Skilled nursing · Pensacola, FL

Willowbrooke Court At Azalea Trace

10100 HILLVIEW DR, Pensacola, FL 32514

5 / 5CMS 24 bedsCapacity Apr 2026Inspected

PALMELLE

Top 5%

Federal · State

Strong

The Palmelle read

Strong. Willowbrooke Court At Azalea Trace carries a Palmelle Clarity Score of 95 out of 100, derived from federal CMS Care Compare data plus Florida state records. Health inspection rating sits at 5-star, staffing at 5-star, quality measures at 4-star. RN coverage is 1.21 hours per resident per day. Nurse turnover 30 percent.

Generated by Palmelle · updated monthly · sources: federal CMS Care Compare, Florida DPH

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Call (888) 282-7256 to talk with a Placement Specialist. Intake Monday, written recommendation Thursday, follow-up Friday.

In their own words

No operator description yet.

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Services

What they offer.

Levels of care

Skilled nursing

Amenities

Operator has not yet shared amenities

What the data shows

The safety record, by the numbers.

Going right

5-star health inspection

Top federal score on the most recent inspection.

No federal fines

Zero fines on record in the last 36 months.

Worth asking about

Tour-day questions

Ask about staff-to-resident ratio by shift, weekend coverage, and how recent inspections went.

Federal CMS + Florida state data

The full inspection record.

Federal CMS ratings

Overall★★★★★5 / 5

Health inspection★★★★★5 / 5

Staffing★★★★★5 / 5

Quality measures★★★★★4 / 5

Staffing

RN hours per resident, daily

This

1.21

Nat

0.78

Total nurse hours / resident, daily

This

4.47

Nat

3.62

Annual nurse turnover

This

30%

Nat

53%

Annual RN turnover

This

40%

Nat

47%

Quality measures · long-stay residents

Antipsychotic

This

No data

Nat

14%

Sedative / sleep med

This

No data

Nat

15%

Physical restraint

This

No data

Nat

1.1%

Falls with major injury

This

No data

Nat

1.6%

Penalties & status

No abuse iconNot special focusInspection currentZero federal fines (36mo)

Identity & licensing

CMS ID105444

OwnershipNon profit - Corporation

ChainIndependent

Beds24

Avg residents9

Citations · last 36 months

No federal conflict flags on record in the latest CMS reconcile.

Sources: federal CMS Care Compare, Florida DPH · Last reconciled May 5, 2026

Questions families ask

Common questions.

What is the CMS rating for Willowbrooke Court At Azalea Trace?

Willowbrooke Court At Azalea Trace has an overall CMS Care Compare rating of 5 out of 5 stars. It scores 5 of 5 on health inspection, 5 of 5 on staffing, and 4 of 5 on quality measures. The overall rating averages these subscores with health inspection weighted more heavily.

Has Willowbrooke Court At Azalea Trace been cited for resident harm?

Willowbrooke Court At Azalea Trace has no abuse icon, no federal fines, and no CMS conflict flags on record in the latest reconcile. The full citation record appears in the record section above.

What is Willowbrooke Court At Azalea Trace's Palmelle Clarity Score?

Willowbrooke Court At Azalea Trace has a Palmelle Clarity Score of 95 out of 100, placing it among the top-scoring facilities nationwide. The score is a composite of federal CMS and Florida state inspection data. Higher is better.

How can I tour or contact Willowbrooke Court At Azalea Trace?

Willowbrooke Court At Azalea Trace is located at 10100 HILLVIEW DR, Pensacola, FL 32514. Phone: (850) 478-5200. Tour hours: contact facility for current schedule. If you would like a Palmelle senior placement advisor to compare this facility with two others on your shortlist and call them on your behalf, use Help Me Choose.

Is Willowbrooke Court At Azalea Trace a special focus facility?

Willowbrooke Court At Azalea Trace is not currently on the federal Special Focus Facility list, has no abuse icon on file, and no federal fines in the last 36 months.

What does F-689 mean on Willowbrooke Court At Azalea Trace's record?

F-689 is a federal CMS deficiency code for inadequate supervision resulting in actual resident harm. If Willowbrooke Court At Azalea Trace has any active citations or CMS conflict flags, they appear with their details in the record section above, along with any operator response.

How does Willowbrooke Court At Azalea Trace compare to other Pensacola skilled nursing facilities?

Willowbrooke Court At Azalea Trace holds a Palmelle Clarity Score of 95. Browse the full Pensacola directory to compare more facilities by score, staffing, and inspection record.

Can Palmelle help with hospital discharge to skilled nursing at Willowbrooke Court At Azalea Trace?

Yes. Palmelle handles hospital discharge placement and emergency senior placement with a single Placement Specialist owning the case from intake to recommendation. Typical timeline: intake Monday, written recommendation Thursday, follow-up Friday. Call (888) 282-7256 to start, or use Help Me Choose for a comparison report on Willowbrooke Court At Azalea Trace and two other facilities on your shortlist.

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