Skilled nursing · Mobile, AL

Knollwood Healthcare

3151-A KNOLLWOOD DRIVE, Mobile, AL 36693

0 / 5CMS 71 bedsCapacity Apr 2026Inspected

PALMELLE

Below median

Federal · State

Serious issues

The Palmelle read

Worth a closer look. Knollwood Healthcare carries a Palmelle Clarity Score of 0 out of 100, derived from federal CMS Care Compare data plus Alabama state records. Health inspection rating sits at 0-star, staffing at 0-star, quality measures at 0-star. Long-stay antipsychotic prescribing is at 12.2 percent, below the 14 percent national median. Long-stay sedative prescribing is at 20.3 percent, above the 15 percent national median. RN coverage is 0.67 hours per resident per day. Nurse turnover 78 percent.

Generated by Palmelle · updated monthly · sources: federal CMS Care Compare, Alabama DPH

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In their own words

No operator description yet.

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Services

What they offer.

Levels of care

Skilled nursing

Amenities

Operator has not yet shared amenities

What the data shows

The safety record, by the numbers.

Going right

5-star health inspection

Top federal score on the most recent inspection.

RN hours per resident, daily

This

0.67

National

0.78

Annual nurse turnover

This

78%

National

53%

Worth asking about

Antipsychotic, long-stay

This

12.2%

National

14%

Ask what behaviors the medication targets and what non-medication options were tried first.

Federal CMS + Alabama state data

The full inspection record.

Federal CMS ratings

Overall★★★★★0 / 5

Health inspection★★★★★0 / 5

Staffing★★★★★0 / 5

Quality measures★★★★★0 / 5

Staffing

RN hours per resident, daily

This

0.67

Nat

0.78

Total nurse hours / resident, daily

This

3.83

Nat

3.62

Annual nurse turnover

This

78%

Nat

53%

Annual RN turnover

This

75%

Nat

47%

Quality measures · long-stay residents

Antipsychotic

This

12.2%

Nat

14%

Sedative / sleep med

This

20.3%

Nat

15%

Physical restraint

This

0.0%

Nat

1.1%

Falls with major injury

This

1.0%

Nat

1.6%

Penalties & status

Abuse finding on recordSFFInspection current$318,070 in fines (4)

Identity & licensing

CMS ID015463

OwnershipFor profit - Limited Liability company

ChainIndependent

Beds71

Avg residents57

Citations · last 36 months

Flagged by CMS data
CMS has placed an abuse icon on this facility, indicating a substantiated finding of abuse, neglect, or exploitation of a resident. This is one of the most serious flags CMS assigns.
From the latest CMS Care Compare reconcile
Flagged by CMS data
CMS has designated this facility as a Special Focus Facility (SFF). This designation is given to nursing homes with a history of serious quality problems. Only the worst performers in the country receive this designation.
From the latest CMS Care Compare reconcile
Flagged by CMS data
Annual nursing staff turnover is 79%. High turnover means residents frequently interact with unfamiliar staff, which research links to lower quality of care. Industry average is around 50-60%.
From the latest CMS Care Compare reconcile
Flagged by CMS data
Unplanned weight loss rate is 9.5% — above the national median of about 6%. In long-stay facilities this is almost always a feeding-assistance failure: residents who need help eating aren't getting it, especially at dinner when staffing thins. Worth asking how dinner-hour staffing compares to lunch.
From the latest CMS Care Compare reconcile
Flagged by CMS data
Mobility-decline rate is 22.0% — meaning that share of long-stay residents lost ability to move between measurements (above the national median of about 17%). High decline suggests no PT/OT program or no daily walking — residents are being allowed to become bed-bound. Worth asking what the rehab and activities calendar actually looks like.
From the latest CMS Care Compare reconcile
Flagged by CMS data
Falls with major injury rate is 1.0% — well below the national median. Call lights are getting answered fast and aides are present during transfer-heavy hours. This is a hard number to keep low.
From the latest CMS Care Compare reconcile

Sources: federal CMS Care Compare, Alabama DPH · Last reconciled May 6, 2026

Questions families ask

Common questions.

Has Knollwood Healthcare been cited for resident harm?

CMS has placed an abuse icon on this facility, indicating a substantiated finding of abuse, neglect, or exploitation of a resident. It has $318,070 in federal fines across 4 penalties on record in the last 36 months. The full record for Knollwood Healthcare appears in the record section above.

Does Knollwood Healthcare use antipsychotic medications?

12.2 percent of long-stay residents at Knollwood Healthcare are on antipsychotic medications, below the 14 percent national median (CMS measure 481). Sedative and sleep-medication use is elevated at 20.3 percent. Medications can be appropriate, but they are also commonly used to manage dementia-related behaviors instead of staffing or non-medication approaches. Worth asking on a tour: what behaviors the medication targets and what non-medication options were tried first.

What is Knollwood Healthcare's Palmelle Clarity Score?

Knollwood Healthcare has a Palmelle Clarity Score of 0 out of 100, putting it below the national median. The score is a composite of federal CMS and Alabama state inspection data. Higher is better.

How can I tour or contact Knollwood Healthcare?

Knollwood Healthcare is located at 3151-A KNOLLWOOD DRIVE, Mobile, AL 36693. Phone: (251) 661-7608. Tour hours: contact facility for current schedule. If you would like a Palmelle senior placement advisor to compare this facility with two others on your shortlist and call them on your behalf, use Help Me Choose.

Is Knollwood Healthcare a special focus facility?

Knollwood Healthcare carries special focus status (SFF) on the federal program that identifies facilities with persistent quality problems.

What does F-689 mean on Knollwood Healthcare's record?

F-689 is a federal CMS deficiency code for inadequate supervision resulting in actual resident harm. If Knollwood Healthcare has any active citations or CMS conflict flags, they appear with their details in the record section above, along with any operator response.

How does Knollwood Healthcare compare to other Mobile skilled nursing facilities?

Knollwood Healthcare holds a Palmelle Clarity Score of 0. Browse the full Mobile directory to compare more facilities by score, staffing, and inspection record.

Can Palmelle help with hospital discharge to skilled nursing at Knollwood Healthcare?

Yes. Palmelle handles hospital discharge placement and emergency senior placement with a single Placement Specialist owning the case from intake to recommendation. Typical timeline: intake Monday, written recommendation Thursday, follow-up Friday. Call (888) 282-7256 to start, or use Help Me Choose for a comparison report on Knollwood Healthcare and two other facilities on your shortlist.

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