Skilled nursing · Lakeland, FL

Lakeland Hills Center

610 E BELLA VISTA DR, Lakeland, FL 33805

2 / 5CMS 120 bedsCapacity Apr 2026Inspected

PALMELLE

Below median

Federal · State

Serious issues

The Palmelle read

Worth a closer look. Lakeland Hills Center carries a Palmelle Clarity Score of 11 out of 100, derived from federal CMS Care Compare data plus Florida state records. Health inspection rating sits at 1-star, staffing at 1-star, quality measures at 5-star. Long-stay antipsychotic prescribing is at 14.8 percent versus a 14 percent national median. RN coverage is 0.39 hours per resident per day. Nurse turnover 51 percent.

Generated by Palmelle · updated monthly · sources: federal CMS Care Compare, Florida DPH

In their own words

No operator description yet.

Claim this listing →

Services

What they offer.

Levels of care

Skilled nursing

Amenities

Operator has not yet shared amenities

What the data shows

The record, by the numbers.

Going right

5-star health inspection

Top federal score on the most recent inspection.

RN hours per resident, daily

This

0.39

National

0.78

Annual nurse turnover

This

51%

National

53%

No federal fines

Zero fines on record in the last 36 months.

Worth asking about

Antipsychotic, long-stay

This

14.8%

National

14%

Ask what behaviors the medication targets and what non-medication options were tried first.

Federal CMS + Florida state data

The full record.

Federal CMS ratings

Overall★★★★★2 / 5

Health inspection★★★★★1 / 5

Staffing★★★★★1 / 5

Quality measures★★★★★5 / 5

Staffing

RN hours per resident, daily

This

0.39

Nat

0.78

Total nurse hours / resident, daily

This

3.13

Nat

3.62

Annual nurse turnover

This

51%

Nat

53%

Annual RN turnover

This

80%

Nat

47%

Quality measures · long-stay residents

Antipsychotic

This

14.8%

Nat

14%

Sedative / sleep med

This

14.6%

Nat

15%

Physical restraint

This

0.0%

Nat

1.1%

Falls with major injury

This

3.9%

Nat

1.6%

Penalties & status

Abuse finding on recordNot special focusInspection current$139,373 in fines (1)

Identity & licensing

CMS ID105283

OwnershipNon profit - Corporation

ChainIndependent

Beds120

Avg residents118

Citations · last 36 months

Flagged by CMS data
CMS has placed an abuse icon on this facility, indicating a substantiated finding of abuse, neglect, or exploitation of a resident. This is one of the most serious flags CMS assigns.
From the latest CMS Care Compare reconcile
Flagged by CMS data
Registered nurse hours are 0.39 per resident per day — below the recommended minimum of 0.75 hours. RNs are responsible for clinical assessments and oversight. Low RN coverage is associated with higher rates of hospitalization and missed diagnoses.
From the latest CMS Care Compare reconcile

Sources: federal CMS Care Compare, Florida DPH · Last reconciled May 5, 2026

Questions families ask

Common questions.

What is the CMS rating for Lakeland Hills Center?

Lakeland Hills Center has an overall CMS Care Compare rating of 2 out of 5 stars. It scores 1 of 5 on health inspection, 1 of 5 on staffing, and 5 of 5 on quality measures. The overall rating averages these subscores with health inspection weighted more heavily.

Has Lakeland Hills Center been cited for resident harm?

CMS has placed an abuse icon on this facility, indicating a substantiated finding of abuse, neglect, or exploitation of a resident. It has $139,373 in federal fines across 1 penalty on record in the last 36 months. The full record for Lakeland Hills Center appears in the record section above.

Does Lakeland Hills Center use antipsychotic medications?

14.8 percent of long-stay residents at Lakeland Hills Center are on antipsychotic medications, above the 14 percent national median (CMS measure 481). Sedative and sleep-medication use is also elevated at 14.6 percent. Medications can be appropriate, but they are also commonly used to manage dementia-related behaviors instead of staffing or non-medication approaches. Worth asking on a tour: what behaviors the medication targets and what non-medication options were tried first.

What is Lakeland Hills Center's Palmelle Clarity Score?

Lakeland Hills Center has a Palmelle Clarity Score of 11 out of 100, putting it below the national median. The score is a composite of federal CMS and Florida state inspection data. Higher is better.

How can I tour or contact Lakeland Hills Center?

Lakeland Hills Center is located at 610 E BELLA VISTA DR, Lakeland, FL 33805. Phone: (863) 688-8591. Website: contact facility. Tour hours: contact facility for current schedule. If you would like a Palmelle senior placement advisor to compare this facility with two others on your shortlist and call them on your behalf, use Help Me Choose.

Is Lakeland Hills Center a special focus facility?

Lakeland Hills Center is not on the federal Special Focus Facility list, but it does have an abuse icon and $139,373 in federal fines on record. See the penalties and status section above.

What does F-689 mean on Lakeland Hills Center's record?

F-689 is a federal CMS deficiency code for inadequate supervision resulting in actual resident harm. If Lakeland Hills Center has any active citations or CMS conflict flags, they appear with their details in the record section above, along with any operator response.

How does Lakeland Hills Center compare to other Lakeland skilled nursing facilities?

Lakeland Hills Center holds a Palmelle Clarity Score of 11. The full Lakeland directory shows nearby facilities ranked by score, antipsychotic prescribing, staffing, and citation history. Browse the full Lakeland directory to compare more facilities by score, staffing, and inspection record.

Not sure if this is the one?

We do the calling. You do the choosing.

A real human compares this facility to two others. Phone calls, pricing, availability, the questions you would not think to ask.

$199 · 3-business-day money-back promise

Get your answer →