Skilled nursing · Boise, ID

Sunterra Springs Riverview

3550 WEST AMERICANA TERRACE, Boise, ID 83706

3 / 5CMS 30 bedsCapacity Apr 2026Inspected
PALMELLE

55

Below median

Federal · State

Mixed

The Palmelle read

Mixed. Sunterra Springs Riverview carries a Palmelle Clarity Score of 55 out of 100, derived from federal CMS Care Compare data plus Idaho state records. Health inspection rating sits at 3-star, staffing at 2-star, quality measures at 4-star. Long-stay antipsychotic prescribing is at None percent versus a 14 percent national median. RN coverage is 0.66 hours per resident per day. Nurse turnover 65 percent.

Generated by Palmelle · updated monthly · sources: federal CMS Care Compare, Idaho DPH

In their own words

No operator description yet.

Claim this listing →

Services

What they offer.

Levels of care

Skilled nursing

Amenities

Operator has not yet shared amenities

What the data shows

The record, by the numbers.

Going right

5-star health inspection

Top federal score on the most recent inspection.

RN hours per resident, daily

This
0.66
National
0.78

Annual nurse turnover

This
65%
National
53%

No federal fines

Zero fines on record in the last 36 months.

Worth asking about

Antipsychotic, long-stay

This
National
14%

Ask what behaviors the medication targets and what non-medication options were tried first.

Federal CMS + Idaho state data

The full record.

Federal CMS ratings

Overall★★★★★3 / 5
Health inspection★★★★★3 / 5
Staffing★★★★★2 / 5
Quality measures★★★★4 / 5

Staffing

RN hours per resident, daily

This
0.66
Nat
0.78

Total nurse hours / resident, daily

This
4.44
Nat
3.62

Annual nurse turnover

This
65%
Nat
53%

Annual RN turnover

This
62%
Nat
47%

Quality measures · long-stay residents

Antipsychotic

This
Nat
14%

Sedative / sleep med

This
Nat
15%

Physical restraint

This
Nat
1.1%

Falls with major injury

This
Nat
1.6%

Penalties & status

No abuse iconNot special focusInspection current$8,021 in fines (1)

Identity & licensing

CMS ID135139
OwnershipFor profit - Limited Liability company
ChainIndependent
Beds30
Avg residents28

Citations · last 36 months

  • No federal conflict flags on record in the latest CMS reconcile.

Sources: federal CMS Care Compare, Idaho DPH · Last reconciled May 5, 2026

Questions families ask

Common questions.

What is the CMS rating for Sunterra Springs Riverview?

Sunterra Springs Riverview has an overall CMS Care Compare rating of 3 out of 5 stars. It scores 3 of 5 on health inspection, 2 of 5 on staffing, and 4 of 5 on quality measures. The overall rating averages these subscores with health inspection weighted more heavily.

Has Sunterra Springs Riverview been cited for resident harm?

It has $8,021 in federal fines across 1 penalty on record in the last 36 months. The full record for Sunterra Springs Riverview appears in the record section above.

Does Sunterra Springs Riverview use antipsychotic medications?

Data unavailable for percent of long-stay residents at Sunterra Springs Riverview are on antipsychotic medications, above the 14 percent national median (CMS measure 481). Sedative and sleep-medication use is also elevated at Data unavailable for percent. Medications can be appropriate, but they are also commonly used to manage dementia-related behaviors instead of staffing or non-medication approaches. Worth asking on a tour: what behaviors the medication targets and what non-medication options were tried first.

What is Sunterra Springs Riverview's Palmelle Clarity Score?

Sunterra Springs Riverview has a Palmelle Clarity Score of 55 out of 100, putting it near the national median. The score is a composite of federal CMS and Idaho state inspection data. Higher is better.

How can I tour or contact Sunterra Springs Riverview?

Sunterra Springs Riverview is located at 3550 WEST AMERICANA TERRACE, Boise, ID 83706. Phone: (208) 615-4940. Website: contact facility. Tour hours: contact facility for current schedule. If you would like a Palmelle senior placement advisor to compare this facility with two others on your shortlist and call them on your behalf, use Help Me Choose.

Is Sunterra Springs Riverview a special focus facility?

Sunterra Springs Riverview is not on the federal Special Focus Facility list, but it does have $8,021 in federal fines on record. See the penalties and status section above.

What does F-689 mean on Sunterra Springs Riverview's record?

F-689 is a federal CMS deficiency code for inadequate supervision resulting in actual resident harm. If Sunterra Springs Riverview has any active citations or CMS conflict flags, they appear with their details in the record section above, along with any operator response.

How does Sunterra Springs Riverview compare to other Boise skilled nursing facilities?

Sunterra Springs Riverview holds a Palmelle Clarity Score of 55. The full Boise directory shows nearby facilities ranked by score, antipsychotic prescribing, staffing, and citation history. Browse the full Boise directory to compare more facilities by score, staffing, and inspection record.

Not sure if this is the one?

We do the calling. You do the choosing.

A real human compares this facility to two others. Phone calls, pricing, availability, the questions you would not think to ask.

$199 · 3-business-day money-back promise

Get your answer →
Get your answer →