Skilled nursing · Burlington, NJ

Complete Care At Burlington Woods, Llc

115 SUNSET ROAD, Burlington, NJ 08016

3 / 5CMS 215 bedsCapacity May 2026Inspected
PALMELLE

60

Below median

Federal · State

Mixed

The Palmelle read

Mixed. Complete Care At Burlington Woods, Llc carries a Palmelle Clarity Score of 60 out of 100, derived from federal CMS Care Compare data plus New Jersey state records. Health inspection rating sits at 3-star, staffing at 3-star, quality measures at 4-star. Long-stay antipsychotic prescribing is at 17.2 percent, above the 14 percent national median. Long-stay sedative prescribing is at 22.5 percent, above the 15 percent national median. RN coverage is 0.44 hours per resident per day. Nurse turnover 33 percent.

Generated by Palmelle · updated monthly · sources: federal CMS Care Compare, New Jersey DPH

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In their own words

No operator description yet.

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Services

What they offer.

Levels of care

Skilled nursing

Amenities

Operator has not yet shared amenities

What the data shows

The safety record, by the numbers.

Going right

Stable nursing staff

This
33.3%
National
53%

Lower turnover than national median — residents see the same caregivers more consistently.

Worth asking about

Depressive symptoms in residents

Above national median. Ask about social activities, mental-health support, and engagement programs.

Federal CMS + New Jersey state data

The full inspection record.

Federal CMS ratings

Overall★★★★★3 / 5
Health inspection★★★★★3 / 5
Staffing★★★★★3 / 5
Quality measures★★★★4 / 5

Staffing

RN hours per resident, daily

This
0.44
Nat
0.78

Total nurse hours / resident, daily

This
3.56
Nat
3.62

Annual nurse turnover

This
33%
Nat
53%

Annual RN turnover

This
19%
Nat
47%

Quality measures · long-stay residents

Antipsychotic

This
17.2%
Nat
14%

Sedative / sleep med

This
22.5%
Nat
15%

Physical restraint

This
0.0%
Nat
1.1%

Falls with major injury

This
2.1%
Nat
1.6%

Penalties & status

No abuse iconNot special focusInspection current$63,469 in fines (1)

Identity & licensing

CMS ID315050
OwnershipFor profit - Limited Liability company
ChainIndependent
Beds215
Avg residents170

Citations · last 36 months

  • Flagged by CMS data

    Long-stay depressive-symptoms rate is 19.3% — above the national median of about 10%. Often indicates residents are alone in rooms with no activities program or social engagement. Pairs with mobility decline. Worth asking how many group activities residents actually attend per week.

    From the latest CMS Care Compare reconcile

  • Flagged by CMS data

    Annual nursing staff turnover is 33% — well below the industry average of 50-60%. The same caregivers are coming back week after week, which means residents see familiar faces who know their preferences and history. Continuity of care is one of the biggest invisible quality signals.

    From the latest CMS Care Compare reconcile

Sources: federal CMS Care Compare, New Jersey DPH · Last reconciled Jun 3, 2026

Questions families ask

Common questions.

What is the CMS rating for Complete Care At Burlington Woods, Llc?

Complete Care At Burlington Woods, Llc has an overall CMS Care Compare rating of 3 out of 5 stars. It scores 3 of 5 on health inspection, 3 of 5 on staffing, and 4 of 5 on quality measures. The overall rating averages these subscores with health inspection weighted more heavily.

Has Complete Care At Burlington Woods, Llc been cited for resident harm?

It has $63,469 in federal fines across 1 penalty on record in the last 36 months. CMS data flagged 2 concerns on the latest reconcile. The full record for Complete Care At Burlington Woods, Llc appears in the record section above.

Does Complete Care At Burlington Woods, Llc use antipsychotic medications?

17.2 percent of long-stay residents at Complete Care At Burlington Woods, Llc are on antipsychotic medications, above the 14 percent national median (CMS measure 481). Sedative and sleep-medication use is elevated at 22.5 percent. Medications can be appropriate, but they are also commonly used to manage dementia-related behaviors instead of staffing or non-medication approaches. Worth asking on a tour: what behaviors the medication targets and what non-medication options were tried first.

What is Complete Care At Burlington Woods, Llc's Palmelle Clarity Score?

Complete Care At Burlington Woods, Llc has a Palmelle Clarity Score of 60 out of 100, putting it near the national median. The score is a composite of federal CMS and New Jersey state inspection data. Higher is better.

How can I tour or contact Complete Care At Burlington Woods, Llc?

Complete Care At Burlington Woods, Llc is located at 115 SUNSET ROAD, Burlington, NJ 08016. Phone: (609) 387-3620. Tour hours: contact facility for current schedule. If you would like a Palmelle senior placement advisor to compare this facility with two others on your shortlist and call them on your behalf, use Help Me Choose.

Is Complete Care At Burlington Woods, Llc a special focus facility?

Complete Care At Burlington Woods, Llc is not on the federal Special Focus Facility list, but it does have $63,469 in federal fines on record. See the penalties and status section above.

What does F-689 mean on Complete Care At Burlington Woods, Llc's record?

F-689 is a federal CMS deficiency code for inadequate supervision resulting in actual resident harm. If Complete Care At Burlington Woods, Llc has any active citations or CMS conflict flags, they appear with their details in the record section above, along with any operator response.

How does Complete Care At Burlington Woods, Llc compare to other Burlington skilled nursing facilities?

Complete Care At Burlington Woods, Llc holds a Palmelle Clarity Score of 60. Browse the full Burlington directory to compare more facilities by score, staffing, and inspection record.

Can Palmelle help with hospital discharge to skilled nursing at Complete Care At Burlington Woods, Llc?

Yes. Palmelle handles hospital discharge placement and emergency senior placement with a single Placement Specialist owning the case from intake to recommendation. Typical timeline: intake Monday, written recommendation Thursday, follow-up Friday. Call (888) 282-7256 to start, or use Help Me Choose for a comparison report on Complete Care At Burlington Woods, Llc and two other facilities on your shortlist.

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