Skilled nursing · Mobile, AL

Crowne Health Care Of Springhill

3712 DAUPHIN ST, Mobile, AL 36608

5 / 5CMS 46 bedsCapacity Apr 2026Inspected

PALMELLE

Below median

Federal · State

Mixed

The Palmelle read

Worth a closer look. Crowne Health Care Of Springhill carries a Palmelle Clarity Score of 52 out of 100, derived from federal CMS Care Compare data plus Alabama state records. Health inspection rating sits at 4-star, staffing at 5-star, quality measures at 3-star. Long-stay antipsychotic prescribing is at 26.8 percent, above the 14 percent national median. Long-stay sedative prescribing is at 25.5 percent, above the 15 percent national median. RN coverage is 1.2 hours per resident per day. Nurse turnover 41 percent.

Generated by Palmelle · updated monthly · sources: federal CMS Care Compare, Alabama DPH

Your trusted senior advocate

Independent senior placement and family advocacy.

Palmelle helps families check facility safety, vet nursing home red flags, and find the right placement after a hospital discharge. We index all 67,750 U.S. facilities, including the ones with active CMS violations or open complaints. The data is on the page so families can see what's actually there.

Call (888) 282-7256 to talk with a Placement Specialist. Intake Monday, written recommendation Thursday, follow-up Friday.

In their own words

No operator description yet.

Claim this listing →

Services

What they offer.

Levels of care

Skilled nursing

Amenities

Operator has not yet shared amenities

What the data shows

The safety record, by the numbers.

Going right

5-star health inspection

Top federal score on the most recent inspection.

RN hours per resident, daily

This

1.2

National

0.78

Annual nurse turnover

This

41%

National

53%

No federal fines

Zero fines on record in the last 36 months.

Worth asking about

Antipsychotic, long-stay

This

26.8%

National

14%

Ask what behaviors the medication targets and what non-medication options were tried first.

Federal CMS + Alabama state data

The full inspection record.

Federal CMS ratings

Overall★★★★★5 / 5

Health inspection★★★★★4 / 5

Staffing★★★★★5 / 5

Quality measures★★★★★3 / 5

Staffing

RN hours per resident, daily

This

1.2

Nat

0.78

Total nurse hours / resident, daily

This

4.81

Nat

3.62

Annual nurse turnover

This

41%

Nat

53%

Annual RN turnover

This

33%

Nat

47%

Quality measures · long-stay residents

Antipsychotic

This

26.8%

Nat

14%

Sedative / sleep med

This

25.5%

Nat

15%

Physical restraint

This

0.0%

Nat

1.1%

Falls with major injury

This

1.0%

Nat

1.6%

Penalties & status

No abuse iconNot special focusInspection currentZero federal fines (36mo)

Identity & licensing

CMS ID015426

OwnershipFor profit - Corporation

ChainIndependent

Beds46

Avg residents43

Citations · last 36 months

Flagged by CMS data
This facility reports 5.0-star staffing levels but resident outcomes are only 3.0 stars. High staffing ratings with poor resident outcomes suggest the staffing numbers may not reflect the quality of care residents actually receive.
From the latest CMS Care Compare reconcile
Flagged by CMS data
Long-stay antipsychotic rate is 27% — above the national median of about 14%. CMS already excludes residents with primary psychotic diagnoses from this measure. Worth asking what specific behaviors the medication is targeting and what non-medication options were tried first.
From the latest CMS Care Compare reconcile
Flagged by CMS data
Long-stay antianxiety / sleep medication rate is 26%. This category often shifts up when antipsychotic prescribing is restricted — different drug class, same effect on the resident. Worth asking the facility's prescribing rate for both classes side by side.
From the latest CMS Care Compare reconcile
Flagged by CMS data
Long-stay catheter rate is 8.9% — well above the national median of about 1.5%. Indwelling catheters are sometimes used as a labor-saving substitute for getting residents to the bathroom, which causes UTIs and dignity loss. Worth asking what the facility's catheter-removal protocol looks like.
From the latest CMS Care Compare reconcile
Flagged by CMS data
Long-stay urinary tract infection rate is 12.7% — above the national median of about 2%. UTIs in elders cause confusion that gets misread as dementia progression. Often correlates with catheter overuse and understaffing. Worth asking how the facility tracks and prevents recurrent UTIs.
From the latest CMS Care Compare reconcile
Flagged by CMS data
Falls with major injury rate is 1.0% — well below the national median. Call lights are getting answered fast and aides are present during transfer-heavy hours. This is a hard number to keep low.
From the latest CMS Care Compare reconcile
Flagged by CMS data
Registered nurse coverage is 1.20 hours per resident per day — well above the recommended minimum of 0.75 and on par with high-end facilities. More RN time means complex medical changes get caught before they become emergency room trips.
From the latest CMS Care Compare reconcile

Sources: federal CMS Care Compare, Alabama DPH · Last reconciled May 6, 2026

Questions families ask

Common questions.

What is the CMS rating for Crowne Health Care Of Springhill?

Crowne Health Care Of Springhill has an overall CMS Care Compare rating of 5 out of 5 stars. It scores 4 of 5 on health inspection, 5 of 5 on staffing, and 3 of 5 on quality measures. The overall rating averages these subscores with health inspection weighted more heavily.

Has Crowne Health Care Of Springhill been cited for resident harm?

CMS data flagged 7 concerns on the latest reconcile. The full record for Crowne Health Care Of Springhill appears in the record section above.

Does Crowne Health Care Of Springhill use antipsychotic medications?

26.8 percent of long-stay residents at Crowne Health Care Of Springhill are on antipsychotic medications, above the 14 percent national median (CMS measure 481). Sedative and sleep-medication use is elevated at 25.5 percent. Medications can be appropriate, but they are also commonly used to manage dementia-related behaviors instead of staffing or non-medication approaches. Worth asking on a tour: what behaviors the medication targets and what non-medication options were tried first.

What is Crowne Health Care Of Springhill's Palmelle Clarity Score?

Crowne Health Care Of Springhill has a Palmelle Clarity Score of 52 out of 100, putting it near the national median. The score is a composite of federal CMS and Alabama state inspection data. Higher is better.

How can I tour or contact Crowne Health Care Of Springhill?

Crowne Health Care Of Springhill is located at 3712 DAUPHIN ST, Mobile, AL 36608. Phone: (251) 304-3013. Tour hours: contact facility for current schedule. If you would like a Palmelle senior placement advisor to compare this facility with two others on your shortlist and call them on your behalf, use Help Me Choose.

Is Crowne Health Care Of Springhill a special focus facility?

Crowne Health Care Of Springhill is not currently on the federal Special Focus Facility list, has no abuse icon on file, and no federal fines in the last 36 months.

What does F-689 mean on Crowne Health Care Of Springhill's record?

F-689 is a federal CMS deficiency code for inadequate supervision resulting in actual resident harm. If Crowne Health Care Of Springhill has any active citations or CMS conflict flags, they appear with their details in the record section above, along with any operator response.

How does Crowne Health Care Of Springhill compare to other Mobile skilled nursing facilities?

Crowne Health Care Of Springhill holds a Palmelle Clarity Score of 52. Browse the full Mobile directory to compare more facilities by score, staffing, and inspection record.

Can Palmelle help with hospital discharge to skilled nursing at Crowne Health Care Of Springhill?

Yes. Palmelle handles hospital discharge placement and emergency senior placement with a single Placement Specialist owning the case from intake to recommendation. Typical timeline: intake Monday, written recommendation Thursday, follow-up Friday. Call (888) 282-7256 to start, or use Help Me Choose for a comparison report on Crowne Health Care Of Springhill and two other facilities on your shortlist.

Not sure if this is the one?

We do the calling. You do the choosing.

A real human compares this facility to two others. Phone calls, pricing, availability, the questions you would not think to ask.

$199 · 3-business-day money-back promise

Get your answer →