Skilled nursing · San Jose, CA

Creekside Post-Acute

3580 PAYNE AVENUE, San Jose, CA 95117

4 / 5CMS 130 bedsCapacity May 2026Inspected

PALMELLE

Below median

Federal · State

Solid

The Palmelle read

Mixed. Creekside Post-Acute carries a Palmelle Clarity Score of 69 out of 100, derived from federal CMS Care Compare data plus California state records. Health inspection rating sits at 4-star, staffing at 3-star, quality measures at 4-star. Long-stay antipsychotic prescribing is at 5.0 percent, below the 14 percent national median. Long-stay sedative prescribing is at 0.9 percent, below the 15 percent national median. RN coverage is 0.76 hours per resident per day. Nurse turnover 60 percent.

Generated by Palmelle · updated monthly · sources: federal CMS Care Compare, California DPH

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In their own words

No operator description yet.

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Services

What they offer.

Levels of care

Skilled nursing

Amenities

Operator has not yet shared amenities

What the data shows

The safety record, by the numbers.

Going right

5-star health inspection

Top federal score on the most recent inspection.

Low antipsychotic prescribing

This

5.0%

National

14%

Below national median. Suggests staff manages behaviors with non-medication approaches.

Low rate of falls with major injury

This

0.8%

National

1.6%

Below national median. Suggests careful fall-risk assessment and active monitoring.

Worth asking about

Tour-day questions

Ask about staff-to-resident ratio by shift, weekend coverage, and how recent inspections went.

Federal CMS + California state data

The full inspection record.

Federal CMS ratings

Overall★★★★★4 / 5

Health inspection★★★★★4 / 5

Staffing★★★★★3 / 5

Quality measures★★★★★4 / 5

Staffing

RN hours per resident, daily

This

0.76

Nat

0.78

Total nurse hours / resident, daily

This

3.9

Nat

3.62

Annual nurse turnover

This

60%

Nat

53%

Annual RN turnover

This

67%

Nat

47%

Quality measures · long-stay residents

Antipsychotic

This

5.0%

Nat

14%

Sedative / sleep med

This

0.9%

Nat

15%

Physical restraint

This

0.0%

Nat

1.1%

Falls with major injury

This

0.8%

Nat

1.6%

Penalties & status

No abuse iconNot special focusInspection current$20,248 in fines (1)

Identity & licensing

CMS ID055884

OwnershipFor profit - Limited Liability company

ChainIndependent

Beds130

Avg residents125

CA licenseOn file · #70000141

Citations · last 36 months

Flagged by CMS data
This facility has received 1 federal fine(s) but still shows a 4.0-star overall rating. Federal penalties are serious — they indicate violations found during inspections. A high rating alongside recent penalties warrants extra scrutiny.
From the latest CMS Care Compare reconcile
Flagged by CMS data
Long-stay antipsychotic rate is just 5% — well below the national median of about 14%. This facility is treating behavior and dementia symptoms with engagement, environmental design, and personalized routines instead of prescriptions. That's hard to do and rare to find.
From the latest CMS Care Compare reconcile
Flagged by CMS data
Falls with major injury rate is 0.8% — well below the national median. Call lights are getting answered fast and aides are present during transfer-heavy hours. This is a hard number to keep low.
From the latest CMS Care Compare reconcile

Sources: federal CMS Care Compare, California DPH · Last reconciled Jun 3, 2026

State record

California licensing.

License number

70000141

County

Santa Clara

Source: California Department of Health · last scraped 2026-06-02

Questions families ask

Common questions.

What is the CMS rating for Creekside Post-Acute?

Creekside Post-Acute has an overall CMS Care Compare rating of 4 out of 5 stars. It scores 4 of 5 on health inspection, 3 of 5 on staffing, and 4 of 5 on quality measures. The overall rating averages these subscores with health inspection weighted more heavily.

Has Creekside Post-Acute been cited for resident harm?

It has $20,248 in federal fines across 1 penalty on record in the last 36 months. CMS data flagged 3 concerns on the latest reconcile. The full record for Creekside Post-Acute appears in the record section above.

Does Creekside Post-Acute use antipsychotic medications?

5.0 percent of long-stay residents at Creekside Post-Acute are on antipsychotic medications, below the 14 percent national median (CMS measure 481). Sedative and sleep-medication use is near the national median at 0.9 percent. Medications can be appropriate, but they are also commonly used to manage dementia-related behaviors instead of staffing or non-medication approaches. Worth asking on a tour: what behaviors the medication targets and what non-medication options were tried first.

What is Creekside Post-Acute's Palmelle Clarity Score?

Creekside Post-Acute has a Palmelle Clarity Score of 69 out of 100, putting it near the national median. The score is a composite of federal CMS and California state inspection data. Higher is better.

How can I tour or contact Creekside Post-Acute?

Creekside Post-Acute is located at 3580 PAYNE AVENUE, San Jose, CA 95117. Phone: (408) 248-7100. Tour hours: contact facility for current schedule. If you would like a Palmelle senior placement advisor to compare this facility with two others on your shortlist and call them on your behalf, use Help Me Choose.

Is Creekside Post-Acute a special focus facility?

Creekside Post-Acute is not on the federal Special Focus Facility list, but it does have $20,248 in federal fines on record. See the penalties and status section above.

What does F-689 mean on Creekside Post-Acute's record?

F-689 is a federal CMS deficiency code for inadequate supervision resulting in actual resident harm. If Creekside Post-Acute has any active citations or CMS conflict flags, they appear with their details in the record section above, along with any operator response.

How does Creekside Post-Acute compare to other San Jose skilled nursing facilities?

Creekside Post-Acute holds a Palmelle Clarity Score of 69. Browse the full San Jose directory to compare more facilities by score, staffing, and inspection record.

Can Palmelle help with hospital discharge to skilled nursing at Creekside Post-Acute?

Yes. Palmelle handles hospital discharge placement and emergency senior placement with a single Placement Specialist owning the case from intake to recommendation. Typical timeline: intake Monday, written recommendation Thursday, follow-up Friday. Call (888) 282-7256 to start, or use Help Me Choose for a comparison report on Creekside Post-Acute and two other facilities on your shortlist.

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