In their own words
No description from the operator yet. If you manage this facility, claim this listing to tell families your side — and respond to the record below. Claimed pages also stop showing nearby alternatives: the page becomes yours alone.
The record
CMS Care Compare · May 2026| Overall | ★☆☆☆☆ 1 of 5 |
| Health inspection | ★☆☆☆☆ 1 of 5 |
| Staffing | ★☆☆☆☆ 1 of 5 |
| Quality measures | ★★★☆☆ 3 of 5 |
Staffing · hours per resident per day
Medication & safety · share of long-stay residents
| Federal fines | $0 · zero penalties |
| Abuse icon | None |
| Conflict flags in latest reconcile | 1 |
WV does not publish a state inspection feed Palmelle can verify. This record is built from federal data only.
What the pattern says
Palmelle pattern checks · v1Warehouse warning signs — read the findings below before touring.
- A sedation pattern. Antipsychotic use (23%) and sleep-medication use (19%) are BOTH far above national norms — the pattern associated with medicating residents instead of staffing for them.
- The falls number is the outlier: 4× the national rate. 7.2% of long-stay residents had a fall with major injury vs 1.6% nationally. Combined with the staffing picture, ask hard questions: one bad cluster, a reporting artifact, or a real problem.
- Clean accountability record. There are no fines, flags, or abuse findings on the federal record.
These checks are computed the same way for every facility. Good patterns and bad ones both print.
Nearby & comparable
Same records, same rulesQuestions families ask
What is the CMS rating for Cortland Acres Health and Rehabilitation?
Cortland Acres Health and Rehabilitation has an overall CMS Care Compare rating of 1 out of 5 stars.
Has Cortland Acres Health and Rehabilitation been cited for resident harm?
Cortland Acres Health and Rehabilitation has no abuse icon and no federal fines on record in the last 36 months.
What should I ask on a tour?
Ask about staff-to-resident ratios by shift, weekend coverage, and any measure flagged red in the record above — those are the places this facility's numbers leave open questions.