Skilled nursing · Mobile, AL

Crowne Health Care Of Mobile

954 NAVCO ROAD, Mobile, AL 36605

3 / 5CMS 148 bedsCapacity Apr 2026Inspected
PALMELLE

39

Below median

Federal · State

Concerns

The Palmelle read

Messy. Crowne Health Care of Mobile presents a total head-scratcher where the staffing numbers look like a dream but the actual results for residents feel more like a cautionary tale. On the bright side, the LOW_TURNOVER flag is a genuine win, meaning the faces your mom sees at breakfast will actually be the same ones she sees at dinner because staff turnover is sitting at a rare, stable thirty percent. You’re also looking at five-star staffing levels and solid RN hours, which usually implies there’s always a professional nearby to handle a crisis before it becomes a catastrophe. However, we have a glaring STAFFING_CLAIM_MISMATCH, because despite having all those bodies on the floor, the actual quality of care is bottoming out at one star. a massive red flag that the paper trail and the patient experience are living in two different zip codes. We also have to talk about the HIGH_SEDATION_PRESCRIBER and HIGH_SEDATION_BENZO flags, which show that residents are being prescribed antipsychotics and anti-anxiety meds at nearly double the national rate, suggesting the facility might be leaning on a chemical "off switch" rather than actual engagement. That lack of engagement likely bleeds into the HIGH_MOBILITY_DECLINE flag, where a quarter of residents are losing their ability to move independently, a sign that people might be spending way too much time staring at four walls instead of getting help with physical therapy. There are zero federal fines on record, though without a date stamp, we can't be sure if they’ve been perfect for a decade or just lucky lately. When you walk through the front doors, look past the smiling faces and ask the administrator exactly why they have more staff than almost anyone else in town yet can't seem to keep their residents walking or off of heavy sedatives.

Generated by Palmelle · updated monthly · sources: federal CMS Care Compare, Alabama DPH

Your trusted senior advocate

Independent senior placement and family advocacy.

Palmelle helps families check facility safety, vet nursing home red flags, and find the right placement after a hospital discharge. We index all 67,750 U.S. facilities, including the ones with active CMS violations or open complaints. The data is on the page so families can see what's actually there.

Call (888) 282-7256 to talk with a Placement Specialist. Intake Monday, written recommendation Thursday, follow-up Friday.

In their own words

No operator description yet.

Claim this listing →

Services

What they offer.

Levels of care

Skilled nursing

Amenities

Operator has not yet shared amenities

What the data shows

The safety record, by the numbers.

Going right

5-star health inspection

Top federal score on the most recent inspection.

RN hours per resident, daily

This
0.61
National
0.78

Annual nurse turnover

This
30%
National
53%

No federal fines

Zero fines on record in the last 36 months.

Worth asking about

Antipsychotic, long-stay

This
27.1%
National
14%

Ask what behaviors the medication targets and what non-medication options were tried first.

Federal CMS + Alabama state data

The full inspection record.

Federal CMS ratings

Overall★★★★★3 / 5
Health inspection★★★★★3 / 5
Staffing★★★★★5 / 5
Quality measures★★★★1 / 5

Staffing

RN hours per resident, daily

This
0.61
Nat
0.78

Total nurse hours / resident, daily

This
4.72
Nat
3.62

Annual nurse turnover

This
30%
Nat
53%

Annual RN turnover

This
20%
Nat
47%

Quality measures · long-stay residents

Antipsychotic

This
27.1%
Nat
14%

Sedative / sleep med

This
25.5%
Nat
15%

Physical restraint

This
0.2%
Nat
1.1%

Falls with major injury

This
3.8%
Nat
1.6%

Penalties & status

No abuse iconNot special focusInspection currentZero federal fines (36mo)

Identity & licensing

CMS ID015100
OwnershipFor profit - Corporation
ChainIndependent
Beds148
Avg residents132

Citations · last 36 months

  • Flagged by CMS data

    This facility reports 5.0-star staffing levels but resident outcomes are only 1.0 stars. High staffing ratings with poor resident outcomes suggest the staffing numbers may not reflect the quality of care residents actually receive.

    From the latest CMS Care Compare reconcile

  • Flagged by CMS data

    Long-stay antipsychotic rate is 27% — above the national median of about 14%. CMS already excludes residents with primary psychotic diagnoses from this measure. Worth asking what specific behaviors the medication is targeting and what non-medication options were tried first.

    From the latest CMS Care Compare reconcile

  • Flagged by CMS data

    Long-stay antianxiety / sleep medication rate is 25%. This category often shifts up when antipsychotic prescribing is restricted — different drug class, same effect on the resident. Worth asking the facility's prescribing rate for both classes side by side.

    From the latest CMS Care Compare reconcile

  • Flagged by CMS data

    Mobility-decline rate is 26.4% — meaning that share of long-stay residents lost ability to move between measurements (above the national median of about 17%). High decline suggests no PT/OT program or no daily walking — residents are being allowed to become bed-bound. Worth asking what the rehab and activities calendar actually looks like.

    From the latest CMS Care Compare reconcile

  • Flagged by CMS data

    Annual nursing staff turnover is 30% — well below the industry average of 50-60%. The same caregivers are coming back week after week, which means residents see familiar faces who know their preferences and history. Continuity of care is one of the biggest invisible quality signals.

    From the latest CMS Care Compare reconcile

Sources: federal CMS Care Compare, Alabama DPH · Last reconciled May 6, 2026

Questions families ask

Common questions.

What is the CMS rating for Crowne Health Care Of Mobile?

Crowne Health Care Of Mobile has an overall CMS Care Compare rating of 3 out of 5 stars. It scores 3 of 5 on health inspection, 5 of 5 on staffing, and 1 of 5 on quality measures. The overall rating averages these subscores with health inspection weighted more heavily.

Has Crowne Health Care Of Mobile been cited for resident harm?

CMS data flagged 5 concerns on the latest reconcile. The full record for Crowne Health Care Of Mobile appears in the record section above.

Does Crowne Health Care Of Mobile use antipsychotic medications?

27.1 percent of long-stay residents at Crowne Health Care Of Mobile are on antipsychotic medications, above the 14 percent national median (CMS measure 481). Sedative and sleep-medication use is elevated at 25.5 percent. Medications can be appropriate, but they are also commonly used to manage dementia-related behaviors instead of staffing or non-medication approaches. Worth asking on a tour: what behaviors the medication targets and what non-medication options were tried first.

What is Crowne Health Care Of Mobile's Palmelle Clarity Score?

Crowne Health Care Of Mobile has a Palmelle Clarity Score of 39 out of 100, putting it below the national median. The score is a composite of federal CMS and Alabama state inspection data. Higher is better.

How can I tour or contact Crowne Health Care Of Mobile?

Crowne Health Care Of Mobile is located at 954 NAVCO ROAD, Mobile, AL 36605. Phone: (251) 473-8684. Tour hours: contact facility for current schedule. If you would like a Palmelle senior placement advisor to compare this facility with two others on your shortlist and call them on your behalf, use Help Me Choose.

Is Crowne Health Care Of Mobile a special focus facility?

Crowne Health Care Of Mobile is not currently on the federal Special Focus Facility list, has no abuse icon on file, and no federal fines in the last 36 months.

What does F-689 mean on Crowne Health Care Of Mobile's record?

F-689 is a federal CMS deficiency code for inadequate supervision resulting in actual resident harm. If Crowne Health Care Of Mobile has any active citations or CMS conflict flags, they appear with their details in the record section above, along with any operator response.

How does Crowne Health Care Of Mobile compare to other Mobile skilled nursing facilities?

Crowne Health Care Of Mobile holds a Palmelle Clarity Score of 39. Browse the full Mobile directory to compare more facilities by score, staffing, and inspection record.

Can Palmelle help with hospital discharge to skilled nursing at Crowne Health Care Of Mobile?

Yes. Palmelle handles hospital discharge placement and emergency senior placement with a single Placement Specialist owning the case from intake to recommendation. Typical timeline: intake Monday, written recommendation Thursday, follow-up Friday. Call (888) 282-7256 to start, or use Help Me Choose for a comparison report on Crowne Health Care Of Mobile and two other facilities on your shortlist.

Not sure if this is the one?

We do the calling. You do the choosing.

A real human compares this facility to two others. Phone calls, pricing, availability, the questions you would not think to ask.

$199 · 3-business-day money-back promise

Get your answer →
Get your answer →