Skilled nursing · Westbrook, ME

Springbrook Center

300 SPRING ST, Westbrook, ME 04092

2 / 5CMS 123 bedsCapacity May 2026Inspected

PALMELLE

Below median

Federal · State

Concerns

The Palmelle read

Worth a closer look. Springbrook Center carries a Palmelle Clarity Score of 35 out of 100, derived from federal CMS Care Compare data plus Maine state records. Health inspection rating sits at 1-star, staffing at 4-star, quality measures at 5-star. Long-stay antipsychotic prescribing is at 35.4 percent, above the 14 percent national median. Long-stay sedative prescribing is at 12.0 percent, below the 15 percent national median. RN coverage is 1.17 hours per resident per day. Nurse turnover 35 percent.

Generated by Palmelle · updated monthly · sources: federal CMS Care Compare, Maine DPH

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In their own words

No operator description yet.

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Services

What they offer.

Levels of care

Skilled nursing

Amenities

Operator has not yet shared amenities

What the data shows

The safety record, by the numbers.

Going right

Low rate of falls with major injury

This

1.2%

National

1.6%

Below national median. Suggests careful fall-risk assessment and active monitoring.

High registered-nurse coverage

This

1.17

National

0.78

More RN time per resident than national average. Earlier catch on medical issues.

Worth asking about

High antipsychotic prescribing

This

35.4%

National

14%

Above national median. Ask what behaviors the medication targets and what non-medication options were tried first.

Depressive symptoms in residents

Above national median. Ask about social activities, mental-health support, and engagement programs.

Federal CMS + Maine state data

The full inspection record.

Federal CMS ratings

Overall★★★★★2 / 5

Health inspection★★★★★1 / 5

Staffing★★★★★4 / 5

Quality measures★★★★★5 / 5

Staffing

RN hours per resident, daily

This

1.17

Nat

0.78

Total nurse hours / resident, daily

This

3.66

Nat

3.62

Annual nurse turnover

This

35%

Nat

53%

Annual RN turnover

This

44%

Nat

47%

Quality measures · long-stay residents

Antipsychotic

This

35.4%

Nat

14%

Sedative / sleep med

This

12.0%

Nat

15%

Physical restraint

This

0.0%

Nat

1.1%

Falls with major injury

This

1.2%

Nat

1.6%

Penalties & status

No abuse iconNot special focusInspection current$17,388 in fines (2)

Identity & licensing

CMS ID205068

OwnershipFor profit - Corporation

ChainIndependent

Beds123

Avg residents112

Citations · last 36 months

Flagged by CMS data
This facility's long-stay antipsychotic rate is 35% — roughly three times the national median of about 14%. CMS already excludes residents with schizophrenia, Tourette's, and Huntington's from this measure, so this reflects prescribing for residents who don't have a primary psychotic diagnosis. Worth asking on a tour: 'How does my parent get back off these meds if started?'
From the latest CMS Care Compare reconcile
Flagged by CMS data
Long-stay depressive-symptoms rate is 24.4% — above the national median of about 10%. Often indicates residents are alone in rooms with no activities program or social engagement. Pairs with mobility decline. Worth asking how many group activities residents actually attend per week.
From the latest CMS Care Compare reconcile
Flagged by CMS data
Falls with major injury rate is 1.2% — well below the national median. Call lights are getting answered fast and aides are present during transfer-heavy hours. This is a hard number to keep low.
From the latest CMS Care Compare reconcile
Flagged by CMS data
Registered nurse coverage is 1.17 hours per resident per day — well above the recommended minimum of 0.75 and on par with high-end facilities. More RN time means complex medical changes get caught before they become emergency room trips.
From the latest CMS Care Compare reconcile

Sources: federal CMS Care Compare, Maine DPH · Last reconciled Jun 3, 2026

Questions families ask

Common questions.

What is the CMS rating for Springbrook Center?

Springbrook Center has an overall CMS Care Compare rating of 2 out of 5 stars. It scores 1 of 5 on health inspection, 4 of 5 on staffing, and 5 of 5 on quality measures. The overall rating averages these subscores with health inspection weighted more heavily.

Has Springbrook Center been cited for resident harm?

It has $17,388 in federal fines across 2 penalties on record in the last 36 months. CMS data flagged 4 concerns on the latest reconcile. The full record for Springbrook Center appears in the record section above.

Does Springbrook Center use antipsychotic medications?

35.4 percent of long-stay residents at Springbrook Center are on antipsychotic medications, above the 14 percent national median (CMS measure 481). Sedative and sleep-medication use is near the national median at 12.0 percent. Medications can be appropriate, but they are also commonly used to manage dementia-related behaviors instead of staffing or non-medication approaches. Worth asking on a tour: what behaviors the medication targets and what non-medication options were tried first.

What is Springbrook Center's Palmelle Clarity Score?

Springbrook Center has a Palmelle Clarity Score of 35 out of 100, putting it below the national median. The score is a composite of federal CMS and Maine state inspection data. Higher is better.

How can I tour or contact Springbrook Center?

Springbrook Center is located at 300 SPRING ST, Westbrook, ME 04092. Phone: (207) 856-1230. Tour hours: contact facility for current schedule. If you would like a Palmelle senior placement advisor to compare this facility with two others on your shortlist and call them on your behalf, use Help Me Choose.

Is Springbrook Center a special focus facility?

Springbrook Center is not on the federal Special Focus Facility list, but it does have $17,388 in federal fines on record. See the penalties and status section above.

What does F-689 mean on Springbrook Center's record?

F-689 is a federal CMS deficiency code for inadequate supervision resulting in actual resident harm. If Springbrook Center has any active citations or CMS conflict flags, they appear with their details in the record section above, along with any operator response.

How does Springbrook Center compare to other Westbrook skilled nursing facilities?

Springbrook Center holds a Palmelle Clarity Score of 35. Browse the full Westbrook directory to compare more facilities by score, staffing, and inspection record.

Can Palmelle help with hospital discharge to skilled nursing at Springbrook Center?

Yes. Palmelle handles hospital discharge placement and emergency senior placement with a single Placement Specialist owning the case from intake to recommendation. Typical timeline: intake Monday, written recommendation Thursday, follow-up Friday. Call (888) 282-7256 to start, or use Help Me Choose for a comparison report on Springbrook Center and two other facilities on your shortlist.

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