Skilled nursing · Danbury, CT

Havencare At Hancock Hall

31 STAPLES ST, Danbury, CT 06810

5 / 5CMS 96 bedsCapacity Apr 2026Inspected
PALMELLE

94

Top 6%

Federal · State

Strong

The Palmelle read

Strong. Havencare At Hancock Hall carries a Palmelle Clarity Score of 94 out of 100, derived from federal CMS Care Compare data plus Connecticut state records. Health inspection rating sits at 5-star, staffing at 3-star, quality measures at 5-star. Long-stay antipsychotic prescribing is at 4.3 percent, below the 14 percent national median. Long-stay sedative prescribing is at 5.2 percent, below the 15 percent national median. RN coverage is 0.52 hours per resident per day. Nurse turnover 49 percent.

Generated by Palmelle · updated monthly · sources: federal CMS Care Compare, Connecticut DPH

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In their own words

No operator description yet.

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Services

What they offer.

Levels of care

Skilled nursing

Amenities

Operator has not yet shared amenities

What the data shows

The safety record, by the numbers.

Going right

5-star health inspection

Top federal score on the most recent inspection.

No federal fines

Zero fines on record in the last 36 months.

Worth asking about

Tour-day questions

Ask about staff-to-resident ratio by shift, weekend coverage, and how recent inspections went.

Federal CMS + Connecticut state data

The full inspection record.

Federal CMS ratings

Overall★★★★★5 / 5
Health inspection★★★★★5 / 5
Staffing★★★★★3 / 5
Quality measures★★★★★5 / 5

Staffing

RN hours per resident, daily

This
0.52
Nat
0.78

Total nurse hours / resident, daily

This
3.8
Nat
3.62

Annual nurse turnover

This
49%
Nat
53%

Annual RN turnover

This
46%
Nat
47%

Quality measures · long-stay residents

Antipsychotic

This
4.3%
Nat
14%

Sedative / sleep med

This
5.2%
Nat
15%

Physical restraint

This
0.0%
Nat
1.1%

Falls with major injury

This
3.0%
Nat
1.6%

Penalties & status

No abuse iconNot special focusInspection currentZero federal fines (36mo)

Identity & licensing

CMS ID075414
OwnershipFor profit - Corporation
ChainIndependent
Beds96
Avg residents87

Citations · last 36 months

  • No federal conflict flags on record in the latest CMS reconcile.

Sources: federal CMS Care Compare, Connecticut DPH · Last reconciled May 5, 2026

Questions families ask

Common questions.

What is the CMS rating for Havencare At Hancock Hall?

Havencare At Hancock Hall has an overall CMS Care Compare rating of 5 out of 5 stars. It scores 5 of 5 on health inspection, 3 of 5 on staffing, and 5 of 5 on quality measures. The overall rating averages these subscores with health inspection weighted more heavily.

Has Havencare At Hancock Hall been cited for resident harm?

Havencare At Hancock Hall has no abuse icon, no federal fines, and no CMS conflict flags on record in the latest reconcile. The full citation record appears in the record section above.

Does Havencare At Hancock Hall use antipsychotic medications?

4.3 percent of long-stay residents at Havencare At Hancock Hall are on antipsychotic medications, below the 14 percent national median (CMS measure 481). Sedative and sleep-medication use is near the national median at 5.2 percent. Medications can be appropriate, but they are also commonly used to manage dementia-related behaviors instead of staffing or non-medication approaches. Worth asking on a tour: what behaviors the medication targets and what non-medication options were tried first.

What is Havencare At Hancock Hall's Palmelle Clarity Score?

Havencare At Hancock Hall has a Palmelle Clarity Score of 94 out of 100, placing it among the top-scoring facilities nationwide. The score is a composite of federal CMS and Connecticut state inspection data. Higher is better.

How can I tour or contact Havencare At Hancock Hall?

Havencare At Hancock Hall is located at 31 STAPLES ST, Danbury, CT 06810. Phone: (203) 794-9466. Tour hours: contact facility for current schedule. If you would like a Palmelle senior placement advisor to compare this facility with two others on your shortlist and call them on your behalf, use Help Me Choose.

Is Havencare At Hancock Hall a special focus facility?

Havencare At Hancock Hall is not currently on the federal Special Focus Facility list, has no abuse icon on file, and no federal fines in the last 36 months.

What does F-689 mean on Havencare At Hancock Hall's record?

F-689 is a federal CMS deficiency code for inadequate supervision resulting in actual resident harm. If Havencare At Hancock Hall has any active citations or CMS conflict flags, they appear with their details in the record section above, along with any operator response.

How does Havencare At Hancock Hall compare to other Danbury skilled nursing facilities?

Havencare At Hancock Hall holds a Palmelle Clarity Score of 94. Browse the full Danbury directory to compare more facilities by score, staffing, and inspection record.

Can Palmelle help with hospital discharge to skilled nursing at Havencare At Hancock Hall?

Yes. Palmelle handles hospital discharge placement and emergency senior placement with a single Placement Specialist owning the case from intake to recommendation. Typical timeline: intake Monday, written recommendation Thursday, follow-up Friday. Call (888) 282-7256 to start, or use Help Me Choose for a comparison report on Havencare At Hancock Hall and two other facilities on your shortlist.

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