Skilled nursing · WESTBROOK, ME

SPRINGBROOK CENTER

300 SPRING ST, WESTBROOK, ME 04092

123 bedsFor profit - Corporation
3.5Clarity
Score history
Aug 20263.5 flagged
Jul 20263.5 flagged
Jun 20263.5 flagged

Rescored monthly from the federal and state record.

The Palmelle ReadUpdated 3 Jul 2026

The record on Springbrook Center cuts both ways. On one side, nurses here log 1.5 times the national average of registered-nurse time with each resident. On the other, CMS rates it 2 out of 5 stars overall and 1 for the health inspection that drives it, and inspectors levied $17,388 in federal fines over the last 36 months. The sections below show exactly where each number comes from — read them before you tour.

palmelle

Written by Palmelle from federal and state records. Last updated 3 Jul 2026. Not paid for or edited by the facility.

In their own words

No description from the operator yet. If you manage this facility, claim this listing to tell families your side — and respond to the record below. Claimed pages also stop showing nearby alternatives: the page becomes yours alone.

The record

CMS Care Compare · Jun 2026
Federal ratings
Overall★★☆☆☆ 2 of 5
Health inspection★☆☆☆☆ 1 of 5
Staffing★★★★☆ 4 of 5
Quality measures★★★★★ 5 of 5

Staffing · hours per resident per day

Registered-nurse time with each resident, dailyhigher is better

This home
1 hr 10 min
National
47 min

All nursing time with each resident, dailyhigher is better

This home
3 hr 39 min
National
3 hr 37 min

Nurses who quit each yearlower is better

This home
35.4%
National
53%

Medication & safety · share of long-stay residents

On antipsychotic medicationlower is bettersee why ↓

This home
35.4%
National
14%

On sedatives / sleep medicationlower is better

This home
12%
National
15%

Falls causing major injurylower is better

This home
1.2%
National
1.6%

Physically restrainedlower is better

This home
0%
National
1.1%
Penalties & citations · last 36 months
Federal fines$17,388 · 2 penalties
Abuse iconNone
Conflict flags in latest reconcile4

ME does not publish a state inspection feed Palmelle can verify. This record is built from federal data only.

What the pattern says

Palmelle pattern checks · v1

Mixed — a strong record with one number that needs an answer.

  • Staffed like a place that cares. Nurses spend 1.5× the national RN time with each resident, and staff turnover is below the U.S. average — the opposite of the churn you see in warehouse facilities.
  • No sedation pattern. Sleep-medication use is below national norms. Antipsychotic use is elevated, but paired with high staffing this reads clinical, not custodial — ask the medical director about their reduction program.
  • $17,388 in federal fines. 2 penalties in the last 36 months — the citation detail is in the record above.

These checks are computed the same way for every facility. Good patterns and bad ones both print.

Nearby & comparable

Same records, same rules

Questions families ask

What is the CMS rating for SPRINGBROOK CENTER?
SPRINGBROOK CENTER has an overall CMS Care Compare rating of 2 out of 5 stars.
Has SPRINGBROOK CENTER been cited for resident harm?
SPRINGBROOK CENTER has $17,388 in federal fines across 2 penalties in the last 36 months. Details appear in the record above.
What should I ask on a tour?
Ask about staff-to-resident ratios by shift, weekend coverage, and any measure flagged red in the record above — those are the places this facility's numbers leave open questions.