Skilled nursing · Palo Alto, CA

Palo Alto Post-Acute

911 BRYANT STREET, Palo Alto, CA 94301

4 / 5CMS 66 bedsCapacity Apr 2026Inspected
PALMELLE

80

Top 20%

Federal · State

Strong

The Palmelle read

Solid. Palo Alto Post-Acute carries a Palmelle Clarity Score of 80 out of 100, derived from federal CMS Care Compare data plus California state records. Health inspection rating sits at 3-star, staffing at 3-star, quality measures at 5-star. Long-stay antipsychotic prescribing is at 9.4 percent, below the 14 percent national median. Long-stay sedative prescribing is at 17.5 percent, above the 15 percent national median. RN coverage is 1.14 hours per resident per day. Nurse turnover 47 percent.

Generated by Palmelle · updated monthly · sources: federal CMS Care Compare, California DPH

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In their own words

No operator description yet.

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Services

What they offer.

Levels of care

Skilled nursing

Amenities

Operator has not yet shared amenities

What the data shows

The safety record, by the numbers.

Going right

No federal fines

Zero fines on record in the last 36 months.

Low rate of pressure ulcers

Below national median. Suggests consistent repositioning and attention to skin integrity.

Low rate of falls with major injury

This
1.0%
National
1.6%

Below national median. Suggests careful fall-risk assessment and active monitoring.

High registered-nurse coverage

This
1.14
National
0.78

More RN time per resident than national average. Earlier catch on medical issues.

Worth asking about

Long-term catheter use

Above national median. Routine catheter use carries infection risk — ask why they are in use.

Depressive symptoms in residents

Above national median. Ask about social activities, mental-health support, and engagement programs.

Federal CMS + California state data

The full inspection record.

Federal CMS ratings

Overall★★★★4 / 5
Health inspection★★★★★3 / 5
Staffing★★★★★3 / 5
Quality measures★★★★★5 / 5

Staffing

RN hours per resident, daily

This
1.14
Nat
0.78

Total nurse hours / resident, daily

This
4.03
Nat
3.62

Annual nurse turnover

This
47%
Nat
53%

Annual RN turnover

This
47%
Nat
47%

Quality measures · long-stay residents

Antipsychotic

This
9.4%
Nat
14%

Sedative / sleep med

This
17.5%
Nat
15%

Physical restraint

This
0.0%
Nat
1.1%

Falls with major injury

This
1.0%
Nat
1.6%

Penalties & status

No abuse iconNot special focusInspection currentZero federal fines (36mo)

Identity & licensing

CMS ID055646
OwnershipFor profit - Limited Liability company
ChainIndependent
Beds66
Avg residents64
CA licenseOn file · #220000425

Citations · last 36 months

  • Flagged by CMS data

    Long-stay catheter rate is 4.5% — well above the national median of about 1.5%. Indwelling catheters are sometimes used as a labor-saving substitute for getting residents to the bathroom, which causes UTIs and dignity loss. Worth asking what the facility's catheter-removal protocol looks like.

    From the latest CMS Care Compare reconcile

  • Flagged by CMS data

    Long-stay depressive-symptoms rate is 29.2% — above the national median of about 10%. Often indicates residents are alone in rooms with no activities program or social engagement. Pairs with mobility decline. Worth asking how many group activities residents actually attend per week.

    From the latest CMS Care Compare reconcile

  • Flagged by CMS data

    Pressure ulcer rate is 2.0% — under half the national median. Means the floor staff are repositioning residents on schedule and catching skin breakdown early. Hands-on attention shows up in this number.

    From the latest CMS Care Compare reconcile

  • Flagged by CMS data

    Falls with major injury rate is 1.0% — well below the national median. Call lights are getting answered fast and aides are present during transfer-heavy hours. This is a hard number to keep low.

    From the latest CMS Care Compare reconcile

  • Flagged by CMS data

    Registered nurse coverage is 1.14 hours per resident per day — well above the recommended minimum of 0.75 and on par with high-end facilities. More RN time means complex medical changes get caught before they become emergency room trips.

    From the latest CMS Care Compare reconcile

Sources: federal CMS Care Compare, California DPH · Last reconciled May 11, 2026

State record

California licensing.

License number

220000425

County

Santa Clara

Source: California Department of Health · last scraped 2026-05-05

Questions families ask

Common questions.

What is the CMS rating for Palo Alto Post-Acute?

Palo Alto Post-Acute has an overall CMS Care Compare rating of 4 out of 5 stars. It scores 3 of 5 on health inspection, 3 of 5 on staffing, and 5 of 5 on quality measures. The overall rating averages these subscores with health inspection weighted more heavily.

Has Palo Alto Post-Acute been cited for resident harm?

CMS data flagged 5 concerns on the latest reconcile. The full record for Palo Alto Post-Acute appears in the record section above.

Does Palo Alto Post-Acute use antipsychotic medications?

9.4 percent of long-stay residents at Palo Alto Post-Acute are on antipsychotic medications, below the 14 percent national median (CMS measure 481). Sedative and sleep-medication use is elevated at 17.5 percent. Medications can be appropriate, but they are also commonly used to manage dementia-related behaviors instead of staffing or non-medication approaches. Worth asking on a tour: what behaviors the medication targets and what non-medication options were tried first.

What is Palo Alto Post-Acute's Palmelle Clarity Score?

Palo Alto Post-Acute has a Palmelle Clarity Score of 80 out of 100, putting it above the national median. The score is a composite of federal CMS and California state inspection data. Higher is better.

How can I tour or contact Palo Alto Post-Acute?

Palo Alto Post-Acute is located at 911 BRYANT STREET, Palo Alto, CA 94301. Phone: (650) 327-0511. Tour hours: contact facility for current schedule. If you would like a Palmelle senior placement advisor to compare this facility with two others on your shortlist and call them on your behalf, use Help Me Choose.

Is Palo Alto Post-Acute a special focus facility?

Palo Alto Post-Acute is not currently on the federal Special Focus Facility list, has no abuse icon on file, and no federal fines in the last 36 months.

What does F-689 mean on Palo Alto Post-Acute's record?

F-689 is a federal CMS deficiency code for inadequate supervision resulting in actual resident harm. If Palo Alto Post-Acute has any active citations or CMS conflict flags, they appear with their details in the record section above, along with any operator response.

How does Palo Alto Post-Acute compare to other Palo Alto skilled nursing facilities?

Palo Alto Post-Acute holds a Palmelle Clarity Score of 80. Browse the full Palo Alto directory to compare more facilities by score, staffing, and inspection record.

Can Palmelle help with hospital discharge to skilled nursing at Palo Alto Post-Acute?

Yes. Palmelle handles hospital discharge placement and emergency senior placement with a single Placement Specialist owning the case from intake to recommendation. Typical timeline: intake Monday, written recommendation Thursday, follow-up Friday. Call (888) 282-7256 to start, or use Help Me Choose for a comparison report on Palo Alto Post-Acute and two other facilities on your shortlist.

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