In their own words
No description from the operator yet. If you manage this facility, claim this listing to tell families your side — and respond to the record below. Claimed pages also stop showing nearby alternatives: the page becomes yours alone.
The record
CMS Care Compare · Jul 2026| Overall | ★☆☆☆☆ 1 of 5 |
| Health inspection | ★☆☆☆☆ 1 of 5 |
| Staffing | ★☆☆☆☆ 1 of 5 |
| Quality measures | ★★★☆☆ 3 of 5 |
Staffing · hours per resident per day
Medication & safety · share of long-stay residents
| Federal fines | $79,108 · 2 penalties |
| Abuse icon | None |
| Conflict flags in latest reconcile | 3 |
WV does not publish a state inspection feed Palmelle can verify. This record is built from federal data only.
What the pattern says
Palmelle pattern checks · v1Warehouse warning signs — read the findings below before touring.
- Staffing below the line. Residents get 3 hr 21 min of nursing time a day against a national norm of 3 hr 37 min — thin staffing is the first warehouse warning sign.
- The falls number is the outlier: 3× the national rate. 4.0% of long-stay residents had a fall with major injury vs 1.6% nationally. Combined with the staffing picture, ask hard questions: one bad cluster, a reporting artifact, or a real problem.
- $79,108 in federal fines. 2 penalties in the last 36 months — the citation detail is in the record above.
These checks are computed the same way for every facility. Good patterns and bad ones both print.
Nearby & comparable
Same records, same rulesQuestions families ask
What is the CMS rating for HOLBROOK HEALTHCARE CENTER?
HOLBROOK HEALTHCARE CENTER has an overall CMS Care Compare rating of 1 out of 5 stars.
Has HOLBROOK HEALTHCARE CENTER been cited for resident harm?
HOLBROOK HEALTHCARE CENTER has $79,108 in federal fines across 2 penalties in the last 36 months. Details appear in the record above.
What should I ask on a tour?
Ask about staff-to-resident ratios by shift, weekend coverage, and any measure flagged red in the record above — those are the places this facility's numbers leave open questions.