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Talk to a Concierge

OK fine, it's an AI.
But it's a really good one.

Our AI picks up instantly. A real human follows up fast — usually the same day. No pitch. No "let me put you on hold." If we can't help, we'll say that too.

(888) 282-PALM hello@palmelle.com
What we can help with

The conversations
no one else will have
with you.

Families usually call because they're looking at a facility cost sheet that doesn't actually tell them what things cost. Or they need to know if staying home is realistic. Or they want someone at the negotiation table who's not getting paid by the facility.

That's what we do. And unlike every other senior care company on the planet, we tell you upfront if a facility is paying us. In writing. Before anything happens.

01
Home vs. facility math. We'll show you what it actually costs to stay home safely — mods, care, real numbers — versus what local facilities actually charge when you add up all the fees.
02
Facility search & vetting. Give us your zip, budget, care level, and what keeps you up at night. We pull the best matches from 15,000+ facilities and explain what the data actually says about each one.
03
Concierge negotiation. We know what facilities won't tell you. We sit at the table with you and ask the questions they don't want to answer. All fees disclosed before anything's signed.
04
Home assessment scheduling. CAPS-certified specialist visits your home, walks every room, gives you a real safety plan with cost estimates. $299 for homes under 2,000 sq ft.
We'll call you back.
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Got it. We're on it.

Response within one business day — usually sooner. If you asked about a specific facility, we'll tell you what the data actually says about it. No fluff. No sales pitch. Just the truth.