Skilled nursing · Saint Paul, MN

Hayes Residence

1620 RANDOLPH AVENUE, Saint Paul, MN 55105

2 / 5CMS 40 bedsCapacity Apr 2026Inspected
PALMELLE

50

Below median

Federal · State

Mixed

The Palmelle read

Worth a closer look. Hayes Residence carries a Palmelle Clarity Score of 50 out of 100, derived from federal CMS Care Compare data plus Minnesota state records. Health inspection rating sits at 2-star, staffing at 3-star, quality measures at 4-star. Long-stay antipsychotic prescribing is at 53.1 percent, above the 14 percent national median. Long-stay sedative prescribing is at 27.1 percent, above the 15 percent national median. RN coverage is 0.45 hours per resident per day. Nurse turnover 58 percent.

Generated by Palmelle · updated monthly · sources: federal CMS Care Compare, Minnesota DPH

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In their own words

No operator description yet.

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Services

What they offer.

Levels of care

Skilled nursing

Amenities

Operator has not yet shared amenities

What the data shows

The safety record, by the numbers.

Going right

5-star health inspection

Top federal score on the most recent inspection.

RN hours per resident, daily

This
0.45
National
0.78

Annual nurse turnover

This
58%
National
53%

No federal fines

Zero fines on record in the last 36 months.

Worth asking about

Antipsychotic, long-stay

This
53.1%
National
14%

Ask what behaviors the medication targets and what non-medication options were tried first.

Federal CMS + Minnesota state data

The full inspection record.

Federal CMS ratings

Overall★★★★★2 / 5
Health inspection★★★★★2 / 5
Staffing★★★★★3 / 5
Quality measures★★★★4 / 5

Staffing

RN hours per resident, daily

This
0.45
Nat
0.78

Total nurse hours / resident, daily

This
2.75
Nat
3.62

Annual nurse turnover

This
58%
Nat
53%

Annual RN turnover

This
83%
Nat
47%

Quality measures · long-stay residents

Antipsychotic

This
53.1%
Nat
14%

Sedative / sleep med

This
27.1%
Nat
15%

Physical restraint

This
0.0%
Nat
1.1%

Falls with major injury

This
3.7%
Nat
1.6%

Penalties & status

No abuse iconNot special focusInspection currentZero federal fines (36mo)

Identity & licensing

CMS ID24E508
OwnershipFor profit - Corporation
ChainIndependent
Beds40
Avg residents32

Citations · last 36 months

  • Flagged by CMS data

    This facility's long-stay antipsychotic rate is 53% — roughly three times the national median of about 14%. CMS already excludes residents with schizophrenia, Tourette's, and Huntington's from this measure, so this reflects prescribing for residents who don't have a primary psychotic diagnosis. Worth asking on a tour: 'How does my parent get back off these meds if started?'

    From the latest CMS Care Compare reconcile

  • Flagged by CMS data

    Long-stay antianxiety / sleep medication rate is 27%. This category often shifts up when antipsychotic prescribing is restricted — different drug class, same effect on the resident. Worth asking the facility's prescribing rate for both classes side by side.

    From the latest CMS Care Compare reconcile

Sources: federal CMS Care Compare, Minnesota DPH · Last reconciled May 5, 2026

Questions families ask

Common questions.

What is the CMS rating for Hayes Residence?

Hayes Residence has an overall CMS Care Compare rating of 2 out of 5 stars. It scores 2 of 5 on health inspection, 3 of 5 on staffing, and 4 of 5 on quality measures. The overall rating averages these subscores with health inspection weighted more heavily.

Has Hayes Residence been cited for resident harm?

CMS data flagged 2 concerns on the latest reconcile. The full record for Hayes Residence appears in the record section above.

Does Hayes Residence use antipsychotic medications?

53.1 percent of long-stay residents at Hayes Residence are on antipsychotic medications, above the 14 percent national median (CMS measure 481). Sedative and sleep-medication use is elevated at 27.1 percent. Medications can be appropriate, but they are also commonly used to manage dementia-related behaviors instead of staffing or non-medication approaches. Worth asking on a tour: what behaviors the medication targets and what non-medication options were tried first.

What is Hayes Residence's Palmelle Clarity Score?

Hayes Residence has a Palmelle Clarity Score of 50 out of 100, putting it near the national median. The score is a composite of federal CMS and Minnesota state inspection data. Higher is better.

How can I tour or contact Hayes Residence?

Hayes Residence is located at 1620 RANDOLPH AVENUE, Saint Paul, MN 55105. Phone: (651) 690-4458. Tour hours: contact facility for current schedule. If you would like a Palmelle senior placement advisor to compare this facility with two others on your shortlist and call them on your behalf, use Help Me Choose.

Is Hayes Residence a special focus facility?

Hayes Residence is not currently on the federal Special Focus Facility list, has no abuse icon on file, and no federal fines in the last 36 months.

What does F-689 mean on Hayes Residence's record?

F-689 is a federal CMS deficiency code for inadequate supervision resulting in actual resident harm. If Hayes Residence has any active citations or CMS conflict flags, they appear with their details in the record section above, along with any operator response.

How does Hayes Residence compare to other Saint Paul skilled nursing facilities?

Hayes Residence holds a Palmelle Clarity Score of 50. Browse the full Saint Paul directory to compare more facilities by score, staffing, and inspection record.

Can Palmelle help with hospital discharge to skilled nursing at Hayes Residence?

Yes. Palmelle handles hospital discharge placement and emergency senior placement with a single Placement Specialist owning the case from intake to recommendation. Typical timeline: intake Monday, written recommendation Thursday, follow-up Friday. Call (888) 282-7256 to start, or use Help Me Choose for a comparison report on Hayes Residence and two other facilities on your shortlist.

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