Skilled nursing · Danvers, MA

New England Homes for the Deaf, Inc

154 WATER STREET, Danvers, MA 01923

4 / 5CMS 81 bedsCapacity May 2026Inspected

PALMELLE

Below median

Federal · State

Serious issues

The Palmelle read

Worth a closer look. New England Homes for the Deaf, Inc carries a Palmelle Clarity Score of 30 out of 100, derived from federal CMS Care Compare data plus Massachusetts state records. Health inspection rating sits at 3-star, staffing at 5-star, quality measures at 2-star. Long-stay antipsychotic prescribing is at 23.5 percent, above the 14 percent national median. Long-stay sedative prescribing is at 20.8 percent, above the 15 percent national median. RN coverage is 0.84 hours per resident per day. Nurse turnover 38 percent.

Generated by Palmelle · updated monthly · sources: federal CMS Care Compare, Massachusetts DPH

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In their own words

No operator description yet.

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Services

What they offer.

Levels of care

Skilled nursing

Amenities

Operator has not yet shared amenities

What the data shows

The safety record, by the numbers.

Going right

Medicare/Medicaid certified

Operating in Danvers.

Worth asking about

Reported staffing levels questioned

CMS payroll data and self-reported staffing don't match. Ask the administrator about staffing levels by shift.

Falls with major injury

This

6.2%

National

1.6%

Above national median. Ask about fall-prevention protocols and individual risk assessment.

Decline in mobility

Above national median. Ask about activity programs, physical therapy frequency, and resident engagement.

Federal CMS + Massachusetts state data

The full inspection record.

Federal CMS ratings

Overall★★★★★4 / 5

Health inspection★★★★★3 / 5

Staffing★★★★★5 / 5

Quality measures★★★★★2 / 5

Staffing

RN hours per resident, daily

This

0.84

Nat

0.78

Total nurse hours / resident, daily

This

5.2

Nat

3.62

Annual nurse turnover

This

38%

Nat

53%

Annual RN turnover

This

Nat

47%

Quality measures · long-stay residents

Antipsychotic

This

23.5%

Nat

14%

Sedative / sleep med

This

20.8%

Nat

15%

Physical restraint

This

0.0%

Nat

1.1%

Falls with major injury

This

6.2%

Nat

1.6%

Penalties & status

No abuse iconNot special focusInspection current$3,174 in fines (1)

Identity & licensing

CMS ID225768

OwnershipNon profit - Corporation

ChainIndependent

Beds81

Avg residents28

Citations · last 36 months

Flagged by CMS data
This facility reports 5.0-star staffing levels but resident outcomes are only 2.0 stars. High staffing ratings with poor resident outcomes suggest the staffing numbers may not reflect the quality of care residents actually receive.
From the latest CMS Care Compare reconcile
Flagged by CMS data
This facility has received 1 federal fine(s) but still shows a 4.0-star overall rating. Federal penalties are serious — they indicate violations found during inspections. A high rating alongside recent penalties warrants extra scrutiny.
From the latest CMS Care Compare reconcile
Flagged by CMS data
Falls with major injury rate is 6.2% — above the national median of about 3%. A spike usually means call lights aren't getting answered fast enough or the facility is short on aides during transfer-heavy hours like mealtimes. Worth asking how long the call-light response window is during evening shifts.
From the latest CMS Care Compare reconcile
Flagged by CMS data
Mobility-decline rate is 29.0% — meaning that share of long-stay residents lost ability to move between measurements (above the national median of about 17%). High decline suggests no PT/OT program or no daily walking — residents are being allowed to become bed-bound. Worth asking what the rehab and activities calendar actually looks like.
From the latest CMS Care Compare reconcile

Sources: federal CMS Care Compare, Massachusetts DPH · Last reconciled Jun 3, 2026

Questions families ask

Common questions.

What is the CMS rating for New England Homes for the Deaf, Inc?

New England Homes for the Deaf, Inc has an overall CMS Care Compare rating of 4 out of 5 stars. It scores 3 of 5 on health inspection, 5 of 5 on staffing, and 2 of 5 on quality measures. The overall rating averages these subscores with health inspection weighted more heavily.

Has New England Homes for the Deaf, Inc been cited for resident harm?

It has $3,174 in federal fines across 1 penalty on record in the last 36 months. CMS data flagged 4 concerns on the latest reconcile. The full record for New England Homes for the Deaf, Inc appears in the record section above.

Does New England Homes for the Deaf, Inc use antipsychotic medications?

23.5 percent of long-stay residents at New England Homes for the Deaf, Inc are on antipsychotic medications, above the 14 percent national median (CMS measure 481). Sedative and sleep-medication use is elevated at 20.8 percent. Medications can be appropriate, but they are also commonly used to manage dementia-related behaviors instead of staffing or non-medication approaches. Worth asking on a tour: what behaviors the medication targets and what non-medication options were tried first.

What is New England Homes for the Deaf, Inc's Palmelle Clarity Score?

New England Homes for the Deaf, Inc has a Palmelle Clarity Score of 30 out of 100, putting it below the national median. The score is a composite of federal CMS and Massachusetts state inspection data. Higher is better.

How can I tour or contact New England Homes for the Deaf, Inc?

New England Homes for the Deaf, Inc is located at 154 WATER STREET, Danvers, MA 01923. Phone: (978) 774-0445. Tour hours: contact facility for current schedule. If you would like a Palmelle senior placement advisor to compare this facility with two others on your shortlist and call them on your behalf, use Help Me Choose.

Is New England Homes for the Deaf, Inc a special focus facility?

New England Homes for the Deaf, Inc is not on the federal Special Focus Facility list, but it does have $3,174 in federal fines on record. See the penalties and status section above.

What does F-689 mean on New England Homes for the Deaf, Inc's record?

F-689 is a federal CMS deficiency code for inadequate supervision resulting in actual resident harm. If New England Homes for the Deaf, Inc has any active citations or CMS conflict flags, they appear with their details in the record section above, along with any operator response.

How does New England Homes for the Deaf, Inc compare to other Danvers skilled nursing facilities?

New England Homes for the Deaf, Inc holds a Palmelle Clarity Score of 30. Browse the full Danvers directory to compare more facilities by score, staffing, and inspection record.

Can Palmelle help with hospital discharge to skilled nursing at New England Homes for the Deaf, Inc?

Yes. Palmelle handles hospital discharge placement and emergency senior placement with a single Placement Specialist owning the case from intake to recommendation. Typical timeline: intake Monday, written recommendation Thursday, follow-up Friday. Call (888) 282-7256 to start, or use Help Me Choose for a comparison report on New England Homes for the Deaf, Inc and two other facilities on your shortlist.

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