Skilled nursing · Tucson, AZ

The Center At Tucson

5020 EAST GLENN STREET, Tucson, AZ 85712

5 / 5CMS 96 bedsCapacity May 2026Inspected
PALMELLE

97

Top 3%

Federal · State

Strong

The Palmelle read

Legit. The Center at Tucson is pulling off a minor miracle by pairing top-tier care with a staff that actually seems to enjoy working here. On a day-to-day level, that low turnover rate means your mom isn't constantly introducing herself to a revolving door of strangers, and that solid RN coverage translates to having real, highly trained clinical eyes on the floor when a medication question pops up. They also locked down a FIVE_STAR_INSPECTION, which means the state inspectors who show up unannounced to poke into corners and interview residents found a remarkably clean, tight ship. On the financial side, they have zero federal fines on record, though since the database doesn't give us dates, we can't be sure if that's a spotless historical run or just a clean recent stretch. When you take the tour, ask them how they manage to keep their nurses from burning out and quitting, because whatever secret sauce they're using is clearly working.

Generated by Palmelle · updated monthly · sources: federal CMS Care Compare, Arizona DPH

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In their own words

No operator description yet.

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Services

What they offer.

Levels of care

Skilled nursing

Amenities

Operator has not yet shared amenities

What the data shows

The safety record, by the numbers.

Going right

5-star health inspection

Top federal score on the most recent inspection.

No federal fines

Zero fines on record in the last 36 months.

Worth asking about

Tour-day questions

Ask about staff-to-resident ratio by shift, weekend coverage, and how recent inspections went.

Federal CMS + Arizona state data

The full inspection record.

Federal CMS ratings

Overall★★★★★5 / 5
Health inspection★★★★★5 / 5
Staffing★★★★4 / 5
Quality measures★★★★★5 / 5

Staffing

RN hours per resident, daily

This
0.82
Nat
0.78

Total nurse hours / resident, daily

This
4.44
Nat
3.62

Annual nurse turnover

This
35%
Nat
53%

Annual RN turnover

This
15%
Nat
47%

Quality measures · long-stay residents

Antipsychotic

This
No data
Nat
14%

Sedative / sleep med

This
No data
Nat
15%

Physical restraint

This
No data
Nat
1.1%

Falls with major injury

This
No data
Nat
1.6%

Penalties & status

No abuse iconNot special focusInspection currentZero federal fines (36mo)

Identity & licensing

CMS ID035295
OwnershipFor profit - Limited Liability company
ChainIndependent
Beds96
Avg residents83
AZ licenseACTIVE · #NCI-1470
State bed count96

Citations · last 36 months

  • Flagged by CMS data

    This facility earned the highest possible health-inspection rating from CMS. That means the inspectors who showed up unannounced, walked the halls, talked to residents, and reviewed records found a clean operation. Worth weighing heavily — inspection ratings are the hardest data point to game.

    From the latest CMS Care Compare reconcile

Sources: federal CMS Care Compare, Arizona DPH · Last reconciled Jun 3, 2026

State record

Arizona licensing.

License status

ACTIVE

License number

NCI-1470

Licensed beds

96

County

Pima

Legal entity form

NURSING HOME (NH)

Source: Arizona Department of Health · last scraped 2026-06-02

Questions families ask

Common questions.

What is the CMS rating for The Center At Tucson?

The Center At Tucson has an overall CMS Care Compare rating of 5 out of 5 stars. It scores 5 of 5 on health inspection, 4 of 5 on staffing, and 5 of 5 on quality measures. The overall rating averages these subscores with health inspection weighted more heavily.

Has The Center At Tucson been cited for resident harm?

CMS data flagged 1 concern on the latest reconcile. The full record for The Center At Tucson appears in the record section above.

What is The Center At Tucson's Palmelle Clarity Score?

The Center At Tucson has a Palmelle Clarity Score of 97 out of 100, placing it among the top-scoring facilities nationwide. The score is a composite of federal CMS and Arizona state inspection data. Higher is better.

How can I tour or contact The Center At Tucson?

The Center At Tucson is located at 5020 EAST GLENN STREET, Tucson, AZ 85712. Phone: (520) 347-5555. Tour hours: contact facility for current schedule. If you would like a Palmelle senior placement advisor to compare this facility with two others on your shortlist and call them on your behalf, use Help Me Choose.

Is The Center At Tucson a special focus facility?

The Center At Tucson is not currently on the federal Special Focus Facility list, has no abuse icon on file, and no federal fines in the last 36 months.

What does F-689 mean on The Center At Tucson's record?

F-689 is a federal CMS deficiency code for inadequate supervision resulting in actual resident harm. If The Center At Tucson has any active citations or CMS conflict flags, they appear with their details in the record section above, along with any operator response.

How does The Center At Tucson compare to other Tucson skilled nursing facilities?

The Center At Tucson holds a Palmelle Clarity Score of 97. Browse the full Tucson directory to compare more facilities by score, staffing, and inspection record.

Can Palmelle help with hospital discharge to skilled nursing at The Center At Tucson?

Yes. Palmelle handles hospital discharge placement and emergency senior placement with a single Placement Specialist owning the case from intake to recommendation. Typical timeline: intake Monday, written recommendation Thursday, follow-up Friday. Call (888) 282-7256 to start, or use Help Me Choose for a comparison report on The Center At Tucson and two other facilities on your shortlist.

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