Skilled nursing · Annapolis, MD

Complete Care At Annapolis

900 VAN BUREN STREET, Annapolis, MD 21403

5 / 5CMS 97 bedsCapacity May 2026Inspected

PALMELLE

Top 15%

Federal · State

Strong

The Palmelle read

Strong. Complete Care At Annapolis carries a Palmelle Clarity Score of 85 out of 100, derived from federal CMS Care Compare data plus Maryland state records. Health inspection rating sits at 4-star, staffing at 3-star, quality measures at 5-star. Long-stay antipsychotic prescribing is at 5.3 percent, below the 14 percent national median. Long-stay sedative prescribing is at 10.2 percent, below the 15 percent national median. RN coverage is 0.71 hours per resident per day. Nurse turnover 45 percent.

Generated by Palmelle · updated monthly · sources: federal CMS Care Compare, Maryland DPH

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In their own words

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Services

What they offer.

Levels of care

Skilled nursing

Amenities

Operator has not yet shared amenities

What the data shows

The safety record, by the numbers.

Going right

5-star health inspection

Top federal score on the most recent inspection.

No federal fines

Zero fines on record in the last 36 months.

Low antipsychotic prescribing

This

5.3%

National

14%

Below national median. Suggests staff manages behaviors with non-medication approaches.

Low rate of falls with major injury

This

0.0%

National

1.6%

Below national median. Suggests careful fall-risk assessment and active monitoring.

Worth asking about

Depressive symptoms in residents

Above national median. Ask about social activities, mental-health support, and engagement programs.

Federal CMS + Maryland state data

The full inspection record.

Federal CMS ratings

Overall★★★★★5 / 5

Health inspection★★★★★4 / 5

Staffing★★★★★3 / 5

Quality measures★★★★★5 / 5

Staffing

RN hours per resident, daily

This

0.71

Nat

0.78

Total nurse hours / resident, daily

This

3.77

Nat

3.62

Annual nurse turnover

This

45%

Nat

53%

Annual RN turnover

This

53%

Nat

47%

Quality measures · long-stay residents

Antipsychotic

This

5.3%

Nat

14%

Sedative / sleep med

This

10.2%

Nat

15%

Physical restraint

This

0.0%

Nat

1.1%

Falls with major injury

This

0.0%

Nat

1.6%

Penalties & status

No abuse iconNot special focusInspection currentZero federal fines (36mo)

Identity & licensing

CMS ID215005

OwnershipFor profit - Limited Liability company

ChainIndependent

Beds97

Avg residents75

Citations · last 36 months

Flagged by CMS data
Long-stay depressive-symptoms rate is 49.4% — above the national median of about 10%. Often indicates residents are alone in rooms with no activities program or social engagement. Pairs with mobility decline. Worth asking how many group activities residents actually attend per week.
From the latest CMS Care Compare reconcile
Flagged by CMS data
Long-stay antipsychotic rate is just 5% — well below the national median of about 14%. This facility is treating behavior and dementia symptoms with engagement, environmental design, and personalized routines instead of prescriptions. That's hard to do and rare to find.
From the latest CMS Care Compare reconcile
Flagged by CMS data
Falls with major injury rate is 0.0% — well below the national median. Call lights are getting answered fast and aides are present during transfer-heavy hours. This is a hard number to keep low.
From the latest CMS Care Compare reconcile

Sources: federal CMS Care Compare, Maryland DPH · Last reconciled Jun 3, 2026

Questions families ask

Common questions.

What is the CMS rating for Complete Care At Annapolis?

Complete Care At Annapolis has an overall CMS Care Compare rating of 5 out of 5 stars. It scores 4 of 5 on health inspection, 3 of 5 on staffing, and 5 of 5 on quality measures. The overall rating averages these subscores with health inspection weighted more heavily.

Has Complete Care At Annapolis been cited for resident harm?

CMS data flagged 3 concerns on the latest reconcile. The full record for Complete Care At Annapolis appears in the record section above.

Does Complete Care At Annapolis use antipsychotic medications?

5.3 percent of long-stay residents at Complete Care At Annapolis are on antipsychotic medications, below the 14 percent national median (CMS measure 481). Sedative and sleep-medication use is near the national median at 10.2 percent. Medications can be appropriate, but they are also commonly used to manage dementia-related behaviors instead of staffing or non-medication approaches. Worth asking on a tour: what behaviors the medication targets and what non-medication options were tried first.

What is Complete Care At Annapolis's Palmelle Clarity Score?

Complete Care At Annapolis has a Palmelle Clarity Score of 85 out of 100, placing it among the top-scoring facilities nationwide. The score is a composite of federal CMS and Maryland state inspection data. Higher is better.

How can I tour or contact Complete Care At Annapolis?

Complete Care At Annapolis is located at 900 VAN BUREN STREET, Annapolis, MD 21403. Phone: (410) 267-8653. Tour hours: contact facility for current schedule. If you would like a Palmelle senior placement advisor to compare this facility with two others on your shortlist and call them on your behalf, use Help Me Choose.

Is Complete Care At Annapolis a special focus facility?

Complete Care At Annapolis is not currently on the federal Special Focus Facility list, has no abuse icon on file, and no federal fines in the last 36 months.

What does F-689 mean on Complete Care At Annapolis's record?

F-689 is a federal CMS deficiency code for inadequate supervision resulting in actual resident harm. If Complete Care At Annapolis has any active citations or CMS conflict flags, they appear with their details in the record section above, along with any operator response.

How does Complete Care At Annapolis compare to other Annapolis skilled nursing facilities?

Complete Care At Annapolis holds a Palmelle Clarity Score of 85. Browse the full Annapolis directory to compare more facilities by score, staffing, and inspection record.

Can Palmelle help with hospital discharge to skilled nursing at Complete Care At Annapolis?

Yes. Palmelle handles hospital discharge placement and emergency senior placement with a single Placement Specialist owning the case from intake to recommendation. Typical timeline: intake Monday, written recommendation Thursday, follow-up Friday. Call (888) 282-7256 to start, or use Help Me Choose for a comparison report on Complete Care At Annapolis and two other facilities on your shortlist.

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