antianxiety / sleep medication rate is 30%. This category often shifts up when antipsychotic prescribing is restricted — different drug class, same effect on the resident. Worth asking the facility's prescribing rate for both classes side by side.
From the latest CMS Care Compare reconcile
Flagged by CMS data
Long-stay antipsychotic rate is just 6% — well below the national median of about 14%. This facility is treating behavior and dementia symptoms with engagement, environmental design, and personalized routines instead of prescriptions. That's hard to do and rare to find.
From the latest CMS Care Compare reconcile

Sources: federal CMS Care Compare, New Mexico DPH · Last reconciled Jun 3, 2026

Questions families ask

Common questions.

What is the CMS rating for The Suites Rio Vista?

The Suites Rio Vista has an overall CMS Care Compare rating of 2 out of 5 stars. It scores 2 of 5 on health inspection, 2 of 5 on staffing, and 4 of 5 on quality measures. The overall rating averages these subscores with health inspection weighted more heavily.

Has The Suites Rio Vista been cited for resident harm?

CMS has placed an abuse icon on this facility, indicating a substantiated finding of abuse, neglect, or exploitation of a resident. It has $17,215 in federal fines across 1 penalty on record in the last 36 months. The full record for The Suites Rio Vista appears in the record section above.

Does The Suites Rio Vista use antipsychotic medications?

6.0 percent of long-stay residents at The Suites Rio Vista are on antipsychotic medications, below the 14 percent national median (CMS measure 481). Sedative and sleep-medication use is elevated at 29.8 percent. Medications can be appropriate, but they are also commonly used to manage dementia-related behaviors instead of staffing or non-medication approaches. Worth asking on a tour: what behaviors the medication targets and what non-medication options were tried first.

What is The Suites Rio Vista's Palmelle Clarity Score?

The Suites Rio Vista has a Palmelle Clarity Score of 12 out of 100, putting it below the national median. The score is a composite of federal CMS and New Mexico state inspection data. Higher is better.

How can I tour or contact The Suites Rio Vista?

The Suites Rio Vista is located at 2410 19th Street SE, Rio Rancho, NM 87124. Phone: (505) 452-4200. Tour hours: contact facility for current schedule. If you would like a Palmelle senior placement advisor to compare this facility with two others on your shortlist and call them on your behalf, use Help Me Choose.

Is The Suites Rio Vista a special focus facility?

The Suites Rio Vista is not on the federal Special Focus Facility list, but it does have an abuse icon and $17,215 in federal fines on record. See the penalties and status section above.

What does F-689 mean on The Suites Rio Vista's record?

F-689 is a federal CMS deficiency code for inadequate supervision resulting in actual resident harm. If The Suites Rio Vista has any active citations or CMS conflict flags, they appear with their details in the record section above, along with any operator response.

How does The Suites Rio Vista compare to other Rio Rancho skilled nursing facilities?

The Suites Rio Vista holds a Palmelle Clarity Score of 12. Browse the full Rio Rancho directory to compare more facilities by score, staffing, and inspection record.

Can Palmelle help with hospital discharge to skilled nursing at The Suites Rio Vista?

Yes. Palmelle handles hospital discharge placement and emergency senior placement with a single Placement Specialist owning the case from intake to recommendation. Typical timeline: intake Monday, written recommendation Thursday, follow-up Friday. Call (888) 282-7256 to start, or use Help Me Choose for a comparison report on The Suites Rio Vista and two other facilities on your shortlist.

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