Assisted living · Missoula, MT

The Heights

901 BEN HOGAN DR, Missoula, MT 59803

0 / 5CMS Beds N/ACapacity N/AInspected

PALMELLE

Below median

Federal · State

Serious issues

The Palmelle read

Worth a closer look. The Heights carries a Palmelle Clarity Score of 27 out of 100, derived from federal CMS Care Compare data plus Montana state records. Health inspection rating sits at 0-star, staffing at 0-star, quality measures at 0-star.

Generated by Palmelle · updated monthly · sources: federal CMS Care Compare, Montana DPH

Your trusted senior advocate

Independent senior placement and family advocacy.

Palmelle helps families check facility safety, vet assisted living red flags, and find the right placement after a hospital discharge. We index all 67,750 U.S. facilities, including the ones with active CMS violations or open complaints. The data is on the page so families can see what's actually there.

Call (888) 282-7256 to talk with a Placement Specialist. Intake Monday, written recommendation Thursday, follow-up Friday.

In their own words

No operator description yet.

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Services

What they offer.

Levels of care

Assisted living

Amenities

Operator has not yet shared amenities

What the data shows

The safety record, by the numbers.

Going right

5-star health inspection

Top federal score on the most recent inspection.

RN hours per resident, daily

This

No data

National

0.78

Annual nurse turnover

This

No data

National

53%

No federal fines

Zero fines on record in the last 36 months.

Worth asking about

Antipsychotic, long-stay

This

No data

National

14%

Ask what behaviors the medication targets and what non-medication options were tried first.

Federal CMS + Montana state data

The full inspection record.

Federal CMS ratings

Overall★★★★★0 / 5

Health inspection★★★★★0 / 5

Staffing★★★★★0 / 5

Quality measures★★★★★0 / 5

Staffing

RN hours per resident, daily

This

No data

Nat

0.78

Total nurse hours / resident, daily

This

No data

Nat

3.62

Annual nurse turnover

This

No data

Nat

53%

Annual RN turnover

This

No data

Nat

47%

Quality measures · long-stay residents

Antipsychotic

This

No data

Nat

14%

Sedative / sleep med

This

No data

Nat

15%

Physical restraint

This

No data

Nat

1.1%

Falls with major injury

This

No data

Nat

1.6%

Penalties & status

No abuse iconNot special focusInspection currentZero federal fines (36mo)

Identity & licensing

CMS IDNPI-1891057477

OwnershipNot available

ChainIndependent

BedsN/A

Avg residentsN/A

Citations · last 36 months

No federal conflict flags on record in the latest CMS reconcile.

Sources: federal CMS Care Compare, Montana DPH · Last reconciled recently

Questions families ask

Common questions.

What is The Heights's Palmelle Clarity Score?

The Heights has a Palmelle Clarity Score of 27 out of 100, putting it below the national median. The score is a composite of federal CMS and Montana state inspection data. Higher is better.

How can I tour or contact The Heights?

The Heights is located at 901 BEN HOGAN DR, Missoula, MT 59803. Phone: (406) 829-8262. Tour hours: contact facility for current schedule. If you would like a Palmelle senior placement advisor to compare this facility with two others on your shortlist and call them on your behalf, use Help Me Choose.

How does The Heights compare to other Missoula assisted living facilities?

The Heights holds a Palmelle Clarity Score of 27. Browse the full Missoula directory to compare more facilities by score, staffing, and inspection record.

Can Palmelle help with hospital discharge to assisted living at The Heights?

Yes. Palmelle handles hospital discharge placement and emergency senior placement with a single Placement Specialist owning the case from intake to recommendation. Typical timeline: intake Monday, written recommendation Thursday, follow-up Friday. Call (888) 282-7256 to start, or use Help Me Choose for a comparison report on The Heights and two other facilities on your shortlist.

Map of 901 BEN HOGAN DR, Missoula MT

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